Google Payment Corp. Money Transmitter Licenses (US only)

Important: This article is specific to users who previously set up a Google Pay balance to make contactless, in-app, or online payments where Google Pay is accepted. At this time, it is not possible to set up a new Google Pay balance card.

Google Payments are processed by Google Payment Corp. (GPC). GPC is licensed as a money transmitter in the U.S. jurisdictions listed below. If you have a question or complaint about our services, we encourage you to visit our Help Center to see how we can help.

Jurisdiction License Number Type of License/Statute Licensed By
Alabama SC 436 Sale of Checks/Sale of Checks Act Securities Commission
Alaska AK-MT-10062 Money Transmission/Alaska Uniform Money Services Act Division of Banking and Securities Department of Commerce, Community and Economic Development

For Alaska residents only:

If your issue is unresolved by Google Payment Corp. (phone: 1-888-986-7944), please submit formal complaints with the State of Alaska, Division of Banking & Securities:

Please download the form here.

Submit formal complaint form with supporting documents:

Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call 1-907-465-2521.

American Samoa 3900 Money Services Business License American Samoa Government
Arizona MT-0920367 Transmitter of Money/Transmitters of Money Act Department of Financial Institutions
Arizona residents may contact the Arizona Department of Insurance and Financial Institutions with questions or complaints about Google Payment Corp. at (602) 771-2800.
Arkansas No. 43278 Money Transmission/Arkansas Uniform Money Services Act Securities Department
California No. 2377 Transmitter of Money Abroad/Transmission of Money Abroad Act Department of Financial Institutions

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation:

  • Toll-free telephone number: 1-866-275-2677
  • Email: Ask.DFPI@dfpi.ca.gov
  • Mail:
    Department of Financial Protection and Innovation, Consumer Services
    2101 Arena Boulevard, Sacramento, CA 95834
Colorado No. 500174 Office of the State Bank Commissioner Colorado Division of Banking

Colorado Division of Banking - Colorado Money Transmitters Act - Customer Notice

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a question or problem with your transaction or the money you sent, you must contact the money transmitter who processed your transaction for assistance. The Division of Banking doesn’t have access to this info.

If you’re a Colorado resident and have a complaint about the money transmitter, the company that sent your money, all complaints must be submitted in writing:

  1. Fill out the complaint form provided on the Colorado Division of Banking website.
  2. Return the complaint form with supporting documents by mail or email:

    Colorado Division Banking
    1560 Broadway, Suite 975
    Denver, CO 80202

    Email: DORA_BankingWebsite@state.co.us
    Website: banking.colorado.gov/industry/money-transmitters

Section 11-110-120, CRS requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

Connecticut No. 23755 Money Transmitter/Money Transmission Act Department of Banking
District of Columbia MTR911607 Money Transmission / Money Transmitter Act Department of Insurance, Securities and Banking, Banking Bureau
Delaware No. 010868 Transmission of Money/Sale of Checks and Transmission of Money Act Office of the State Bank Commissioner
Florida No. FT230000001 Money Transmission/ Money Services Business Act Office of Financial Regulation, Division of Finance, Money Services Businesses
Florida residents may contact the Florida Office of Financial Regulation with questions or complaints about Google Payment Corp. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, phone: (800) 848-3792 (toll free).
Georgia No. 23711 Money Transmission/Sale of Checks or Money Orders Act Department of Banking and Finance
Licensed by the Georgia Department of Banking and Finance (NMLS ID: 911607)
Guam No. 11-200801640-001 Foreign Exchange/Foreign Exchange Act Department of Revenue and Taxation, Insurance, Securities, Banking and Real Estate Division
Hawaii No. 45-10 Money Transmitter/Money Transmitters Act Department of Commerce and Consumer Affairs, Division of Financial Institutions
Idaho No. 108 Money Transmitter/Money Transmitters Act Department of Finance, Securities Bureau
Illinois MT 188 Transmitter of Money/Transmitters of Money Act Department of Financial and Professional Regulation, Division of Financial Institutions
Illinois residents may contact the lllinois Department of Financial Institutions, Consumer Credit Section with questions or complaints about Google Payment Corp. at (888) 473-4858 (toll-free).
Indiana No. 10906 Money Transmitter / Money Transmitter Act Department of Financial Institutions
Iowa No. 2008-0135 Money Services/Iowa Uniform Money Services Act Division of Banking
Kansas MT-0000006 Money Transmitter/Kansas Money Transmitters Act Office of the State Bank Commissioner
Kentucky SC-23599 Money Transmitter/Kentucky Money Transmitters Act of 2006 Department of Financial Institutions
Louisiana SOC 352 Money Transmission/Sale of Checks and Money Transmission Act Office of Financial Institutions
Maine MD-1458 Money Transmission/Money Transmitters Act Department of Professional and Financial Regulation, Bureau of Consumer Credit Protection
Massachusetts FT112148-100 Foreign Transmittal Agency/Receipts of Deposits for Transmittal to Foreign Countries Act Division of Banks
Maryland No. 12-911607 Money Transmission/Money Transmission Act Commissioner of Financial Regulation
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Google Payment Corp. (NMLS ID: 911607) at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201, phone (888) 784-0136. You can visit NMLS Consumer Access website to verify the licensing status of Google Payment Corp.
Michigan MT 0016666 Money Transmission Services/Money Transmission Services Act Department of Energy, Labor and Economic Growth, Office of Financial and Insurance Regulation
Minnesota No. 52092 Money Transmitter/ Minnesota Money Transmitters Act Department of Commerce, Division of Financial Examinations

For Minnesota residents, if you are sending money to someone you do not know; or are responding to an Internet, phone or other offer that you are not sure is honest; or if you are sending money on a promise of receiving a large amount of money, winning a lottery or prize, or receiving a credit card or a loan, you may be a victim of a fraudulent scheme.

Minnesota residents may contact the Minnesota Commerce Department with questions or complaints about Google Payment Corp. at (651) 539-1600.

Mississippi No.94/2016 Sale of Checks/Sale of Checks Act Department of Banking and Consumer Finance
Missouri MO-17-5509 Sale of Checks/Sale of Checks Law Division of Finance
Nebraska No. 998 Sale of Checks and Funds Transmission/Sale of Checks and Funds Transmission Act Department of Banking and Finance
Nevada MT 10036 Money Transmitter/Issuers of Instruments for the Transmission or Payment of Money Act Department of Business and Industry, Financial Institutions Division
Nevada residents may contact the Nevada Division of Financial Institutions with questions or complaints about Google Payment Corp. at (702) 486-4120.
New Hampshire No. 14516-MT Money Transmitter/Money Transmitter Law Banking Department
New Jersey No. L065465 Money Transmission/New Jersey Money Transmitters Act Department of Banking and Insurance, Licensing Services Bureau--Banking
New Mexico Licensed Money Transmission / Uniform Money Services Act Regulation & Licensing Department
New York MT 103615 Transmitter of Money/Transmitters of Money Law Banking Department, Licensed Financial Services Division

Google Payment Corp. (GPC) is licensed and regulated as a Money Transmitter by the New York State Department of Financial Services. To contact GPC with questions or complaints:

  • Call us at 1-888-986-7944
  • Contact us at http://payments.google.com/support/bin/request.py
  • Or contact us by mail at P.O. Box 1568, Mountain View, CA 94042
  • Unresolved consumer complaints may be mailed to: New York State Department of Financial Services, Consumer Services Division, One State Street, New York, NY 10004
North Carolina No. 146099 Money Transmitter/Money Transmitters Act Commissioner of Banks
North Dakota No. MT101931 Money Transmitter/Money Transmitters Law Department of Financial Institutions
North Dakota residents may contact the North Dakota Department of Financial Institutions with questions or complaints about Google Payment Corp at (701) 328-9933.
Ohio OHMT 061 Money Transmitter/Money Transmitters Law Department of Commerce, Division of Financial Institutions
Oklahoma OKDOB001 Money Transmission/Oklahoma Financial Transaction Reporting Act Banking Department
Oregon MTX-30092 Money Transmission/Oregon Money Transmitters Act Department of Commerce, Securities and Banking, Division of Finance and Corporate Securities
Pennsylvania No. 21165 Money Transmitter/Licensing Business of Transmitting Money or Credit Act Department of Banking, Licensing Division
Puerto Rico TM-2011-034 Monetary Transfers/Law to Regulate the Business of Monetary Transfers Office of the Commissioner of Financial Institutions
Rhode Island 20214179CT Currency Transmitter License Rhode Island Department of Business Regulation
South Carolina Licensed Money Transmitter / Anti-Money Laundering Act Attorney General - Money Services Division
South Dakota MT.2042 Money Transmitter/South Dakota Money Transmitter Act Department of Revenue and Regulation, Division of Banking
Tennessee No. 128 Money Transmitter / Tennessee Money Transmitter Act of 1994 Department of Financial Institutions
Tennessee residents may contact the Tennessee Department of Financial Institutions with questions or complaints about Google Payment Corp at (800) 778-4215.
Texas No. 3044 Money Services Business License/Money Services Act Department of Banking
If you have a complaint, first contact the consumer assistance division of Google Payment Corp. at 888-986-7944.

If you still have an unresolved complaint regarding the company's money transmission, or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.
U.S Virgin Islands MT-12-11 Money Transmitter/ Uniform Money Services Act Division of Banking and Insurance
Utah No. 066 Third Party Payment Provider/Check Cashing and Deferred Deposit Lending Registration Act Department of Financial Institutions
Vermont No. 100-029 Money Transmission/Money Services Act Department of Banking, Insurance, Securities and Health Care Administration, Banking Division
Virginia MO-226 Money Transmitter/Money Transmitter Law Bureau of Financial Institutions
Washington No. 550-MT-50586 Money Transmission (includes currency exchange)/Uniform Money Services Act Department of Financial Institutions
You should be aware that fraud may and does occur, and that fraudulent transactions may result in the loss of your money with no recourse. To report fraud or suspected fraud as it relates to your transactions with Google Payment Corp., please dial 888-986-7944.
West Virginia WVMT-911607 Issuance and Sale of Checks, Drafts, Money Orders or Other Instruments for the Transmission or Payment of Money/ Check and Money Order Sales, Money Transmission Services, Transportation and Currency Exchange Law Division of Banking
Wyoming MT-7136 Money Transmitter/Wyoming Money Transmitters Act Department of Audit, Division of Banking

If you would like to contact GPC about a complaint with respect to any aspect of the money transmission activities:

Call: 888-986-7944

Mail: Google Payment Corp.
1600 Amphitheatre Parkway
Mountain View, CA, 94043

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