Nest camera and doorbell lights and sounds

Light

What it means

Status light is solid green

Everything is working normally

Your Nest Doorbell is turned on, connected to a Wi-Fi network, and is processing images in its view.

Your doorbell could be recording activity and saving it to the cloud, or it could be using local storage to record and save video if it's offline.

Status light pulses green

A live doorbell interaction is being used

Someone is watching your doorbell's video live stream, using Talk and listen or quick actions.

Status light is off

This can be caused by one of the following reasons:

• Your doorbell is idle and not detecting activity, streaming video or recording video.
• Your doorbell was turned off manually, with a schedule or when your home automatically switched to Home.
• Your doorbell is offline and can't detect activity or record video.
• Your doorbell's battery is dead or not receiving power.
• Your doorbell failed to update its software.

Light ring pulses white

Doorbell sensed motion

The light ring will pulse white when your doorbell detects motion, like a visitor coming into view of the camera.

Light ring spins

Waiting for a response

The light ring on the doorbell will spin after a visitor presses the doorbell button and is waiting for a response.

Status light pulses white

Starting up

The status light will pulse white when it's starting up. Your doorbell will also play a tone when this happens.

Status light pulses blue

Ready to connect

The status light will pulse blue when the doorbell is ready to connect.

Trying to connect

The status light will pulse slightly faster when it's trying to connect to the app and Wi-Fi network.

Status light blinks white

Successfully connected

Your doorbell has successfully connected. Your doorbell will also play a confirmation tone when this happens.

Status light pulses white

Software update

Your doorbell is downloading a software update.

Status light blinks yellow 10 times

Failed to connect

Your doorbell wasn't able to connect successfully. Your doorbell will also play a warning tone when this happens.

Status light pulses white

Charging

The status light will pulse white when your doorbell is charging with the USB cable.

Status light is solid white

Fully charged

When your doorbell is connected to the USB charging cable, the status light will appear solid white when your doorbell is completely charged.

Status light slowly blinks yellow

Battery issue

There's an issue with the battery, and your doorbell might not be able to operate.

Status light turns off and then solid white

Restarting

When you press and release the restart or reset button, your doorbell's status light will turn off, and then turn solid white after a few moments. Your doorbell will automatically restart.

Status light pulses blue

Ready to connect

If your doorbell restarts and is not already connected to the app and Wi-Fi network, the status light will pulse blue when it's ready to connect.

Status light turns off and then solid white

Restarting

When you press and hold the restart or reset button at first, your doorbell will restart as normal. The status light will turn off, and then turn solid white after a few seconds.

You'll need to keep holding the restart or reset button to factory reset.

Status light blinks yellow four times

Countdown to factory reset

As you continue to hold the restart or reset button, your doorbell will count down to its factory reset and the status light will blink yellow. Your doorbell will also play a countdown tone.

Status light is solid yellow

Factory reset has started

The status light will appear solid yellow when the factory reset has begun. Your doorbell will also play a tone to confirm the factory reset.

Status light turns off and then solid green

Camera is recording

This happens if someone presses and holds the restart or reset button while your doorbell is recording video. Here's what to expect:

1. The status light will turn off as your doorbell restarts.
2. When the status light turns solid green again, your doorbell will continue recording video as it plays the countdown tone to factory reset.
3. Another tone will play to confirm that the factory reset has begun.

Light

What it means

Status light is solid green

Everything is working normally

Your Nest Doorbell is turned on, connected to a Wi-Fi network, and is processing images in its view.

Your doorbell could be recording activity and saving it to the cloud, or it could be using local storage to record and save video if it's offline.

Status light pulses green

A live doorbell interaction is being used

Someone is watching your doorbell's video live stream, using Talk and listen or quick actions.

Status light is off

This can be caused by one of the following reasons:

• Your doorbell is idle and not detecting activity, streaming video or recording video.
• Your doorbell was turned off manually, with a schedule or when your home automatically switched to Home.
• Your doorbell is offline and can't detect activity or record video.
• Your doorbell failed to update its software.

Light ring pulses white

Doorbell sensed motion

The light ring will pulse white when your doorbell detects motion, like a visitor coming into view of the camera.

Light ring spins

Waiting for a response

The light ring on the doorbell will spin after a visitor presses the doorbell button and is waiting for a response.

Status light pulses white

Starting up

The status light will pulse white when it's starting up. Your doorbell will also play a tone when this happens.

Status light slowly pulses blue

Ready to connect

The status light will pulse blue when the doorbell is ready to connect.

Status light pulses blue

Trying to connect

The status light will pulse slightly faster when it's trying to connect to the app and Wi-Fi network.

Status light blinks white

Successfully connected

Your doorbell has successfully connected. Your doorbell will also play a confirmation tone when this happens.

Status light pulses white

Software update

Your doorbell is downloading a software update.

Status light slowly blinks yellow

Insufficient power

Status light turns off and then solid white

Restarting

When you press and release the restart or reset button, your doorbell's status light will turn off, and then turn solid white after a few moments. Your doorbell will automatically restart.

Status light pulses blue

Ready to connect

If your doorbell restarts and is not already connected to the app and Wi-Fi network, the status light will pulse blue when it's ready to connect.

Status light turns off and then solid white

Restarting

When you press and hold the restart or reset button at first, your doorbell will restart as normal. The status light will turn off, and then turn solid white after a few seconds.

You'll need to keep holding the restart or reset button to factory reset.

Status light blinks yellow four times

Countdown to factory reset

As you continue to hold the restart or reset button, your doorbell will count down to its factory reset and the status light will blink yellow. Your doorbell will also play a countdown tone.

Status light is solid yellow

Factory reset has started

The status light will appear solid yellow when the factory reset has begun. Your doorbell will also play a tone to confirm the factory reset.

Status light turns off and then solid green

Camera is recording

This happens if someone presses and holds the restart or reset button while your doorbell is recording video. Here's what to expect:

1. The status light will turn off as your doorbell restarts.
2. When the status light turns solid green again, your doorbell will continue recording video as it plays the countdown tone to factory reset.
3. Another tone will play to confirm that the factory reset has begun.

Status light is solid green

Everything is working normally

Your Nest doorbell is turned on, connected to a Wi-Fi network and can stream video.

Status light is off

Light ring is either dim or off

The camera sensor is off

Your doorbell's status light is off if its camera sensor is off. This could mean that one of the following is true:

• Your doorbell was turned off manually, with a schedule or when your home automatically switched to Home. In this case, the light ring will be dim, but not all the way off.
• The doorbell isn't receiving power. In this case, the light ring will be completely off. You can troubleshoot power and offline issues for your Nest Doorbell to try and resolve this.

Light ring blinks yellow

Insufficient power

Your doorbell is connected to power but doesn't have enough electric current to operate normally. Check the voltage.

Blinking yellow light on Nest Doorbell

Light ring pulses blue

Ready to be connected to the Nest app

Your doorbell is ready and waiting for your input in the app.

Light ring spins blue

Currently connecting to the Nest app

Nest is processing information and establishing a connection between the app and your doorbell.

Light ring pulses green once

Successfully connected to the Nest app

Your doorbell has successfully connected to the app and is now ready for use.

Light ring blinks yellow five times

Problem while connecting

As you set up your Nest Doorbell for the first time, you might see this light if your video doorbell can't connect to the Nest service or complete setup.

Go to the app and check if there's an error message or something else that you need to address.

Troubleshoot Nest Doorbell issues

Light ring pulses white

Person at your door

Your doorbell has detected a person at your door.

Light ring spins blue

Doorbell button pressed and waiting for owner's response

Someone has pressed the doorbell button and it's waiting for someone to respond.

Red lights above doorbell button

Night Vision is on

You may notice that these lights are only on at night. It just means that Night Vision is on. These infrared lights help your camera see so that you have a better view of what's happening.

Status light is solid green

Everything is working normally

Your camera is turned on, connected to Wi-Fi and is processing images in its view.

Your camera could be recording activity and saving it to the cloud, or it could be using local storage to record and save video if it's offline.

Status light pulses green

A live camera interaction is being used

Someone is watching your camera's video live stream, using Talk and listen or quick actions.

Status light is off

This can be caused by one of the following reasons:

• Your camera is idle and not detecting activity, streaming video or recording video.
• Your camera is turned off manually, with a schedule or when your home automatically switches to Home.
• Your camera is offline and can't detect activity or record video.
• Your camera's battery is dead or not receiving power.
• Your camera failed to update its software.

Status light pulses white

Starting up

The status light will pulse white when your camera is starting up. Your camera will also play a start tone when this happens.

Status light pulses blue

Ready to connect

The status light will pulse blue when your camera is ready to connect.

Trying to connect

The status light will pulse slightly faster when your camera is trying to connect to the app and Wi-Fi network.

Status light blinks white

Successfully connected

Your camera has successfully connected. It will also play a confirmation tone when this happens.

Status light pulses white

Software update

Your camera is downloading a software update.

Status light quickly blinks yellow

Failed to connect

Your camera wasn't able to connect successfully. It will also play a warning tone when this happens.

Status light pulses white

Charging

The status light will pulse white when your camera is charging with the USB cable.

Status light is solid white

Fully charged

When your camera is connected to the USB charging cable, the status light will appear solid white when your camera is completely charged.

Status light is solid yellow

Battery issue

There's an issue with the battery, and your camera might not be able to operate.

Status light turns off and then solid white

Restarting

When you press and release the restart or reset button, your camera's status light will turn off, and then turn solid white after a few moments. Your camera will automatically restart.

Status light pulses blue

Ready to connect

If your camera is not yet connected to the app and Wi-Fi network, the status light will pulse blue when the camera is ready to connect.

Status light turns off and then solid white

Restarting

When you press and hold the restart or reset button at first, your camera will restart as normal. The status light will turn off, and then turn solid white after a few seconds.

You'll need to keep holding the restart or reset button to factory reset.

Status light quickly blinks yellow

Countdown to factory reset

As you continue to hold the restart or reset button, your camera will count down to its factory reset and the status light will blink yellow. Your camera will also play a countdown tone.

Status light is solid yellow

Factory reset has started

The status light will appear solid yellow when the factory reset has begun. Your camera will also play a tone to confirm the factory reset.

Status light turns off and then solid green

Camera is recording

This happens if someone presses and holds the restart or reset button while your camera is recording video. Here's what to expect:

1. The status light will turn off as your camera restarts.
2. When the status light turns solid green again, your camera will continue to record video as it plays the countdown tone to factory reset.
3. Another tone will play to confirm that the factory reset has begun.

Status light is solid green

Everything is working normally

Your Nest camera is turned on, connected to Wi-Fi and streaming video.

The light ring won't light up.

Status light slowly pulses green

Watching live video

Someone is watching your camera's live video stream with the app, a device like the Nest Hub or a third-party connection like Alexa Show.

The light ring won't light up.

Light ring pulses blue

Ready to be connected to the app

Your camera is ready and waiting for your input in the Nest app.

Light ring blinks yellow five times

Problem while connecting

When you set up your camera for the first time, this light will appear if the camera can't connect to the Nest service or can't complete setup. Go to the app and check if there's an error message or something else that you need to address.

Light ring blinks red

Insufficient power

Your camera is plugged in but there's not enough power for it to work correctly. Try a power socket with more power. Don't plug your camera into an external battery pack.

No status light and no
light ring

There are two possible reasons that your camera's lights are off:

The camera has been turned off

When your camera isn't streaming video, its status light is off. The camera can be turned off manually, with a schedule or when your home automatically switches to Home.

The camera isn't receiving power

The power cable is disconnected or the socket that it's plugged into isn't receiving power.

Solid green

Everything is working normally

Solid blue

Starting up or restarting

This happens when you first plug your camera into a power socket, when your camera restarts itself after a power cut or firmware update, or is waiting to be added to an account.

Solid red

LED isn't working properly

Pulses green

Watching live video

Someone is watching your camera's live video stream with the Nest app, a device like the Nest Hub or a third-party connection like Alexa Show.

The light ring won't light up.

No light

There are two possible reasons that your camera's lights are off:

The camera has been turned off

When your camera isn't streaming video, its status light will be off. The camera can be turned off manually, with a schedule or when your home automatically switches to Home.

It isn't receiving power