Nest Aware basics

When you subscribe to Nest Aware, you get access to features like:

• More video history
• Intelligent alerts
• 24/7 access to Nest Aware experts on the Nest Customer Care team

The new pricing for Nest Aware is now in effect for new subscribers. You can see the pricing when you sign up. Learn more about price changes for Nest Aware.

• You'll need a Google Account to use Nest Aware. If you have a Nest Account, you'll need to migrate to a Google Account.
• Your home needs to be in a country that supports Nest Aware.
• Nest Aware requires a working internet connection for your home, and access to the Nest app and the Google Home app.

Learn about Event-Based Recording for cameras.

Learn about the Activity feed in the Home app.

Note: This feature is only available in the US.

Learn about sound detection for speakers and displays.

Learn how Nest Aware improves sound detection.

Note: This feature is only available in the US.

Learn about emergency calling.

You can learn about what you get with a Nest Aware subscription, and the differences between the latest Nest Aware and Nest Aware (1st gen) in our help center. You can also find out which Aware features are available for your products.

Yes. As long as you don't cancel your subscription, your Nest Aware (1st gen) subscriptions will continue to renew.

Gift subscriptions are not available for Nest Aware.

We take your privacy seriously.

• If you use Google Nest's connected home devices and services with a Google Account, Google will handle this data as described in the Google Privacy Policy, and as explained in more detail in the Google Nest Privacy FAQs.
• You can also read more about Google's commitment to privacy in the home.
• You can delete your Nest Cam video history from Settings in the Nest app.
• You can delete your sound detection history in the Home app.