Email disappearing as soon as it downloads

I have pop accounts set up for my business. Ever since the last Thunderbird upgrade, I've been seeing messages download and then immediately disappear. Some of these have… (read more)

I have pop accounts set up for my business. Ever since the last Thunderbird upgrade, I've been seeing messages download and then immediately disappear. Some of these have been critical things that I needed to get, and I've had to ask the sender to repeatedly re-send them before they stopped disappearing as soon as they came in. They have been from a wide variety of sources, including the US government, so it's not a problem with the sender. I've used Thunderbird for all the years that it's been available, without any problems ever, until this began. Please fix it, whatever it is!

Asked by admin922 1 day ago

Last reply by admin922 1 hour ago

+1 in TO field

On Android phone, latest K-9, certain legitimate email addresses are automatically changed to '+1' like a phone number. Tried disabling predictive text and autocorrect - … (read more)

On Android phone, latest K-9, certain legitimate email addresses are automatically changed to '+1' like a phone number. Tried disabling predictive text and autocorrect - doesn't help. e.g. email pastelpawsxxxxx@gmail.com. Phone is Samsung S24, latest update too. This behavior has been evident for some time.

Thoughts?

Thanks in advance.

Asked by eric249 4 hours ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 3 weeks ago

Last reply by mozilla516 4 hours ago

Search through all subfolders of main 'Local Folders' fails

Ever since I updated to Thunderbird ver 128.4.2 esr, I can no longer do a global search by electing to search "Local Folders" and include all subfolders in the search. F… (read more)

Ever since I updated to Thunderbird ver 128.4.2 esr, I can no longer do a global search by electing to search "Local Folders" and include all subfolders in the search. For example, as a test case, if I search for all messages dated after 1/1/2024, no messages in my "Inbox" folder are listed. It is true that of the 20 or so subfolders of "Local Folders", there is one subfolder named "Misc". Messages in "Misc" and its subfolders that meet the 1/1/2024 test criterion are found and listed, but other subfolders of "Local Folders" are ignored. Instead, the search engine remains hung in a "....Searching" state until I manually close the search.

But also ... if I choose to explicitly name any one of the subfolders of "Local Folders" as the root folder of a search (and "include all subfolders" contained in that root, the test case above finds all messages in the named subfolder and it's subordinate subfolders.

Bottom line ... I have a lot of subfolders and sometimes I've forgotten where I have stored a particular message. In a pile of messages decades deep, this problem has become a major disability. Someone please help!

Some facts that might be important.

I had hoped the problem might go away with subsequent Thunderbird updates. I've updated my mac to TBird 128.5.2esr now: but I still have the problem

I'm still running the latest version of Big_Sur on my mac. (I don't have this problem on a laptop that's running a later version of MacOS)

I have a lot of filters that automatically move incoming messages to my myriad of subfolders. The filter engine appears to continue to work correctly implying that, the filter engine knows how to find all of the subfolders of "Local Folders" even though the search engine doesn't.

Asked by David Collins 18 hours ago

Last reply by David Collins 12 hours ago

Open Email messages in drop down not available

Hi, The drop down for open Email messages that is displayed horizontally across the top of the screen just contains blank boxes. The boxes used to display the related op… (read more)

Hi, The drop down for open Email messages that is displayed horizontally across the top of the screen just contains blank boxes. The boxes used to display the related open email message when you click on it. Now the empty box just displays a blank page. Any new messages I open today, display correctly in a new box and open up correctly when I click on the box. All previous open messages before today appear to have lost their link. Is there any possibility of restoring the link to older messages? Thanks for any help you can provide!

FYI - I have not made any software or hardware changes in the past 6 months.

Asked by gtrappe 19 hours ago

Last reply by gtrappe 15 hours ago

Thunderbird won't download new email

Up until today Thunderbird (v. 102.15.1) was working well. Today I found it was not downloading messages from my email server (Zoho). I tried many things to fix it, to … (read more)

Up until today Thunderbird (v. 102.15.1) was working well. Today I found it was not downloading messages from my email server (Zoho). I tried many things to fix it, to no avail. Finally I restored everything from a full backup I had made a day previous when Thunderbird was working well. Thunderbird *still* doesn't work. Even test messages I send to myself are not downloaded.

When I click the button "Get Messages" normally it checks for and downloads all new messages. Now clicking it does nothing. If instead I click the down-arrow next to the button and choose "Get all new messages" it does check for new messages and claims to be downloading them, but they never appear in my mailbox.

I have Thunderbird (admittedly, a later version) installed on another computer and that continues to work fine, so the problem doesn't appear to be caused by the server.

What could be causing this behavior?

Asked by coffent 15 hours ago

error messages

error messages saying: "Error on account rewrite@shaw.ca. The account rewrite@shaw.ca is being processed. Please wait until processing is complete to get messages." … (read more)

error messages saying: "Error on account rewrite@shaw.ca. The account rewrite@shaw.ca is being processed. Please wait until processing is complete to get messages."

Asked by rewrite1 19 hours ago

.ics invite emails not showing in inbox

I have a new Thunderbird installation - IMAP account. I cannot see invite emails (containing .ics) in my inbox. I can see them on another Thunderbird installation, I can … (read more)

I have a new Thunderbird installation - IMAP account. I cannot see invite emails (containing .ics) in my inbox. I can see them on another Thunderbird installation, I can see them on outlook, I can see them when I go to full search, but they don't show in the inbox.

When received, I hear the audio alert - but the number of new emails messages does not increase, nor does it display.

(It's not in junk, I haven't deleted it - the main search shows it's in the inbox folder, but it's not visible on the inbox tab).

Asked by uri5 19 hours ago

Duplicate Emails

Occasionally Emails are duplicated. When this happens, deleting one of the copies, both are replaced with the date 12/31/69, 1900(7:00PM). How can I stop this? sometim… (read more)

Occasionally Emails are duplicated. When this happens, deleting one of the copies, both are replaced with the date 12/31/69, 1900(7:00PM). How can I stop this? sometimes I lose important emails because of this. The last time, all of the email messages were duplicated, and when I tried to delete the message I described, The command was ignored. This is an ongoing problem. HELP!!

Asked by rjmiller817 22 hours ago

Problem with the Washington Post "The Seven" newsletter

In the last few weeks when i look at the Washington Post "The Seven" newsletter e-mail there are words missing from the description of each item. Only the words that are… (read more)

In the last few weeks when i look at the Washington Post "The Seven" newsletter e-mail there are words missing from the description of each item. Only the words that are underlined are shown. I have found that if I mouse select the text the missing words show up as white text on a blue background. But if I look at the same e-mail directly on AOL (my mail server) there is no problem. The picture shows what it looks like after I do the mouse select. I don't know how to fix this. Please help. George Mells

Asked by George 2 days ago

Last reply by George 1 day ago

J'ai perdu thunderbird

Bonjour, J'ai eu des problèmes avec thunderbird j'ai voulu réparer, je n'ai fait que tout fermer. J'ai des mails dessus et je voudrai bien tout retrouver. Est-ce possible… (read more)

Bonjour, J'ai eu des problèmes avec thunderbird j'ai voulu réparer, je n'ai fait que tout fermer. J'ai des mails dessus et je voudrai bien tout retrouver. Est-ce possible : mon adresse email est Jean-simof@laposte.net. Merci de votre réponse. Cordialement. Jean Golovine

Asked by Jean golovine 1 day ago

Last reply by Jean golovine 1 day ago

Can't add new email account

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials. Ho… (read more)

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials.

How can I solve this problem?

Asked by Voyager 6 days ago

Last reply by Voyager 1 day ago

Single line spacing as default choice in Thunderbird V128.5 64 bit.

How to permanently set line spacing to "Single Line Spacing" in emails, any online solutions do not work in Thunderbird version 128.5 64 bit. I used to able to do this e… (read more)

How to permanently set line spacing to "Single Line Spacing" in emails, any online solutions do not work in Thunderbird version 128.5 64 bit.

I used to able to do this easily and effectively but with the new version of Thunderbird I don't seem to be able to get it to work.

Any working solution would be most appreciated. Thanks.

Asked by pjpjjones8 1 day ago

Last reply by pjpjjones8 1 day ago

Images in mail display too large.

When I insert an image into a mail message it is displayed too large. For example, a 200x200 pixels image to be 400x400 or more. I select Actual Size, and Thunderbird s… (read more)

When I insert an image into a mail message it is displayed too large. For example, a 200x200 pixels image to be 400x400 or more. I select Actual Size, and Thunderbird says the dimensions are 200x200, but what I see is obviously much larger.

Asked by whoson1st1 1 day ago

Emails Disappeared

Hello, I have recently noticed that all my email in Thunderbird between August 26, 2024 and early November has gone missing. I have not changed anything in my Account S… (read more)

Hello,

I have recently noticed that all my email in Thunderbird between August 26, 2024 and early November has gone missing. I have not changed anything in my Account Settings.

Coinciding with this, Thunderbird has lost all my emails in the Sent and Drafts folders (except for recent ones from December). Oddly enough both folders show data is in them, even though no emails appear. The Sent folder has 119 mb and the Drafts folder has 62 mb shown.

In the account settings for "Copies & Folder," I have "Place a copy in Sent folder" checked. The same goes for the Drafts checkbox. I do not see anything out of the ordinary. I have also run a repair on the folders, but that did not help.

So: How can I recover my emails from August to early November? How can I prevent the emails in my Sent and Draft folders from disappearing?

Asked by Carol76 1 day ago

how do i make the incoming mail ink black intead of blue?

when my messages or incoming mail comes in to Thunderbird it is in blue ink font. How do i get it ti shoe up as black ink or font. it does after it has been read b… (read more)

when my messages or incoming mail comes in to Thunderbird it is in blue ink font. How do i get it ti shoe up as black ink or font. it does after it has been read but I would like it to be black as it come in. How do i do this without messing up my Thunderbird account?

Asked by Mary 1 day ago