Google Workspace for retail

Deliver exceptional customer experiences, accelerate product development and digitise shop operations

Contact sales

Two people on a Google Meet call discussing plants while updating a Google Sheet with product inventory.

Preferred by today’s top retailers and brands

Graphic representation of how Google Workspace helps elevate customer experiences

Elevate your customer experience, improve operational efficiencies and boost employee engagement by empowering corporate and frontline workers with flexible, helpful retail collaboration tools.

Workspace illustrative graphic - teammates edit a doc together while chatting live

Workspace illustrative graphic - review detailed to-do lists and recurring tasks

Workspace illustrative graphic - review dynamic performance data quick and easily

Workspace illustrative graphic - respond to customer feedback directly across workspace apps

Digitise onboarding and training

Provide a centralised repository of content for onboarding, conduct training for product launches over Meet and create chat rooms to answer employees’ questions.

Streamline day-to-day shop operations

Create AppSheet apps to digitise shop operations like shift scheduling, timesheets, task management and end-of-day reporting.

Make timely, informed planning decisions

Get insight into shop performance to make real-time adjustments to forecast- and inventory-planning. Replicate what’s working well at high-performing shops.

Create a two-way dialogue between shops and corporate teams

Increase agility by establishing a way for shops to provide customer insights and for HQ to quickly communicate updates and announcements.

When it comes to technology, we are always embracing change and getting better at what we do. Google Workspace helps our employees work faster and smarter to sharpen our competitive edge.

Rickard Söderberg, Global Digital Workplace Manager, GANT

One of our strategic objectives is to automate processes and increase efficiency in our organisation. We want to work more efficiently every day. One of our main goals with the Google Workspace project was to get everyone working in the same platform with good structure.

Louise Liljedahl, HR Manager and co-founder, Footway

Better understand your customers

Analyse petabytes of data in Sheets to understand which products are performing and why. Conduct virtual focus groups to surface brand and product insights.

Workspace illustrative graphic – searching for a file in Google Drive

Minimise supply chain disruptions

Save time and reduce data entry errors by digitising supply chain operations with AppSheet apps. Improve collaboration and efficiencies with external suppliers and vendors.

Workspace illustrative graphic – digging deeper into a heart rate chart with Google AppSheets

Optimise campaigns through better collaboration

Accelerate campaign creation with quick reviews of assets over video calls, an external chat room with agencies and a shared Drive that regional teams can access.

Workspace illustrative graphic - teammates share and edit google sheets seamlessly with google chat

Accelerate product design and innovation

Bring the power of Google to search across your company’s documents so that you never start from scratch. Save travel costs by using video calls to review materials and prototypes.

Workspace illustrative graphic – team mates edit docs while on a Google Meet call together

Google Workspace is designed to support stringent privacy and security standards based on industry best practices.

web

A cloud-first, browser-based approach that is constantly updated – no need for local devices, native apps or email attachments

settings

Built-in controls, encryption and verification with a zero-trust approach that enables employees to work from anywhere and eliminates the need for VPNs

language

Operating on a global scale to protect your organisation’s information from phishing, malware, ransomware and supply chain attacks – no add-ons required

security

Making everyone safer with secure endpoints (company-provided or BYOD) that don’t require patching and strong account takeover protections

Leading organisations around the globe run on Google Workspace. Discover their stories.

Watch how Wayfair reinvents the way that people shop from the comfort of their home by collaboratively turning new ideas into reimagined customer experiences.

Watch video

See how GANT is continuing its proud history of innovation with Google Workspace, reclaiming 150,000 hours of employee productivity a year.

Read customer story

See how Woolworths uses technology to give its customers more convenient ways to shop; whether that's in store, from the comfort of their computer at home or on the move via Woolworths smartphone apps.

Read customer story