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Expert Reviewed
| ContributorIn an era where home safety stands paramount, discerning the best home security companies is more than a mere choice—it’s a crucial step towards peace of mind. Navigating this landscape, however, can be as intricate as the technology itself. Here at Forbes Home, we understand the weight of this decision.
With an array of options from cutting-edge technology to customer-centric services, the quest to bolster your home’s security can seem overwhelming. We aim to simplify this journey. We’ve reviewed and spotlighted the industry’s top players and their unique offerings, ensuring you make an informed decision that aligns with your home’s needs and your expectations.
We awarded ADT as the best overall security company scoring it 4.7 out of 5 stars against our methodology. Our top choice for home security is valued for its long-standing reputation and comprehensive services, including smart home integration and professional monitoring, despite its higher cost and control commitments.
At Forbes Home, we are committed to bringing you independent, unbiased ratings and information, especially when it comes to protecting your home. We use data and expert advice to inform all of our home security content. Plus, our advisory board of licensed professionals fact-checks and reviews our guides for accuracy and relevancy. We reviewed more than 20 security companies and over 130 individual security systems, evaluating them for affordability, ease of installation, smart home integration capability and more. You can read more about our editorial guidelines for the ratings below.
Featured Partners
1
Vivint
Customer Reviews
Excellent
Contract Required
Yes
Lowest Monitoring Price
$19.99
2
ADT
Customer Reviews
Excellent
Contract Required
Yes
Lowest Monitoring Price
$29.99
3
Simplisafe
Customer Reviews
Great
Contract Required
No
Lowest Pro Monitoring Price
$21.99
Key Takeaways
We compared the ratings and costs of our top home security companies after completing our research and analysis across criteria including monthly monitoring fees, contract requirements, systems and components, years in business and customer reviews and experiences.
| Company | Company - Logo | Forbes Advisor Rating | Forbes Advisor Rating | Best For | Lowest Monthly Pro Monitoring Fees | Learn More CTA text | Learn more CTA below text | View More |
|---|---|---|---|---|---|---|---|---|
| ADT |  | 4.7 |  | Best Overall | $29.99 | Learn More | From ADT | |
| SimpliSafe |  | 4.6 | | Best for Easy Installation and Flexibility | $21.99 | Learn More | On SimpliSafe's Website | |
| Vivint |  | 4.4 | | Best for Custom Smart Home Integration | $19.99 | Learn More | On Vivint's Website | |
| Ring |  | 4.2 |  | Best for Self-Monitoring and Affordability | $16.67 | Learn More | Read Forbes' Review | |
| Abode |  | 4.2 | | Best for Smart Home Enthusiasts | $19.17 | Learn More | Read Forbes' Review | |
| Brinks |  | 4.1 | | Best for Traditional Security with Modern Features | $39.99 | Learn More | On Brink's Website | |
| Frontpoint |  | 4.0 |  | Best for Simplified Security Solutions | $49.88 | Learn More | On Frontpoint's Website | |
| Link Interactive |  | 4.0 | | Best for Customized Equipment Selection | $30.99 | Buy Now | On Link Interactive's Website | |
| eufy |  | 4.0 | | Best for Affordable Monitoring | $8.33 | Learn More | Read Forbes' Review | |
| Cove |  | 4.0 | | Best for Budget-Friendly Security with Flexible Payment Options | $18 | Learn More | On Cove's Website |
Best Overall
Best Overall
ADT
We chose ADT as our best overall Home Security company because it has something for everyone. Founded more than a century ago, ADT has a reasonable monthly monitoring fee—the lowest price comes in at $29.99. A contract is not always necessary for service. Plus, ADT scored a 4.7 from Forbes Home and an A+ from the BBB.
ADT is best for people who want a reliable home security service without a lot of fuss.
Why We Like It
ADT stands out for its sterling reputation and proven reliability in the home security sector. With an impressive track record spanning over 145 years, ADT provides a wide array of services, including advanced intrusion detection, environmental safety measures and cutting-edge smart home automation. The integration capabilities of ADT systems with various smart home devices enhance user convenience and allow for a highly customizable security setup.
What We Don’t Like
While ADT is renowned for its quality and service, the pricing structure can be on the higher side compared to some competitors, potentially making it less accessible for all budgets. Additionally, some customers have expressed concerns over long-term contracts and the complexities involved in system customization.
Who It’s Best For
ADT is ideally suited for homeowners looking for a comprehensive, all-in-one home security solution from a trusted name in the industry. It’s particularly beneficial for those who value a long history of service reliability and are looking to integrate their home security system with smart home technology for enhanced security and convenience.
Learn more: ADT Home Security review
Overall, ADT users express dissatisfaction, primarily due to high costs, long-term contracts and poor customer service. Many users criticized the outdated technology and equipment, aggressive sales tactics, and difficulties they experienced when attempting to cancel services. Despite some positive remarks regarding ADT’s integration with Google products and its comprehensive security features, these are overshadowed by complaints of predatory practices and user frustration with service reliability and support.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Overall, ADT users express dissatisfaction, primarily due to high costs, long-term contracts and poor customer service. Many users criticized the outdated technology and equipment, aggressive sales tactics, and difficulties they experienced when attempting to cancel services. Despite some positive remarks regarding ADT’s integration with Google products and its comprehensive security features, these are overshadowed by complaints of predatory practices and user frustration with service reliability and support.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢 6% Positive; 🟡 9% Neutral; 🔴 85% Negative
Relative to other home security companies, ADT is ranked 9 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 6% Positive; 🟡 3% Neutral; 🔴 91% Negative
Ranked 8 out of 10
Equipment Quality and Features
🟢 16% Positive; 🟡 16% Neutral; 🔴 68% Negative
Ranked 10 out of 10
Installation Process
🟢 16% Positive; 🟡 17% Neutral; 🔴 67% Negative
Ranked 9 out of 10
Monitoring Services
🟢 23% Positive; 🟡 17% Neutral; 🔴 60% Negative
Ranked 10 out of 10
Cost and Contract Terms
🟢 6% Positive; 🟡 9% Neutral; 🔴 85% Negative
Relative to other home security companies, ADT is ranked 9 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 6% Positive; 🟡 3% Neutral; 🔴 91% Negative
Ranked 8 out of 10
Equipment Quality and Features
🟢 16% Positive; 🟡 16% Neutral; 🔴 68% Negative
Ranked 10 out of 10
Installation Process
🟢 16% Positive; 🟡 17% Neutral; 🔴 67% Negative
Ranked 9 out of 10
Monitoring Services
🟢 23% Positive; 🟡 17% Neutral; 🔴 60% Negative
Ranked 10 out of 10
ADT offers a range of equipment packages and monitoring plans. While its Build Your Own package is best for those looking to keep prices down and technology limited, the other three packages are great for customers searching for a more complete system.
To get the most out of your equipment package, you’ll also need to choose a professional monitoring plan. All three options include a three-to-five-year contract. Alternatively, ADT offers Self Setup, which is a no-cost or contract option; however, monitoring capabilities are quite limited.
ADT Packages
| FEATURE | BUILD YOUR OWN | OUTDOOR VIDEO | FRONT DOOR PROTECTION | TOTAL SAFETY |
|---|---|---|---|---|
Base Station | Yes | Yes | Yes | Yes |
Mobile App | Yes | Yes | Yes | Yes |
Door/Window Motion Sensors | One | Two | Two | Three |
Indoor Cameras | Optional | Optional | OptionalOne | One |
Smart Lock | Optional | Optional | One | One |
Nest Doorbell | Optional | One | One | One |
Outdoor Cameras | Optional | Optional | Optional | One |
Smoke Detector | Optional | Optional | Optional | One |
Water/Temperature Sensors | Optional | Optional | Optional | Three |
ADT Motion Detector | Optional | Optional | Optional | One |
Yard Signs/Stickers | Yes | Yes | Yes | Yes |
Price | $269.00 | $648.88 | $658.98 | $1,573.95 |
ADT Monitoring
| PRICING | BUILD YOUR OWN | STARTER | PREMIUM |
|---|---|---|---|
Secure Home | $29.99/month | $29.99/month | $29.99 |
Smart Home | $34.99/month | $34.99/month | $34.99 |
Complete Home | $44.99/month | $44.99/month | $44.99 |
Best for Easy Installation and Flexibility
Best for Easy Installation and Flexibility
SimpliSafe
We recommend SimpliSafe as our top choice for easy installation and flexibility. Homeowners who prefer more of a DIY home security experience will appreciate the freedom that accompanies this company’s service.
Customers share great SimpliSafe reviews, and they also report enjoying a low monthly pro monitoring rate of $21.99 and the freedom to skip a contract if they so choose.
Why We Like It
SimpliSafe captures our attention as a leading choice for those seeking a straightforward and effective home security solution. Its affordable professional monitoring service, priced at less than $1 per day, strikes a balance between cost and functionality. The system’s DIY installation option, complemented by professional setup services and the user-friendly SimpliSafe app, adds a layer of convenience and adaptability that’s hard to beat. Additionally, SimpliSafe’s 24/7 live guard protection underscores a deep commitment to customer safety and peace of mind.
What We Don’t Like
Despite its many advantages, SimpliSafe’s system might not cater to everyone, especially those looking for more advanced customization options or integration with broader smart home ecosystems. Some users might also find the aesthetic of the hardware less appealing compared to more design-conscious competitors.
Who It’s Best For
Homeowners prioritizing ease of use, affordability and a comprehensive security setup will find SimpliSafe to be an ideal match. Its blend of user-friendly installation, cost-effective monitoring and robust protection features make it particularly suitable for first-time home security system users and those desiring a no-fuss, reliable security solution.
Learn more: SimpliSafe review
Overall, users have had mixed experiences with SimpliSafe’s home security system. Positive reviews highlight its ease of installation, cost-effectiveness and functionality for basic security needs. However, many users expressed dissatisfaction with the cameras, reporting frequent connectivity issues and poor performance. Other negative reviews noted that the customer service can be unhelpful and hardware is sometimes unreliable. Concerns about faulty sensors and rising monthly costs have diminished user satisfaction.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Overall, users have had mixed experiences with SimpliSafe’s home security system. Positive reviews highlight its ease of installation, cost-effectiveness and functionality for basic security needs. However, many users expressed dissatisfaction with the cameras, reporting frequent connectivity issues and poor performance. Other negative reviews noted that the customer service can be unhelpful and hardware is sometimes unreliable. Concerns about faulty sensors and rising monthly costs have diminished user satisfaction.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢47% Positive; 🟡 10% Neutral; 🔴 43% Negative
Relative to other home security companies, Simplisafe is ranked 4 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 27% Positive; 🟡 8% Neutral; 🔴 65% Negative
Ranked 5 out of 10
Equipment Quality and Features
🟢 28% Positive; 🟡 17% Neutral; 🔴 55% Negative
Ranked 4 out of 10
Installation Process
🟢 69% Positive; 🟡 12% Neutral; 🔴 19% Negative
Ranked 5 out of 10
Monitoring Services
🟢 49% Positive; 🟡 20% Neutral; 🔴 31% Negative
Ranked 5 out of 10
Cost and Contract Terms
🟢47% Positive; 🟡 10% Neutral; 🔴 43% Negative
Relative to other home security companies, Simplisafe is ranked 4 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 27% Positive; 🟡 8% Neutral; 🔴 65% Negative
Ranked 5 out of 10
Equipment Quality and Features
🟢 28% Positive; 🟡 17% Neutral; 🔴 55% Negative
Ranked 4 out of 10
Installation Process
🟢 69% Positive; 🟡 12% Neutral; 🔴 19% Negative
Ranked 5 out of 10
Monitoring Services
🟢 49% Positive; 🟡 20% Neutral; 🔴 31% Negative
Ranked 5 out of 10
SimpliSafe’s subscription plans cater to various needs, offering four different tiers:
In terms of equipment, SimpliSafe offers various packages ranging from The Foundation at $249.96 to The Beacon at $709.90, with monthly payment options available for all packages. Each package is designed to meet specific security needs, from basic setups to more comprehensive systems, ensuring there is an option suitable for every household.
Best for Custom Smart Home Integration
Best for Custom Smart Home Integration
Vivint
We appreciate how easy it is to personalize a system at Vivint, so we chose it as the best home security company for custom smart home integration. It’s an excellent choice for homeowners who value increased options and flexibility.
***Earlier this year, the Federal Trade Commission was reviewing claims regarding Vivint accounts being opened improperly. Make sure to properly vet every company you consider.
We rated Vivint received a 4.4, and it received a B- from the BBB.
Why We Like It
Vivint impresses with its all-encompassing approach to home security, offering a broad spectrum of security features and smart home integration, perfect for tech-savvy households. The seamless compatibility with popular smart assistants, such as Alexa and Good Assistant, makes Vivint a standout for those who appreciate a cutting-edge, interconnected home environment. Its dedication to accessible customer service further elevates the user experience, making it a go-to for those who value support and user-friendliness in their security system.
What We Don’t Like
The requirement for a service contract with Vivint can be a drawback for those seeking more flexibility. This commitment may deter potential users who prefer a less binding approach to home security.
Who It’s Best For
Vivint is best suited for individuals or families looking for a comprehensive security system that blends seamlessly with smart home technology. It’s particularly appealing to those who prioritize technological sophistication in their security setup and want the convenience of integrated voice control and automation. The system’s extensive customer support also makes it a solid choice for users who value readily available assistance with their security needs.
Learn more: Vivint review
Many Vivint user reviews reflect dissatisfaction—users report experiencing poor customer service, with complaints about long hold times, difficulties in canceling services and a lack of effective problem resolution. Additionally, users criticize the company’s aggressive sales tactics, lack of transparency in billing and high equipment costs, which often fail to meet customer expectations in terms of reliability and functionality. There are some positive notes about the smart home integration and equipment quality, yet these are overshadowed by negative experiences, contributing to an overall poor perception of the company.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Many Vivint user reviews reflect dissatisfaction—users report experiencing poor customer service, with complaints about long hold times, difficulties in canceling services and a lack of effective problem resolution. Additionally, users criticize the company’s aggressive sales tactics, lack of transparency in billing and high equipment costs, which often fail to meet customer expectations in terms of reliability and functionality. There are some positive notes about the smart home integration and equipment quality, yet these are overshadowed by negative experiences, contributing to an overall poor perception of the company.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢7% Positive; 🟡 6% Neutral; 🔴 87% Negative
Relative to other home security companies, Vivint is ranked 10 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 12% Positive; 🟡 3% Neutral; 🔴 85% Negative
Ranked 7 out of 10
Equipment Quality and Features
🟢 16% Positive; 🟡 11% Neutral; 🔴 73% Negative
Ranked 8 out of 10
Installation Process
🟢 28% Positive; 🟡 10% Neutral; 🔴 62% Negative
Ranked 8 out of 10
Monitoring Services
🟢 30% Positive; 🟡 12%Neutral; 🔴 58% Negative
Ranked 9 out of 10
Cost and Contract Terms
🟢7% Positive; 🟡 6% Neutral; 🔴 87% Negative
Relative to other home security companies, Vivint is ranked 10 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 12% Positive; 🟡 3% Neutral; 🔴 85% Negative
Ranked 7 out of 10
Equipment Quality and Features
🟢 16% Positive; 🟡 11% Neutral; 🔴 73% Negative
Ranked 8 out of 10
Installation Process
🟢 28% Positive; 🟡 10% Neutral; 🔴 62% Negative
Ranked 8 out of 10
Monitoring Services
🟢 30% Positive; 🟡 12%Neutral; 🔴 58% Negative
Ranked 9 out of 10
Vivint’s approach to pricing emphasizes customization, with consultations conducted over the phone to tailor packages to individual needs. This method, while less transparent for online comparison shopping, allows for personalized configurations.
Vivint offers several equipment packages:
Professional installation is mandatory, typically costing around $199 to $250 per year, although promotional offers may include free installation. Relocation of the system incurs additional charges for removal and reinstallation.
We think it’s important to note that Vivint’s monitoring plans do not permit self-monitoring. However, they range from $19.99 to $44.99 per month, covering various features from basic security to smart home integration and video surveillance. Each plan includes professional 24/7 monitoring, with the more advanced plans offering additional smart home and video monitoring capabilities.
Best for Self-Monitoring and Affordability
Best for Self-Monitoring and Affordability
Ring
We picked Ring as the best home security company for self-monitoring and affordability because it’s user-friendly, and the prices are competitive in the market. Accordingly, we rated the company a 4.2.
Ring received a B+ from the Better Business Bureau and has many positive customer reports.
Why We Like It
Ring’s approach to home security, emphasizing user-friendly, DIY installation and versatile video doorbells, positions it as a leader in innovative home protection. Its expansion under Amazon has broadened its range to include an array of cameras and professional monitoring services, making sophisticated security more accessible. The brand’s commitment to affordability and no-contract services aligns with the needs of budget-conscious consumers seeking efficient home security solutions. Additionally, Ring’s compatibility with other smart home devices offers a streamlined and integrated home automation experience, backed by generally positive customer feedback.
What We Don’t Like
Despite the many positives, a recurring point of contention among users is the relatively short battery life of some Ring devices, which could necessitate frequent recharging or replacements, potentially undermining the convenience of wireless security setups.
Who It’s Best For
Ring is particularly well-suited for individuals and families looking for a straightforward, cost-effective security system that they can set up and manage themselves. Its broad product range, coupled with the ease of integration with existing smart home ecosystems, makes it ideal for tech-savvy users keen on maintaining a secure, connected home environment without the complexity or commitment of traditional security service contracts.
Learn more: Ring review
Overall, users find Ring’s DIY home security systems easy to install and appreciate their affordability compared to other security solutions. Many users are satisfied with self-monitoring, cloud-based storage and integration with other smart home devices. However, concerns about price increases and the reliance on the internet for functionality are frequently noted. Customer service is viewed as lacking, and several users have reported connectivity and reliability issues, especially with the camera systems. The company’s recent actions around pricing and features have also generated frustrations, with some users considering alternatives due to these changes. While some appreciate the security and functionality offered, others are critical of the system’s perceived lack of innovation and robustness.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Overall, users find Ring’s DIY home security systems easy to install and appreciate their affordability compared to other security solutions. Many users are satisfied with self-monitoring, cloud-based storage and integration with other smart home devices. However, concerns about price increases and the reliance on the internet for functionality are frequently noted. Customer service is viewed as lacking, and several users have reported connectivity and reliability issues, especially with the camera systems. The company’s recent actions around pricing and features have also generated frustrations, with some users considering alternatives due to these changes. While some appreciate the security and functionality offered, others are critical of the system’s perceived lack of innovation and robustness.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢44% Positive; 🟡 9%Neutral; 🔴 47% Negative
Relative to other home security companies, Ring is ranked 2 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 24% Positive; 🟡 8% Neutral; 🔴 68% Negative
Ranked 10 out of 10
Equipment Quality and Features
🟢 47% Positive; 🟡 16% Neutral; 🔴 37% Negative
Ranked 3 out of 10
Installation Process
🟢 69% Positive; 🟡 14% Neutral; 🔴 17% Negative
Ranked 6 out of 10
Monitoring Services
🟢 64% Positive; 🟡 14% Neutral; 🔴 22% Negative
Ranked 1 out of 10
Cost and Contract Terms
🟢44% Positive; 🟡 9%Neutral; 🔴 47% Negative
Relative to other home security companies, Ring is ranked 2 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 24% Positive; 🟡 8% Neutral; 🔴 68% Negative
Ranked 10 out of 10
Equipment Quality and Features
🟢 47% Positive; 🟡 16% Neutral; 🔴 37% Negative
Ranked 3 out of 10
Installation Process
🟢 69% Positive; 🟡 14% Neutral; 🔴 17% Negative
Ranked 6 out of 10
Monitoring Services
🟢 64% Positive; 🟡 14% Neutral; 🔴 22% Negative
Ranked 1 out of 10
Ring now offers one plan for its alarm systems: Ring Protect Pro, which costs $200 a year ($!6.67 per month).
Ring’s equipment is available for outright purchase, with no direct financing from Ring but an option for monthly payments through Affirm. The equipment packages vary in size and complexity, ranging from the 5-Piece Alarm Security Kit at $199.99 to the 14-Piece Kit at $329.99. Self-installation is encouraged, but professional installation is available through OnTech, with pricing starting at $129.99. OnTech+ membership offers additional benefits like free first installation, unlimited smart support and discounts on future purchases and installations.
Best for Smart Home Enthusiasts
Best for Smart Home Enthusiasts
Abode
We selected Abode as the best security company for those who consider smart home capability to be non-negotiable. Since being founded in 2014, Abode has received great customer reviews, and it does not currently require contracts for activation.
The lowest fee customers can pay monthly for service is $19.17, making Abode competitive in what can be an expensive market. We rated it a 4.2 overall.
Why We Like It
Abode shines for its dedication to flexibility and comprehensive smart home integration, making it a standout choice for homeowners who embrace modern technology. Launched in 2014, Abode quickly made its mark by offering home security equipment that not only provides strong protection but also works harmoniously with numerous smart home systems. Its commitment to a no-contract model and the simplicity of its installation process further underscore Abode’s appeal to users looking for a home security system that can adapt to their lifestyle without any hassle.
What We Don’t Like
One area where Abode could improve is the availability of its customer support. Some users have reported challenges in quickly reaching service agents for assistance, which could be a point of frustration for customers needing prompt help with their systems.
Who It’s Best For
Abode is ideally suited for the tech-focused homeowner who values a seamless blend of security and smart home functionality. Its system is particularly beneficial for those who prefer the freedom of a no-contract service and appreciate the ease of a DIY installation. Individuals looking for a security system that can grow and evolve with their smart home ecosystem will find Abode to be a compelling choice.
Learn more: Abode review
User reviews reflect that Abode is generally regarded as a solid home security choice due to its reliable and easy-to-use equipment, especially for those looking to integrate with systems like HomeKit and Google Home. Users appreciate its flexibility, DIY setup and affordability, particularly compared to competitor systems like ADT. However, there is notable criticism regarding its customer support, vague marketing and the need for subscriptions to access full features. The camera systems, in particular, attract negative feedback for their subpar performance and lack of new updates. Despite these issues, many users have found the system to meet their basic security needs effectively.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
User reviews reflect that Abode is generally regarded as a solid home security choice due to its reliable and easy-to-use equipment, especially for those looking to integrate with systems like HomeKit and Google Home. Users appreciate its flexibility, DIY setup and affordability, particularly compared to competitor systems like ADT. However, there is notable criticism regarding its customer support, vague marketing and the need for subscriptions to access full features. The camera systems, in particular, attract negative feedback for their subpar performance and lack of new updates. Despite these issues, many users have found the system to meet their basic security needs effectively.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢44% Positive; 🟡 21%Neutral; 🔴 35% Negative
Relative to other home security companies, Abode is ranked 5 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 33% Positive; 🟡 15% Neutral; 🔴 52% Negative
Ranked 6 out of 10
Equipment Quality and Features
🟢 49% Positive; 🟡 18% Neutral; 🔴 33% Negative
Ranked 2 out of 10
Installation Process
🟢 75% Positive; 🟡 12% Neutral; 🔴 13% Negative
Ranked 3 out of 10
Monitoring Services
🟢 62% Positive; 🟡 18% Neutral; 🔴 20% Negative
Ranked 3 out of 10
Cost and Contract Terms
🟢44% Positive; 🟡 21%Neutral; 🔴 35% Negative
Relative to other home security companies, Abode is ranked 5 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 33% Positive; 🟡 15% Neutral; 🔴 52% Negative
Ranked 6 out of 10
Equipment Quality and Features
🟢 49% Positive; 🟡 18% Neutral; 🔴 33% Negative
Ranked 2 out of 10
Installation Process
🟢 75% Positive; 🟡 12% Neutral; 🔴 13% Negative
Ranked 3 out of 10
Monitoring Services
🟢 62% Positive; 🟡 18% Neutral; 🔴 20% Negative
Ranked 3 out of 10
Abode offers two monitoring plans: the Standard and the Pro. The Standard plan, priced at $6.99 per month or $69.99 per year, includes self-monitoring, home automation access, live and recorded video and notifications.
The Pro plan is $24.99 per month or $229.99 per year adding 24/7 professional monitoring, cellular backup, free shipping in 48 states, exclusive deals and homeowners insurance discounts to the Standard plan’s offerings.
For equipment, Abode’s packages range from $139.99 to $800, with DIY installation as the standard option. Professional installation is no longer available from OnTech, so it’s all free, DIY installation. This pricing structure and flexibility make Abode a versatile choice for a wide range of home security needs.
Best for Traditional Security with Modern Features
Best for Traditional Security with Modern Features
Brinks Home
We picked Brinks Home as our top company for those who like traditional security companies that also incorporate modern features. Brinks Home is somewhat more expensive than its counterparts with a monthly professional monitoring fee of $39.99.
Even though Brinks Home received a 4.1 overall score from Forbes Home, a contract is required for service. However, there are plenty of reasons why people are choosing Brinks.
Why We Like It
Brinks Home distinguishes itself with a storied heritage in security, dating back to 1859, ensuring a blend of time-honored expertise and modern technological advances. The brand’s dedication to offering high-quality equipment alongside a variety of monitoring plans caters to a broad spectrum of homeowner requirements. We’re impressed by Brinks’ competitive pricing on equipment and its dual approach to installation, providing professional services. The flexibility to select from pre-designed packages or tailor a custom system adds to its appeal, making Brinks Home a versatile choice for home security.
What We Don’t Like
Despite its strengths, some users might find the options overwhelming, and navigating the differences between packages can be daunting for those new to home security. Additionally, while Brinks Home offers robust support, some customers have reported delays in customer service response times during peak hours.
Who It’s Best For
Brinks Home is particularly well-suited for individuals seeking a reliable security system that marries traditional security with the adaptability of modern technology. It’s an excellent option for homeowners who appreciate having a choice between hands-on DIY installation and professional setup, as well as those who value the ability to customize their security system to fit their unique needs.
Learn more: Brinks Home review
Overall, opinions about Brinks Home Security are predominantly negative, with widespread dissatisfaction with the company’s equipment, customer service and billing practices. Many users report issues with extended contracts without consent, poor communication and technical malfunctions with security systems that are difficult to resolve. While some customers appreciate certain features like app access and responsive event monitoring, these positives are overshadowed by complaints of unethical practices and difficulties in canceling contracts, leading many to consider alternative security solutions.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Overall, opinions about Brinks Home Security are predominantly negative, with widespread dissatisfaction with the company’s equipment, customer service and billing practices. Many users report issues with extended contracts without consent, poor communication and technical malfunctions with security systems that are difficult to resolve. While some customers appreciate certain features like app access and responsive event monitoring, these positives are overshadowed by complaints of unethical practices and difficulties in canceling contracts, leading many to consider alternative security solutions.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢12% Positive; 🟡 7% Neutral; 🔴 81% Negative
Relative to other home security companies, Brinks is ranked 7 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 14% Positive; 🟡 5% Neutral; 🔴 81% Negative
Ranked 4 out of 10
Equipment Quality and Features
🟢 25% Positive; 🟡 14% Neutral; 🔴 61% Negative
Ranked 9 out of 10
Installation Process
🟢 0% Positive; 🟡 33% Neutral; 🔴 67% Negative
Ranked 10 out of 10
Monitoring Services
🟢 59% Positive; 🟡 14% Neutral; 🔴 27% Negative
Ranked 6 out of 10
Cost and Contract Terms
🟢12% Positive; 🟡 7% Neutral; 🔴 81% Negative
Relative to other home security companies, Brinks is ranked 7 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 14% Positive; 🟡 5% Neutral; 🔴 81% Negative
Ranked 4 out of 10
Equipment Quality and Features
🟢 25% Positive; 🟡 14% Neutral; 🔴 61% Negative
Ranked 9 out of 10
Installation Process
🟢 0% Positive; 🟡 33% Neutral; 🔴 67% Negative
Ranked 10 out of 10
Monitoring Services
🟢 59% Positive; 🟡 14% Neutral; 🔴 27% Negative
Ranked 6 out of 10
Brinks Home offers three main equipment packages with corresponding monitoring plans:
All plans come with 24/7 professional monitoring. Brinks Home offers professional installation by Brinks’ technicians, and these services include service options like call, text, chat and virtual experiences. The monitoring rates start at $39.99 and go up to $49.99 per month, with occasional promotions offering reduced rates. Each plan includes smart home integration and video surveillance features, which are manageable from the smart hub or panel, or Brinks Home mobile app.
Best for Simplified Security Solutions
Best for Simplified Security Solutions
Frontpoint
We recommend Frontpoint to homeowners and renters who value simplified security systems. It’s also great for people who prefer the flexibility of a company that doesn’t require a monthly contract. The lowest monitoring fee comes in at $49.88, though. So this might not be the best choice for those who want a little more affordability.
We rated Frontpoint a 4.0 overall and found some pros and cons with signing up for the service.
Why We Like It
Frontpoint impresses with its efficient, customer-friendly approach to home security, offering a single monitoring plan that simplifies the decision-making process. The option to choose from three equipment packages allows for tailored security solutions, catering to different needs and preferences. The emphasis on DIY installation, supported by a dedicated customer service team, makes Frontpoint a go-to for individuals who prefer a more involved setup process. The system’s compatibility with voice assistants and additional perks like free video storage and customizable access options highlight Frontpoint’s commitment to combining ease of use with comprehensive security features.
What We Don’t Like
While Frontpoint’s streamlined approach is commendable, it may not suit everyone, especially those looking for more variety in monitoring options or who may prefer professional installation. Additionally, some users might find the upfront cost of equipment a bit steep compared to competitors offering similar features.
Who It’s Best For
Frontpoint is ideally suited for the hands-on user who values simplicity in monitoring plans and enjoys the satisfaction of a self-installed security system. It’s also a great fit for those who appreciate smart home integrations and user-centric features that enhance the overall home security experience.
Learn more: Frontpoint review
Frontpoint, a home security company, receives mixed reviews from users. While some appreciate the DIY installation, reliability and responsive customer service, others report dissatisfaction due to the high cost of monitoring, complicated cancellation process and subpar app performance. Users express frustration with cancellation policies and unexpected fees, and many have encountered issues with customer service availability and responsiveness. Nonetheless, some customers still find the security system robust and beneficial for their needs.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Frontpoint, a home security company, receives mixed reviews from users. While some appreciate the DIY installation, reliability and responsive customer service, others report dissatisfaction due to the high cost of monitoring, complicated cancellation process and subpar app performance. Users express frustration with cancellation policies and unexpected fees, and many have encountered issues with customer service availability and responsiveness. Nonetheless, some customers still find the security system robust and beneficial for their needs.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢21% Positive; 🟡 11% Neutral; 🔴 68% Negative
Relative to other home security companies, Frontpoint is ranked 8 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 54% Positive; 🟡 3% Neutral; 🔴 43% Negative
Ranked 2 out of 10
Equipment Quality and Features
🟢 49% Positive; 🟡 15% Neutral; 🔴 36% Negative
Ranked 6 out of 10
Installation Process
🟢 86% Positive; 🟡 6% Neutral; 🔴 8% Negative
Ranked 4 out of 10
Monitoring Services
🟢 72% Positive; 🟡 6% Neutral; 🔴 22% Negative
Ranked 2 out of 10
Cost and Contract Terms
🟢21% Positive; 🟡 11% Neutral; 🔴 68% Negative
Relative to other home security companies, Frontpoint is ranked 8 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 54% Positive; 🟡 3% Neutral; 🔴 43% Negative
Ranked 2 out of 10
Equipment Quality and Features
🟢 49% Positive; 🟡 15% Neutral; 🔴 36% Negative
Ranked 6 out of 10
Installation Process
🟢 86% Positive; 🟡 6% Neutral; 🔴 8% Negative
Ranked 4 out of 10
Monitoring Services
🟢 72% Positive; 🟡 6% Neutral; 🔴 22% Negative
Ranked 2 out of 10
Frontpoint offers three home security packages with a uniform monitoring plan:
Each package comes with professional monitoring at $49.88 per month if you order online, or $24.99 per month if you order over the phone. Frontpoint’s DIY installation is designed for ease, with pre-programmed equipment ready to connect to the hub. Setup takes about an hour and the system integrates well with smart home assistants like Amazon Alexa and Google Assistant.
Best for Customized Equipment Selection
Best for Customized Equipment Selection
Link Interactive
We picked Link Interactive for its comprehensive equipment section. It’s great for people who like a wide variety of choices when it comes to home security.
We awarded Link Interactive a 4.0 overall, but It may not be best for homeowners who prefer the flexibility of contract-free service.
Why We Like It
Link Interactive stands out for its customer-centric approach and unparalleled equipment flexibility, earning its spot in our top rankings. What sets Link Interactive apart is the freedom it offers users to build a personalized security system from the ground up, choosing from an extensive selection of cameras and smart home devices à la carte, rather than being confined to predetermined packages. This level of customization, combined with straightforward installation processes and a robust three-year warranty on equipment, makes it especially appealing to DIY enthusiasts who value a system tailored to their specific needs.
What We Don’t Like
While Link Interactive’s customizable approach is commendable, it might be overwhelming for those who prefer the simplicity of pre-set packages. Additionally, the freedom to choose can sometimes lead to higher costs as individuals add more components to their system.
Who It’s Best For
Link Interactive is ideal for individuals who relish the opportunity to design their home security system to match their unique preferences. It caters well to those who enjoy the hands-on process of selecting each component and setting up the system themselves, ensuring that every aspect of their home security meets their exact requirements.
Learn more: Link Interactive review
Users have shared mixed opinions about Link Interactive’s home security services. While some appreciate the system’s ease of installation, competitive pricing and effective customer service, there are numerous complaints regarding poor customer support, long contract terms and billing issues, including unexpected charges and difficulties in canceling services. Many users have praised the company’s DIY installation options and responsiveness, but others have found the equipment and services unreliable, with several negative experiences overshadowing the positives.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Users have shared mixed opinions about Link Interactive’s home security services. While some appreciate the system’s ease of installation, competitive pricing and effective customer service, there are numerous complaints regarding poor customer support, long contract terms and billing issues, including unexpected charges and difficulties in canceling services. Many users have praised the company’s DIY installation options and responsiveness, but others have found the equipment and services unreliable, with several negative experiences overshadowing the positives.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢 61% Positive; 🟡 5% Neutral; 🔴 34% Negative
Relative to other home security companies, Link Interactive is ranked 1 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 86% Positive; 🟡 2% Neutral; 🔴 12% Negative
Ranked 1 out of 10
Equipment Quality and Features
🟢 65% Positive; 🟡 12% Neutral; 🔴 23% Negative
Ranked 5 out of 10
Installation Process
🟢 84% Positive; 🟡 5% Neutral; 🔴 11% Negative
Ranked 1 out of 10
Monitoring Services
🟢 72% Positive; 🟡 14% Neutral; 🔴 14% Negative
Ranked 4 out of 10
Cost and Contract Terms
🟢 61% Positive; 🟡 5% Neutral; 🔴 34% Negative
Relative to other home security companies, Link Interactive is ranked 1 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 86% Positive; 🟡 2% Neutral; 🔴 12% Negative
Ranked 1 out of 10
Equipment Quality and Features
🟢 65% Positive; 🟡 12% Neutral; 🔴 23% Negative
Ranked 5 out of 10
Installation Process
🟢 84% Positive; 🟡 5% Neutral; 🔴 11% Negative
Ranked 1 out of 10
Monitoring Services
🟢 72% Positive; 🟡 14% Neutral; 🔴 14% Negative
Ranked 4 out of 10
Link Interactive offers three monitoring plans:
Equipment options are extensive, allowing for a customized system. Prices range from $24 for a door and window sensor to $255 for a premium indoor camera. All equipment is designed for DIY installation, coming pre-programmed and ready for plug-and-play setup, eliminating the need for professional installation.
Best for Affordable Monitoring
Best for Affordable Monitoring
Eufy
We added Eufy to our list, in part, because of its affordable monitoring. Customers need only pay $8.33 for monthly professional monitoring. It earned a 4.0 rating from us thanks to its affordability and smart features that are easy to use.
Eufy best for people who want a custom security system and monitoring that won’t break the bank.
Why We Like It
Eufy’s transformation from a vacuum brand to a key player in home security is impressive, offering a wide array of products under the “Smart Home Simplified” banner. We’re particularly fond of the brand’s customizable alarm system options, allowing for a perfect fit for any home size or security need. Their affordable monitoring services and superior camera and video storage capabilities make Eufy an attractive choice for those looking for efficient, user-friendly home security solutions.
What We Don’t Like
A notable downside is the inconsistency in order fulfillment when purchasing systems online, with some customers reporting they did not receive the exact products they ordered. This area of customer services and logistics could certainly use improvement.
Who It’s Best For
Eufy is ideal for homeowners seeking a straightforward, effective security system that won’t break the bank. Its customizable system and affordable monitoring make it particularly appealing for those who want to tailor their home security without committing to expensive, long-term plans.
Learn more: Eufy review
Eufy is generally regarded as providing a budget-friendly home security solution with reliable products that excel in image quality and ease of use. Many users appreciate Eufy’s local storage feature and the absence of subscription fees, which is a significant benefit compared to competitors like Ring and Arlo. However, the system’s performance is marred by recurring software issues, customer service frustrations and concerns regarding the handling of user data and privacy, leaving some users discontented and cautious. Despite these limitations, Eufy remains a popular choice among users seeking an alternative to traditional subscription-based security options.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Eufy is generally regarded as providing a budget-friendly home security solution with reliable products that excel in image quality and ease of use. Many users appreciate Eufy’s local storage feature and the absence of subscription fees, which is a significant benefit compared to competitors like Ring and Arlo. However, the system’s performance is marred by recurring software issues, customer service frustrations and concerns regarding the handling of user data and privacy, leaving some users discontented and cautious. Despite these limitations, Eufy remains a popular choice among users seeking an alternative to traditional subscription-based security options.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢 63% Positive; 🟡 24% Neutral; 🔴 13% Negative
Relative to other home security companies, Eufy is ranked 3 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 19% Positive; 🟡 21% Neutral; 🔴 60% Negative
Ranked 9 out of 10
Equipment Quality and Features
🟢 44% Positive; 🟡 22% Neutral; 🔴 34% Negative
Ranked 1 out of 10
Installation Process
🟢 56% Positive; 🟡 27% Neutral; 🔴 17% Negative
Ranked 7 out of 10
Monitoring Services
🟢 49% Positive; 🟡 24% Neutral; 🔴 27% Negative
Ranked 7 out of 10
Cost and Contract Terms
🟢 63% Positive; 🟡 24% Neutral; 🔴 13% Negative
Relative to other home security companies, Eufy is ranked 3 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 19% Positive; 🟡 21% Neutral; 🔴 60% Negative
Ranked 9 out of 10
Equipment Quality and Features
🟢 44% Positive; 🟡 22% Neutral; 🔴 34% Negative
Ranked 1 out of 10
Installation Process
🟢 56% Positive; 🟡 27% Neutral; 🔴 17% Negative
Ranked 7 out of 10
Monitoring Services
🟢 49% Positive; 🟡 24% Neutral; 🔴 27% Negative
Ranked 7 out of 10
We discovered that while Eufy has slightly higher-priced equipment, those upfront costs are balanced by very affordable monitoring options. For instance, the 5-Piece Home Alarm Kit is available at $159.99, offering a basic yet comprehensive security setup. For more extensive needs, the company’s 2-Cam and 4-Cam Kits, priced between $149.99 and $709.99 provide robust surveillance solutions.
There’s also the option to customize your security system with the Build Your Security System kit, allowing for a tailored approach to home security.
Installation is entirely DIY, with Eufy’s devices being particularly user-friendly. We feel that this self-installation approach is ideal for those who are comfortable with basic tech and prefer a hands-on setup process.
In terms of monitoring plans, Eufy offers three distinct options:
Best for Budget-Friendly Security with Flexible Payment Options
Best for Budget-Friendly Security with Flexible Payment Options
Cove
We picked Cove as the most budget-friendly security company with many customization choices on our list. It’s a great choice for customers who value affordability and a flexible payment system. With the lowest monthly monitoring fee coming in at just $18 per month, Cove can make home security accessible to people with many different budgets
We rated Cove a 4.0 overall.
Why We Like It
Cove Home Security earned its place on our list for blending effective security with affordability. The company’s commitment shines through its lower-than-average monthly monitoring costs and the absence of binding contracts, making it an excellent option for budget-conscious consumers. Moreover, Cove’s flexible equipment payment plans and a strong emphasis on customer satisfaction highlight its dedication to providing a stress-free home security experience.
What We Don’t Like
While Cove scores high on affordability and customer-centric policies, the range of equipment and advanced features might not be as extensive as some of its higher-priced competitors. This could be a limiting factor for those seeking the most cutting-edge home security technology.
Who It’s Best For
Cove is best suited for individuals and families prioritizing cost-effectiveness without compromising on basic home security essentials. Its straightforward approach and flexible terms make it particularly appealing to renters, first-time home security system users and those wary of long-term financial commitments in their security solutions.
Learn more: Cove review
Cove’s home security offerings have received a mix of opinions from users, reflecting both positive and negative experiences. On the positive side, users appreciate Cove as an affordable, DIY-friendly option with easy installation and responsive equipment that integrates with other systems like Eufy and Alexa. However, there are recurring criticisms about its customer service, equipment reliability issues such as the security panel and sensor failures and difficulties with the cancellation process. While some customers have had a seamless experience, others have expressed dissatisfaction, indicating inconsistency in the product’s performance and support.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cove’s home security offerings have received a mix of opinions from users, reflecting both positive and negative experiences. On the positive side, users appreciate Cove as an affordable, DIY-friendly option with easy installation and responsive equipment that integrates with other systems like Eufy and Alexa. However, there are recurring criticisms about its customer service, equipment reliability issues such as the security panel and sensor failures and difficulties with the cancellation process. While some customers have had a seamless experience, others have expressed dissatisfaction, indicating inconsistency in the product’s performance and support.
The Consumer Sentiment Index from Forbes Home uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
*Percentages may not total 100 as all percentages are rounded to the nearest whole number.
Cost and Contract Terms
🟢 45% Positive; 🟡 8% Neutral; 🔴 47% Negative
Relative to other home security companies, Cove is ranked 6 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 56% Positive; 🟡 2% Neutral; 🔴 42% Negative
Ranked 3 out of 10
Equipment Quality and Features
🟢 25% Positive; 🟡 6% Neutral; 🔴 69% Negative
Ranked 7 out of 10
Installation Process
🟢 79% Positive; 🟡 5% Neutral; 🔴 16% Negative
Ranked 2 out of 10
Monitoring Services
🟢 31% Positive; 🟡 8% Neutral; 🔴 61% Negative
Ranked 8 out of 10
Cost and Contract Terms
🟢 45% Positive; 🟡 8% Neutral; 🔴 47% Negative
Relative to other home security companies, Cove is ranked 6 out of 10 for cost and contract terms.
Customer Support and Response Time
🟢 56% Positive; 🟡 2% Neutral; 🔴 42% Negative
Ranked 3 out of 10
Equipment Quality and Features
🟢 25% Positive; 🟡 6% Neutral; 🔴 69% Negative
Ranked 7 out of 10
Installation Process
🟢 79% Positive; 🟡 5% Neutral; 🔴 16% Negative
Ranked 2 out of 10
Monitoring Services
🟢 31% Positive; 🟡 8% Neutral; 🔴 61% Negative
Ranked 8 out of 10
Cove Home Security provides two primary plans and various equipment options:
Cove’s two plans are:
As far as Cove’s equipment, monitoring, pricing and installation goes, you can expect the following:
Choosing a home security company is a bit different than simply picking an item off a store shelf. Beyond products, the company’s services must also meet the needs of your home and family. Here’s a look at factors to consider and decisions to make when choosing your home security provider.
The most crucial factor when choosing a home security company is that the products and services they offer can protect your home and family in a way that makes you comfortable. After all, the entire reason for home security is peace of mind. Decide first what needs the most protection. Then decide how and how much protection those things need.
It may take some time to make those decisions. While this step is the most important, it may take the longest to define an answer for, and the answers may change several times as you learn about more products and services during your shopping.
There are multiple costs to consider when choosing a home security company. The first concern is the cost of the components, including cameras, lights, sensors, hubs and more. You may have to choose between DIY and professional installation, for which there may be a fee. You may also have a monthly fee for recording videos if you self-monitor or for professional security monitoring of your system.
Home security systems and services come in a wide range of prices. Define your initial purchase and installation budget and include monthly monitoring fees when necessary.
Your home security system can only protect your possessions if someone is paying attention. While in some cases, your budget may determine whether you self-monitor your system or have the company do it for you, choosing one over the other usually depends on your comfort level.
Additionally, take inventory of the items your system is watching over. Ensure the total cost of your security system and monthly payments are justifiable against the value of the possessions it’s protecting.
Security systems are available in a seemingly endless variety of shapes, styles and types. However, you can break all systems down to their basic components in order to start shopping and making informed decisions. Look for systems that have at least some representation of the following items.
While you’re not likely planning on using your home security system only for a short time, you may or may not be comfortable with a long-term contract. Some home security companies offer month-to-month terms. Other companies offer one to three-year contracts and longer. Your comfort level with a longer contract is really the only determining factor. However, having a contract could secure your monthly fee rate for its duration. This means that you can fit it into a long-term budget more easily.
Even with careful consideration and a lot of shopping and information gathering, it’s possible to choose a system that doesn’t end up fitting your needs when you get it home. If you are uncertain about the home security company and system you choose, ensure the company provides a trial period or guarantee that meets your comfort level and that they’ll make the return process easy for you if necessary.
EXPERT TIPS
Aliza Vigderman
Security Expert and Writer, Advisory Board Member
Lowe Saddler
Lead Editor
Kristin Salaky
Lead Editor
A camera is part of a home security system, so they are not mutually exclusive. If you are choosing between just having home security sensors and just having cameras, sensors may be a cheaper option, but the better option for security is cameras with motion detection, as they can actually let you see what’s going on at home.
Security Expert and Writer, Advisory Board Member
Your family’s and home’s unique needs will be the primary factors that determine whether it’s better to have a security system or a camera. If maintaining a budget is one of the most important things to your household, purchasing a single security camera might be the best choice. If, however, you value having an extensive network—complete with sensors, cameras and additional surveilance—a full security system may be the most ideal option.
Lead Editor
The best security measure is one that you’ll use regularly and fits within your budget. Of course a complete security system is likely the most comprehensive and best option for most, but you can also opt for individual components based on your needs. If you want to keep an eye out for stolen packages, a security camera can be a great option. If you want to keep your home secure while you’re on vacation, items like sensors and motion detectors are also great additions.
Lead Editor
Recent reports note that home burglaries and invasions are declining. According to 2022 FBI data, burglaries in the U.S. have decreased by nearly 150% since 2012. That being said, about 270 out of 100,000 people experienced burglaries in 2022, so “it’s important to put up a good defense,” says Aliza Vigderman, home security expert.
To do their due diligence and ensure that their property remains as safe as possible, homeowners can enlist the help of a top home security company. A UNC Charlotte study found that about 60% of would-be home burglars would consider a different property if they noticed a home security system on their preferred target.
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Investing in a home security system is a significant decision that comes with its own set of advantages and drawbacks. Understanding these can help you make a more informed choice about whether a home security system is right for you and your living space.
A home security system offers several key benefits:
However, there are also some considerations to keep in mind:
We found that the cost of a home security system can vary significantly, reflecting a range of services and equipment complexity. From the companies we’ve reviewed, monthly monitoring fees start as low as $4.99 with Eufy’s basic plan and can go up to around $49.88 for professional monitoring from Frontpoint.
Equipment costs also differ: basic packages like SimpliSafe’s Essential Kit start at approximately $279.95, while more elaborate setups like Vivint’s Smart Home package can reach upwards of $1,000 when choosing to pay upfront for the system.
However, some companies, such as Cove, offer flexible payment options to help manage these upfront costs. It’s important to consider that these figures can fluctuate based on current promotions, additional features like camera integration and the extent of smart home integration you desire. Home security system installation costs can vary, but prices can range from $115 to $300 on the low end and from $1,000 to $1,400 on the high end. Rates will typically be determined by the complexity of the system being installed.
The cost of a home security system is influenced by various factors, making it essential to consider these before deciding on a provider:
These factors collectively determine the overall cost and should be carefully weighed to find a system that fits both your security needs and budget.
A typical home security system often includes a variety of essential components. The core element is usually a control panel or a hub, which serves as the system’s nerve center. Standard equipment also includes door and window sensors to detect entries or breaches, and motion detectors for interior spaces.
Additionally, many systems feature indoor/outdoor cameras, alarms or sirens and may offer additional accessories like glass break sensors, smoke detectors and smart home integration devices for enhanced protection.
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Many homeowners aren’t aware of some of the surprising stats regarding home invasions and burglaries. Perhaps the most unexpected fact is that a quarter of burglaries happen in broad daylight rather than in the middle of the night. Other statistics are eye-opening as well:
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To determine the best home security companies ranking, the Forbes Home editorial team analyzed 22 companies and 133 systems across 68 different attributes broken into categories represented in the below pie chart:
You can find out more about how Forbes Home rates home security companies and products on our detailed methodology page.
Typically renters can install home security systems in their homes. This includes the ability to set up security cameras, even in small spaces or shared apartments. However, renters need to consider a few additional factors before installation. The most crucial of these is reviewing their lease agreement to ensure compliance with any property rules or restrictions regarding security system installations. This careful consideration will help avoid any potential conflicts with landlords or property management.
When considering home security systems without a monthly fee, it’s important to focus on those that offer self-monitoring options. Among the companies we discussed, Eufy stands out by allowing homeowners to handle their own monitoring at no monthly cost. Similarly, Ring offers self-monitoring capabilities, providing a budget-friendly solution for those who prefer to manage their security alerts directly from their phones.
These systems often come with user-friendly apps and may include features like real-time notifications, but it’s crucial to remember that the responsibility for responding to any alerts rests entirely with the homeowner. For those seeking a more hands-on approach to home security without the commitment of a monthly fee, these companies provide viable options.
The features you need in a home security system largely depend on your specific circumstances and preferences. If you’re in a larger home, you might require a system with multiple cameras and sensors to cover all entry points and significant areas. For smart home enthusiasts, integration with existing devices like smart lights or thermostats could be a priority.
In contrast, if you’re renting a small apartment, a simpler setup with a basic alarm and a couple of door and window sensors might suffice. Those frequently away from home might benefit from remote monitoring capabilities, while homes in areas prone to environmental hazards could consider systems with smoke, CO detectors and water sensors.
Ultimately, assessing your living situation, security concerns and convenience needs will guide you toward the combination of features that is right for you.
For residents in high-crime areas, a home security system with extensive coverage and enhanced features could be beneficial. Systems equipped with high-resolution cameras, including those with night vision capabilities, can provide clearer surveillance. Features like motion sensors and floodlights may act as deterrents, while door and window sensors and glass break detectors help in promptly detecting break-ins.
Opting for a system with professional monitoring can also be considered, as it offers the potential for quicker emergency response in case of an incident, though this is dependent on individual preferences and circumstances.
Ashlyn has been a dedicated content writer for 6 years, with the last 2 years focused on creating home improvement content for Forbes Home. Specializing in areas such as home improvement, moving services, home warranties and home security. Ashlyn combines her deep knowledge and practical expertise to provide valuable insights and advice. Her dedication to enhancing homeowners' understanding and skills in managing their properties has been the cornerstone of her writing career.
Sami Allen is the managing editor at Forbes Home, with over seven years of experience in the home space and 10 years of editing experience.
Aliza Vigderman is an Advisory Board expert for Forbes Home. As a freelance writer and editor, Aliza has contributed to publications such as AutoInsurance.com, MSN, Security.org, The Huffington Post, SFGate and other online outlets.
