How is an organizational unit or manager’s reporting line collaborating with other teams?

You can view how team members under a particular manager or organizational unit collaborate with other teams or organizational units.

View the data

From the Work Insights dashboard, on the left, click Collaboration.
In team filter at the upper-right corner of the page, select a team. For details, see Filter Work Insights data by team.
(Optional) In the time filter at upper-right corner of the page, select a different time range.
Depending on your filter selection, find the chart titled either "How is organizational unit collaborating with other teams?" or "How is manager’s reporting line collaborating with other teams?"
(Optional) To pinpoint a collaboration percentage for a team, move your pointer over the chart.

Tip: For more information on navigating charts, see Navigate Work Insights.

What the chart means

By understanding team collaboration in your organization, you can help identify reasons for any users or teams working in silos. Those reasons could also uncover gaps in critical knowledge sharing.

This chart shows the percentage of users from one particular manager’s team or organizational unit that collaborates with a different team or organizational unit using Gmail, meetings indicated on their Calendar, and Docs, Sheets, and Slides.

Depending on the time range you’ve set, the chart can reveal whether users are actively collaborating across managers' teams or organizational units, and identify which Google Workspace apps they use the most.

How the data is calculated

The number of users from one team collaborating with another team using Google Workspace is divided by the total number of users who have access to Google Workspace.

Use the data

Assessment	Action
Determine whether Google Workspace users under a manager’s reporting line or organizational unit are communicating with other teams or organizational units, or if they’re working independently.	If team members are not collaborating as expected, confirm whether they're co-located or work in different time zones. You can also determine if team members collaborate with each other within their own organizational unit or manager's reporting line. See Are teams under a manager or organizational unit collaborating with each other?
Identify teams that work exclusively within a central location.	Determine whether meetings or file sharing can effectively increase collaboration.
Determine if collaboration between teams using Google Workspace remains low over time.	Consider providing training courses to demonstrate the advantages of using Google Workspace over on-premise or legacy apps.

Assessment

Action

Determine whether Google Workspace users under a manager’s reporting line or organizational unit are communicating with other teams or organizational units, or if they’re working independently.

If team members are not collaborating as expected, confirm whether they're co-located or work in different time zones.

You can also determine if team members collaborate with each other within their own organizational unit or manager's reporting line. See Are teams under a manager or organizational unit collaborating with each other?

Identify teams that work exclusively within a central location.

Determine whether meetings or file sharing can effectively increase collaboration.

Determine if collaboration between teams using Google Workspace remains low over time.

Consider providing training courses to demonstrate the advantages of using Google Workspace over on-premise or legacy apps.