As of September 29, 2023, Works With Nest (WWN) connections no longer work and can’t be accessed. For more information, go to this Community Forum post.
Works with Nest (WWN) was the original way that third-party partners could access and control your Nest products. They were fully integrated with a Nest product and could check and change its status.
Works with Google Home (WWGH), formerly Works with Hey Google, enables Google Assistant to control all your connected devices. In the Google Home app, you can create Routines to automatically start one or more of your devices. You'll have other options for device control from partners that offer Device Access integrations.
Data that was shared over a Works with Nest connection was limited to categories of information listed on the permission screen and you can review these categories below. Personal data, such as your email address, wasn't shared with developers through Works with Nest connections.
To review the categories of information that could be shared with developers as part of Works with Nest connections, check below.
You’re in control of access to your data
Nest requires the developer to tell you about the categories of information the Works with Nest (WWN) connection is requesting. You should review the developer’s privacy policy carefully before granting any permissions to understand how the developer will use your information and why the connection needs that specific information.
Note: Nest doesn’t control the developer’s use of any data you choose to share with them through a Works with Nest connection.
Your data is shared in a limited way
When you’re setting up or using a WWN connection there’s no personal information – such as your email address – exchanged. We limit the type of information accessed by WWN connections, but a connection will request access to basic data so it can work.
Categories of data that can be shared through a WWN connection
The various categories of Nest data a developer can request to access from a Nest user through a Works with Nest connection are explained below.
Here are categories of data a WWN connection could ask for:
Note: This is not an exhaustive list of categories of data that a developer can request through a Works with Nest connection.
The lists below are organized based on the types of permission requests a Nest user can get from a developer while setting up a Works with Nest connection. In some cases, as explained below, the developer will ask the Nest user to see and read the relevant data categories. In other cases, a developer will ask the Nest user to read as well as set and control the relevant data categories. Certain developers will have access to specific permissions. Nest does not allow this data to be shared with a Works with Nest developer until the user expressly grants permission. As referenced below, a “structure” refers to a home, business, or building that a user has added in the Nest app.
See temperature and settings on your thermostat(s)
- Number of Nest thermostats
- Number of Nest cameras (if any)
- Number of Nest smoke + CO alarms (if any)
- Structure name
- Structure Home / Away state
- Structure country code and time zone
- Structure room names
- Thermostat name, room, and label
- Online status
- HVAC system capabilities
- Temperature scale (C/F)
- Target temperature
- Eco mode target temperature
- Thermostat mode (heat, cool, heat•cool, eco, off)
- Thermostat state (heating, cooling, off)
- Ambient temperature
- Humidity
- Locked status and temperature
- Sunlight correction status
- Learning / training status
- Time to target temperature
- Peak demand start / end time
Control temperature and thermostat settings
- Set structure name
- Set structure Home / Away state
- All the permissions from “See the temperature and settings on your thermostat(s).”
- Control the fan timer
- Control temperature scale
- Control target temperature
- Control thermostat mode (heat, cool, heat-cool, eco, off)
- Set thermostat label
- Set structure room names
See when your home is set to Away
- Number of Nest thermostats
- Number of Nest cameras
- Number of Nest smoke + CO alarms
- Structure name
- Structure Home / Away state
- Structure country code and time zone
Set Home and Away
- All the permissions from “See when your home is set to Away.”
- Set structure name
- Set structure Home / Away state
See your camera’s settings, show images or video when there’s sound or motion, and share your video stream if it’s public
- Number of Nest cameras
- Number of Nest thermostats (if any)
- Number of Nest smoke + CO alarms (if any)
- Structure name
- Camera name and room
- Camera online status
- Camera streaming status
- Camera audio enable status
- Camera last online timestamp
- Camera video recording status
- Link to the camera stream (requires login)
- Last motion, sound, or person event detected by camera
- Camera public sharing status and url
- Camera activity zones
- Access to snapshots from camera
- Set structure name
- Set structure room names
- Control camera streaming
See and control your doorbell's settings
- Stream live video from your doorbell
- Stream audio to and from your doorbell
- See and talk to visitors
See that you’re enrolled in Rush Hour Rewards and see Rush Hour start and end times
- Structure name
- Peak demand start time
- Peak demand end time
- Rush Hour Rewards enrollment status
See when you’re on your way home
- Structure name and devices
- ETA set by other partners
Tell Nest when you're on your way home
- Number of Nest thermostats
- Number of Nest cameras
- Number of Nest smoke + CO alarms
- Structure name
- Structure country code and time zone
- Set ETA for the structure that is viewable by other Nest partners
See your homes postal code
- Structure name
- Structure postal code
See your Nest Protect's smoke, carbon monoxide, and battery info
- Number of Nest smoke + CO alarms
- Number of Nest thermostats (if any)
- Number of Nest cameras (if any)
- Structure name
- Structure country code and time zone
- Structure smoke alarm state
- Structure CO alarm state
- Structure room names
- Smoke + CO alarm name and room
- Smoke + CO alarm language
- Smoke + CO alarm last online timestamp
- Smoke + CO alarm online status
- Smoke + CO alarm battery health
- Smoke + CO alarm smoke alarm state
- Smoke + CO alarm CO alarm state
- Smoke + CO alarm test status and last test timestamp
- Smoke + CO alarm indicator light color
See and set your Nest home name
- Set structure name
Identify and connect to your Nest products
- Install Google Assistant on your Nest devices
See your camera’s settings, receive motion, sound, or familiar face alerts, and access live video
- Access to live camera streams
- Access to doorbell events
See live video from your camera(s)
- Access to live camera streams
See video for activity events from your camera(s)
- Access to saved clips from your video history
For example, when you’re setting up a WWN connection, it may ask for access to see your Nest thermostat’s temperature settings and Home or Away status, so it can anticipate when you’re going to arrive home and set your preferred temperature ahead of time. Other common access requests include the online status of a device and the name you’ve assigned it in the Nest app (for instance, “Nest Protect – Hallway”).
Some WWN developers will share product information with Nest. We use this information to develop and improve our products, such as your monthly Home Report, and features like Home/Away Assist. You can read more about how we use this information in our Privacy Statement.
Your data is secured
All WWN developers are also required to follow a list of specific guidelines that limit how they can use the information you’ve agreed to share. Nest restricts developer access to your data using widely used OAuth 2.0 standard. We use encryption technologies like HTTPS and Transport Layer Security to keep your data private while in transit.
You can always change your mind
If you ever change your mind after you grant access to your data, you can also remove a WWN connection directly from the Nest app. After a connection is removed, developers cannot collect any additional data and are required to delete any stored data according to the Nest Developer Terms of Service.
Please read our Privacy Statement
For complete details on how we keep your information private and secure, please see our Privacy Statement which describes how we handle personal data, data sharing and access.