Globe Life insurance review 2024

Written by
Ashlyn Brooks
Edited by
Natasha Cornelius, CLU
Edited by
Natasha Cornelius, CLU
Updated Nov 13, 2024

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At a glance

Bankrate's take

Globe Life may be the provider of choice for people looking for a widely available life insurance provider with a no-medical exam option.

  • All of Globe Life's insurance products are available without a medical exam
  • Offers life insurance in all 50 states, ensuring broad accessibility
  • Scored above average in the 2023 J.D. Power U.S. Life Insurance Study
  • AM Best gives Globe Life an A (Excellent) financial strength rating
  • Higher-than-average complaint index according to the NAIC

Globe Life insurance review

Founded in 1900, Globe Life offers a handful of life insurance products that do not require a medical exam, making it a convenient option for many consumers. However, no medical exam does not automatically equal a guaranteed issue policy, so if you deal with chronic or severe health issues, you may still be declined for many of Globe Life’s coverage options. Bankrate’s Globe Life insurance review analyzes the company’s offerings to help you decide if its insurance cost and coverage types fit your needs.

Globe Life’s insurance policies come in several life policy types, including term, whole and final expense. You may be able to get a life insurance quote online, or you might have to call an agent, depending on the type of coverage you need.

Globe Life uses several different underwriting companies:

  • Globe Life and Accident Insurance Company
  • Liberty National Life Insurance (Globe Life Liberty National Division)
  • United American Insurance Company
  • American Income Life Insurance Company
  • Family Heritage Life Insurance Company of America
  • Globe Life Insurance Company of New York
  • National Income Life Insurance Company

Your policy could ultimately come from a provider other than Globe Life. This may depend on the type of policy you choose, the amount of life insurance you need and the state you live in.

  • Term: If you’re comparing term life insurance companies, you may be considering Globe Life. With Globe Life’s term coverage, you could buy a policy online — although you can still work with an agent if you prefer — and without a medical exam. Not dealing with a medical exam does have a trade-off, however. You can only get up to $100,000 in term coverage, which is lower than most other insurers offering term life insurance.
  • Permanent: Globe Life offers whole life insurance, which is a type of permanent policy designed to cover your entire life as long as you pay the premiums. You are not able to purchase Globe Life whole life insurance online; you’ll have to work with an agent or purchase coverage by mail. Although there is a health questionnaire, you won’t need to take a medical exam for Globe Life’s whole life coverage. Globe Life offers whole life coverage up to $50,000.
  • Final expense insurance: Final expense coverage is a type of whole life insurance designed to cover your final expenses, which are typically burial or cremation costs, funeral services and other end-of-life arrangements. Globe Life’s final expense coverage can be purchased online and doesn’t require a medical exam. Final expense coverage may be a popular life insurance option for seniors who no longer have dependents to take care of, although you should keep in mind that it is typically more expensive and coverage limits are generally capped at a fairly low number.
  • Mortgage protection insurance: Although Globe Life’s policies don’t typically require a medical exam, you could still be denied coverage. However, Globe Life’s mortgage protection insurance is a guaranteed option. It’s important to note that this product is an accidental death and dismemberment insurance policy meaning it only pays out as a result of an accident, not natural causes or illness.
  • Children’s life insurance: Because age is one of the biggest factors when rating a life insurance policy, buying coverage for your children when they are young can help them secure a low premium as they age. Like many of Globe Life’s other policies, coverage can be purchased without a medical exam and can be bought online. You can buy a death benefit up to $30,000.

Pros and cons of Globe Life insurance

Globe Life insurance may not fit everyone’s needs, as each life insurance company caters to different types of needs. Here’s some information that may help you decide:

Green circle with a checkmark inside

Pros

  • Numerous insurance products available
  • Several no-medical-exam insurance options available
  • Can purchase some policies online
Red circle with an X inside

Cons

  • Most coverage amounts lower than other companies’ offerings
  • No-medical-exam policies usually have higher premiums
  • No online chat and few digital tools

Globe Life insurance riders

A rider is an additional provision added to a life insurance policy that provides extra benefits or coverage. Globe Life highlights its accidental death benefit rider, which offers a bump in financial protection in case of death due to an accident. Globe Life emphasizes the importance of its accidental death benefit rider by citing the National Safety Council, noting that accidents are the third leading cause of death in the United States.

  • Accidental death benefit rider: This rider adds financial protection for costs associated with an unexpected, covered accident. It can be added to both whole and term life insurance policies.

Since several different underwriters operate under the Globe Life name, riders may vary depending on location and policy type. Contacting a Globe Life agent can help you learn what specific riders are available.

Globe Life customer satisfaction

Third-party ratings play a vital role in selecting the best life insurance company. A provider’s financial strength is important because it is calculated based on the company’s historical ability to pay claims or satisfy financial obligations to its policyholders. Rating services such as AM Best, Moody’s and Standard and Poor’s evaluate the financial status of insurance companies. AM Best gives Globe Life an A (Excellent) financial strength rating, the agency’s second-highest rating category.

Customer satisfaction may be another important factor when shopping for a life insurance company. J.D. Power produces an annual survey of insurers, evaluating their performance based on communication, customer interaction, premiums and products. J.D. Power studies rank carriers based on a 1,000-point scoring system. In the 2023 J.D. Power U.S. Life Insurance Study, Globe Life received a score of 798 compared to the industry average of 790.

Globe Life insurance customer complaints

The National Association of Insurance Commissioners (NAIC) evaluates the volume of complaints received by insurance companies using a baseline scoring method. A score of 1.0 represents the industry average. Scores below 1.0 indicate better-than-average performance, while scores above 1.0 suggest worse-than-average performance.

Over the past three years, Globe Life has consistently received above-average scores, indicating the company could improve its standards for customer service.

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Compare Globe Life with other insurers

Globe Life may be a good life insurance company for many, but it’s not likely to fit everyone’s needs. Life insurance is intensely personal, so finding the right company is important. If you aren’t convinced that Globe Life is the right fit, consider these other options:

Globe Life vs. Guardian

If you’re looking for a company with more options for personalization, try Guardian. The carrier offers numerous life insurance products with plenty of riders to customize your coverage. Guardian also offers several products that Globe Life does not, like disability, dental and vision insurance, along with investment products such as annuities and individual retirement accounts (IRAs).

Learn more: Guardian life insurance review

Globe Life vs. MassMutual

MassMutual won a 2024 Bankrate Award for best whole life insurance company. The company may be particularly good for those who need a high level of coverage. In addition to life insurance and long-term care insurance, MassMutual also offers a host of investment and retirement products, including 529 plans, IRAs, mutual funds and several types of annuities. MassMutual earned the third-highest spot in the 2023 J.D. Power Individual Life Insurance Study and has the highest AM Best financial strength rating, A++ (Superior).

Learn more: MassMutual life insurance review

Globe Life vs. State Farm

This well-known company won 2024 Bankrate Awards for its term and universal life insurance options. With high customer satisfaction scores, State Farm could appeal to those looking for a seamless policy experience. State Farm also has numerous points of contact, including local agents, a customer service phone line, a mobile app and an online customer portal. Besides life insurance, State Farm also offers auto, business and home insurance, along with banking services, home loans and investment products.

Learn more: State Farm Insurance review

Why you can trust Bankrate

Our insurance editorial team includes licensed agents with decades of combined experience, and we used our intimate knowledge of the industry to conduct this in-depth Globe Life insurance review.

46

years of industry expertise

122

carriers reviewed

20.7K

ZIP codes examined

1.2M

quotes analyzed

Is Globe Life a good insurance company?

Bankrate’s Globe Life Insurance review found that it could be best suited as an option for those who require no-exam options. The company has high customer satisfaction, which means most policyholders are likely satisfied with the insurer’s level of service. However, since digital tools are limited, Globe Life may fall short when compared to other top life insurance companies in terms of accessibility.

What are real-life customers saying about Globe Life?

To provide a clearer picture of Globe Life's customer experience, we examined feedback from Reddit and Trustpilot. While Reddit discussions often centered on general opinions about life insurance and Globe Life's business practices, Trustpilot reviews provided more direct insights into customer interactions.

Reddit reviews

Most customer feedback on Reddit focused not on Globe Life’s life insurance products but on general perceptions and user feedback regarding the value of different life insurance types. Numerous comments suggested that Globe Life operates similarly to an MLM agency, with some users reporting scam-like behavior and practices.

Trustpilot reviews

On Trustpilot, Globe Life received a mix of feedback. Out of 11 reviews, only one was positive, while the rest were negative. Here’s a snapshot of some of those reviews:

Trustpilot User 1*
May 27, 2024
A great experience
“I had a great first-time experience today with my will kit and insurance. My representative was so helpful and made everything clear and easy for me to understand. I had the best experience ever. Thank you for everything you did today.”
via Trustpilot
Trustpilot User 2*
May 20, 2024
Unsuspected problems
“I’ve paid for term life insurance since February 2024. Now I’ve been blocked from the online pay portal. Suddenly, no record of my email address. No word on a refund of payments. Can’t make contact. They don’t answer. No recourse but to file a lawsuit in Federal Court. What’s with these people? Thrives and liars? I don’t recommend doing business with Globe Life! Bad choice.”
via Trustpilot
Trustpilot User 3*
Oct 31, 2022
Steer clear
“I purchased Globe Life Insurance for my children over thirty years ago. Globe Life is VERY aggressive about selling their policies, but when you try to even get customer service, they are HORRIBLE. Long, long waits on the phone, then if you finally get to someone, they transfer you to another long, long wait, and finally you get cut off. Or the person you speak to has no idea about the company or the policy. I have not had to make a claim, thankfully, but I am concerned about what a nightmare making a claim might be. I SUGGEST BUYING INSURANCE SOMEWHERE ELSE. DO NO USE GLOBE LIFE.”
via Trustpilot
Trustpilot User 4*
Apr 16, 2023
Can’t access cash value
“My 98-year-old father took out a life insurance policy on me when I was a child, that has been paid on time for many years. Now as an adult, I have my own insurance and my father needs desperately to surrender this policy and obtain the cash value which is rightfully his. We have worked with Globe Life since the first of March to provide them every single piece of information they requested that we provide, to surrender this policy and obtain the cash, and have provided that information 6 or 7 times in various forms. Now, over 6 weeks later, they are still claiming we have not provided what they need. We spent more than 20 hours on the phone with them in March, writing certified mail return receipt letters to them (which they received) to provide what they requested to surrender the policy, provided the information via email (which they also confirmed they received) and yet, no payment has been made to my father”
via Trustpilot

Globe Life company details

Here are a few ways to get in touch with Globe Life:

State availability

Globe Life has nationwide availability. However, coverage options and eligibility criteria vary by state. They have several underwriting companies under the Globe Life name; Globe Life Insurance Company of New York only writes for New York.

Globe Life tools and benefits

Globe Life and its subsidiaries mainly focus on life insurance, although the company does offer supplemental health insurance and annuities, including the following:

  • Accident insurance: Helps pay for costs associated with ambulance services, emergency treatments, hospitalization and intensive care following an accident. It also includes an additional death benefit if the policyholder dies due to an accident.
  • Cancer insurance: Provides financial support for expenses related to a cancer diagnosis that health insurance does not cover, such as income replacement, childcare costs and transportation to treatment facilities.
  • Critical illness insurance: Offers a lump sum benefit following a covered critical illness, such as a heart attack or stroke.
  • Hospital insurance: Covers medical bills and loss of income that might result from a hospital stay, including costs of deductibles, coinsurance and copayments.
  • ICU insurance: Designed to cover part or all of any stays in the ICU that traditional insurance plans may not cover.

Frequently asked questions about Globe Life

Written by
Ashlyn Brooks
Writer II, Insurance
Ashlyn Brooks is a finance writer with more than half a decade of experience, known for her knowledge in areas such as taxes, insurance, investing, retirement, finance news, and banking products.
Edited by
Natasha Cornelius, CLU
Editor II, Insurance