Client Success Rep

Vertical Alliance Group, Inc.
is looking for Client Success Representatives who have strong communication and relationship-building skills, are organized with excellent time management skills, and have incoming/outgoing telephone experience with computer knowledge.
Our Client Success Representatives can effectively evaluate client needs, resolve client issues/concerns efficiently, and negotiate renewal contracts.
Vertical Alliance Group is a well-established company, in business since 1999, with headquarters located in the Texarkana area.
The position is full-time, Monday – Friday, 8am – 5pm.
What we are looking for: Outstanding customer service skills Ability to communicate in written or oral form Excellent time management skills Ability to resolve client issues/concerns in a timely manner What we offer: $14 p/hr Assigned client base (familiarity with the same companies) A company with a “We Care” value Build a solid career Room for advancement What we prefer: Associates or Bachelor’s degree or equivalent in work experience 1 – 2 years’ experience in client service Working knowledge of computers and programs such as Microsoft Office, Excel, Outlook PowerPoint Salesforce or other Customer Relationship Management program experience is highly beneficial Sales experience a plus Benefits: Health/Dental/Vision insurance Retirement plan with match Paid time off Paid holidays Vertical Alliance Group is an equal opportunity employer