Use Scam Detection in beta

Use Scam Detection to get notified about potential scam calls as they happen. This feature works on your device.

Who can use Scam Detection

Important: Scam Detection only works with a SIM card from the US.

The Scam Detection feature is only available to people already in the Phone by Google app beta program.

Devices that may receive this beta are:

  • Pixel 6 and up in the US 

To check if you’re in the Phone by Google app beta program:

  1. Open the Google Play Store Google Play.
  2. In the search bar, search: Phone by Google.
  3. If the name of the Phone by Google app in the Google Play Store is “Phone by Google (Beta),” you’re in the beta program.

How Scam Detection works

Important: Not all scam calls can be detected. Scam Detection is not 100% accurate and scammers constantly change their tactics. Always use caution when you answer calls from unknown numbers. 

Scam Detection is based on the corpus of knowledge about how scammers scam victims.

  • For Pixel 9 devices: Scam Detection is powered by Gemini Nano on-device.
  • For earlier devices: Scam Detection uses Google’s on-device machine learning models.

Learn how Scam Detection protects your data

  • The feature is off by default. The user has to actively opt in to turn on the feature. You can always turn off Scam Detection in Settings or from the in-call menu for a particular call.
  • Data processing for Scam Detection is all done on-device. No conversation audio or transcription is stored on the device, sent to Google servers or anywhere else. 

Set up Scam Detection on your phone

Important: Make sure you have the latest version of the Phone app. Learn more about how to update your phone app.

To enable Scam Detection: 

  1. Open the Phone app .
  2. Tap More  and then Settings and then Scam Detection.
  3. Turn on Scam Detection.

Use Scam Detection during calls

Important: To let participants know that the feature is turned on, Scam Detection will have an audible beep at the start of the call and every few minutes after.

  • This feature automatically runs in the background of calls that could be scams. If the likelihood of a scam is high, Scam Detection alerts you with notification, sound, and vibration.

  • To dismiss the alert, tap Not a scam
  • To end the call, in the notification or at the bottom of the call screen, tap End call.

Tip: This feature currently doesn’t work with Call Notes in the same call.

Turn Scam Detection off

To turn Scam Detection off in a call:

  • At the bottom right of the in-call screen, tap More  and then Scam Detection.

Tip: If you use this method, the feature will be turned off for that particular call only. 

To turn Scam Detection off for all calls:

  1. Open the Phone app .
  2. Tap More  and then Settings and then Scam Detection.
  3. Turn off Scam Detection.

When you use Scam Detection, you agree to Google Terms of Service.

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