If you need more time to meet certain policy declaration deadlines in Play Console, you can request a deadline extension directly through the App content page for eligible policies. This article explains how and answers some frequently asked questions.
Request additional time to complete a declaration
You can request additional time to complete a declaration for eligible policies by following the steps below.
- Open Play Console and go to the App content page (Monitor and improve > Policy and programs > App content).
- Find the declaration you want to request additional time to complete.
View an example of how this looks in Play Console - Click Request additional time.
- Select the option(s) that are most relevant to let us know why you would like additional time, and click Request.
View an example of how this looks in Play Console
After requesting additional time, you'll see a note under the declaration form's "Timeline" section detailing your new compliance deadline with the status "Extension granted."
Item status
Frequently asked questions
Will all policy declarations have the ability to request more time?No, this feature depends on the specific policy and requirements. We try to provide extensions for complex policies where possible to give you more flexibility and control over your compliance schedule.
Each policy will have a fixed time frame for their extensions. We do this to provide easier to remember, consistent dates across our policies.
Either you are not in-scope for the declaration you're searching for, or you may have already completed it, and it might be on the Actioned tab.
As you’ve already completed the declaration, there’s no need to request additional time. If we find an issue when we review your declaration, this will appear on the Needs attention tab and you can request an extension then.