Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Move your camera or doorbell to another room, home, or country

It’s simple to move a Nest camera or doorbell to a different spot in your home, but you might want to give it a new location name with the app. Moving a camera to another home or country is more complex, especially if you have a Nest Aware subscription.

Move to a different place in the same home

To move your camera or doorbell to another spot in the same home, and connect to the same Wi-Fi network:

  1. Unplug or disconnect your camera or doorbell from power, if needed.
  2. Remove any screws and mounting plates if you’ve used them. Refer to the uninstall the mounting plate and other hardware section below for details.
  3. Take your camera or doorbell to its new location, and connect it to power if needed.
  4. Your device will try to automatically reconnect to the same Wi-Fi network.
  5. Test the Wi-Fi connection before remounting it. Hold your device exactly where it will be mounted and check the video stream with the app. If you don’t see video or the video is low quality, adjust the location until you get a good connection. If that doesn’t help, follow the troubleshooting suggestions in this article:

    Troubleshoot Wi-Fi interference
  6. Reinstall your camera or doorbell with the same screws and mounting accessories.
  7. Update your camera or doorbell’s location name with the app.

How to uninstall the mounting plate and other hardware

Follow the instructions included in the box or in the app for your camera, doorbell or mounting accessory.

For additional help: 

Move to a new home with same Wi-Fi

If you move to a new home and take your Wi-Fi router with you, simply connect your router to the internet with the same network name and password as before. When you plug in your Nest camera or doorbell, it will remember how to connect to your Wi-Fi network.

If you change your network name and password, or if you get a new Wi-Fi router when you move — for example, if you change internet service providers — you'll need to update your Nest camera’s or doorbell's settings so that it knows how to connect to your network.

Connect Google Nest devices to a new Wi-Fi network

Move to another home in the app

If you have more than one home in the Google Home or Nest app, you can move a camera or doorbell from one home to another. Simply remove it from your account in the app, select the new home in the app, then follow your device’s set up instructions.

Home app

Remove a product
Connect a camera

Nest app

Remove a product
Connect a camera

Important: If you have a Nest Aware subscription, there are a few other things you’ll need to do. This is because subscriptions are not only attached to your camera, they’re also attached to the home it’s in. Follow the steps in Manage homes and products in the Nest app.

Move to another country

We don’t recommend using your Nest camera in a different country than where it was purchased:

  • If you have a Nest Aware subscription, moving from one country to another can cause complications with billing and services.
  • Nest cameras and doorbells are optimized to work best with specific Wi-Fi standards depending on where they were sold. This means that your device might experience decreased performance if you move it to a different country, and it might not comply with regulations there.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
11775090753192702087
true
Search Help Center
true
true
true
true
true
1633396
false
false