It is a big ask to find home internet coverage that is affordable and reliable with no strings attached. But T-Mobile Home Internet offers all this and more. In areas with T-Mobile’s 5G Home Internet plan, customers can enjoy a locked-in price with no surprises. Usually around $50 per month with AutoPay and other promotions, this plan has no data caps or contracts. This offers maximum flexibility for homeowners and renters. With excellent customer support and a wide range of deals and entertainment perks, particularly for existing T-Mobile customers with phone plans, it’s no surprise that T-Mobile Home Internet ranked high on our list of best internet providers of 2024. In this review, we’ll look at the 5G coverage, including price details, benefits and speeds. Here’s what you can expect if you’re considering purchasing internet service with T-Mobile.
Pros
- No binding contracts
- Unlimited data usage
- Free gateway equipment
Cons
- Uneven availability
- Speed inconsistencies
Table of Contents
- T-Mobile Home Internet at a Glance
- Other Features and Benefits
- T-Mobile Home Internet Plans
- How Much Does T-Mobile Home Internet Cost?
- T-Mobile Home Internet Coverage
- What Speeds Can You Expect With T-Mobile Home Internet?
- T-Mobile Home Internet Contracts, Equipment, Fees and Hardware
- T-Mobile Home Internet Bundles and Deals
- How Does T-Mobile Home Internet Rank on Customer Service?
- Getting Internet: We Put T-Mobile Home Internet to the Test
- What You Can Expect From T-Mobile Home Internet
- What We Like About T-Mobile Home Internet
- What We Didn’t Like About T-Mobile Home Internet
- How T-Mobile Home Internet Stacks Up
- T-Mobile Home Internet vs. Verizon 5G
- T-Mobile Home Internet vs. HughesNet
- T-Mobile Home Internet Reviews and Experience
- Is T-Mobile Home Internet The Right Internet Provider for You?
T-Mobile Home Internet at a Glance
Founded in 1994, T-Mobile is a major wireless carrier that has served Americans for 30 years. The single 5G home internet plan is simple, yet effective. Starting at $50 a month for internet-only plans, there is no binding contract and customers get their set-up gateway equipment shipped to them for free. Once the quick DIY set-up is complete, customers are ready to enjoy a high-speed connection with unlimited data usage. The plan also comes with some perks on entertainment and sales, especially for T-Mobile customers with phone plans.
While T-Mobile is available nationwide, including the District of Columbia, you’ll have to check if the 5G network is available in your area before you can sign up. If it’s not available, you’ll have to find an alternative.
Other Features and Benefits
A plan with T-Mobile Home Internet comes with a few bonus features. Here’s a look at what the company offers.
Worry-Free 15-Day Trial
If you aren’t sure whether to commit to a T-Mobile Home Internet plan, test the service with a 15-day trial. The trial only applies to qualifying new homes. If you cancel during this period, you’ll receive a one-time refund, but you must return the gateway as soon as possible. Otherwise, you can cancel at any time, as the service has no contracts attached.
No Switching Fees
Tied down to your current internet provider because of costly cancellation fees? T-Mobile will pay up to $750 in termination fees via a virtual prepaid card. Within 60 days of T-Mobile activation, you will have to show T-Mobile proof of the early termination fee from the previous provider. This cost coverage makes it easier for customers to switch to T-Mobile, hassle-free.
Entertainment Benefits
For T-Mobile customers with an existing phone plan, bundling home internet may unlock certain streaming service perks. For customers with any voice line with T-Mobile, adding home internet includes six months of Apple TV+ for free, which will automatically renew at the current price when the six months are up. For customers with a qualifying phone plan with Go5G Next, Go5G Plus or the Magenta MAX phone plan, this includes Netflix and Apple TV+.
Included in all phone plans are T-Mobile Tuesdays perks. Every Tuesday on the T Life App, new deals, free items and prizes are announced for customers to participate in. The terms and details of each will vary.
Free Equipment
A T-Mobile Internet plan includes two-day free shipping of the 5G Wi-Fi Gateway, the router and the modem in one. With easy at-home set-up and no technician required, the new internet should be up and running in 15 minutes.
T-Mobile Home Internet Plans
HOME INTERNET UNLIMITED | HOME INTERNET PLUS | |
---|---|---|
Monthly Cost | $50.00* | $70.00* |
Connection | 5G | 5G |
Typical Download Speeds | 72 – 245 Mbps | 72 -245 mbps |
Data Cap | Unlimited | Unlimited |
Contract Term | None | None |
T-Mobile Home Internet has two main plans, simplifying choices for customers. The company’s Home Internet Unlimited plan comes with no term contract and has no data cap, meaning users can surf the internet and stream as much as they want without being charged extra. 5G internet is known to deliver faster speeds. However, availability and reliability largely depend on whether there’s a cellular network near your area.
*The base price for its Home Internet Unlimited plan for new customers without any phone plans with T-Mobile is $50 a month with AutoPay. Without AutoPay, it’s $65 a month.
Its Home Internet Plus plan is ideal for larger families and heavy internet users. The plan includes a High-performance 5G Wi-Fi Gateway and a Wi-Fi Mesh Access Point which expands the reach of the Wi-Fi in your home.
Its Home Internet Plus plan is currently $70 with AutoPay and the above conditions. Without AutoPay, the plan is $75 per month.
The company also has another plan, the Home Internet Backup plan, that is not considered to be a main internet plan, but rather a backup option when your main provider has an outage. It’s priced at $20 per month.
How Much Does T-Mobile Home Internet Cost?
HOME INTERNET UNLIMITED | HOME INTERNET PLUS | |
---|---|---|
Monthly Cost | $50 | $70 |
Promo-Rate | $50 | $70 |
On-Going Rate | $65 a month | $75 per month |
Equipment Fee | Free | Free |
Typical Two-Year cost | $1,200–$1,560 | $1,680 - $1,800 |
A home internet plan with T-Mobile is refreshingly straightforward. With no price hikes, the price you sign onto is the price you pay, even after one year. The base price for new customers for its Home Internet Unlimited plan with no phone lines is $65 a month ongoing with AutoPay, although as of publication, it was offered for just $50 per month. With free shipping and free gateway equipment, customers don’t have to worry about any additional set-up fees.
For current T-Mobile customers, or those looking to also purchase a phone plan, bundling can save you money every month. For T-Mobile customers with any phone line, the Home Internet Unlimited is just $35 a month with AutoPay.
T-Mobile offers a 15-day free trial for home internet. You can test and return the equipment if it doesn’t meet your expectations—all for free. If cancellation fees are holding you back, T-Mobile will pay up to $750 in termination fees via a virtual prepaid card with proof of an early termination fee.
Currently, there is also a limited-time promotion to get $200 back on a virtual prepaid MasterCard when switching to T-Mobile home internet. Qualified users will need to enter the code within 30 days of signing up. Always double-check at the time of signing up to see if there are any promotions that you qualify for.
T-Mobile Home Internet Coverage
T-Mobile Home Internet is available in all 50 states, including the District of Columbia. However, availability varies on a city-by-city basis depending on nearby 5G cellular networks. You may be eligible for service if you live close to a major or mid-sized city. You can check for local availability by entering your address on the company’s website.
What Speeds Can You Expect With T-Mobile Home Internet?
Internet speeds for T-Mobile Home Internet typically fall between 72 and 245 Mbps and can reach speeds of 382 Mbps for downloads on devices. However, customers may see faster or slower speeds depending on various factors, including demand.
While the Home Internet Plus plan can provide extra support, Iif you are looking for higher speeds from 500 to 2,000 Mbps, T-Mobile does offer different fiber-optic internet plans at rates starting at $55 a month. These plans—different from T-Mobile Home Internet—have no annual contract and come with the router included. Plans and prices vary by location.
T-Mobile Home Internet Contracts, Equipment, Fees and Hardware
There’s not much to review when it comes to the fine print with T-Mobile Home Internet. There are no contract requirements, you are not contractually bound to T-Mobile Home Internet for the long term and you can cancel at any time.
You pay $50 to $75 per month, with one exception: a $35 device connection charge when you sign up. This one-time $35 device connection fee applies to all customers, even when you bundle.
Otherwise, you’re guaranteed a price-locked monthly fee at the time you sign up. So, if T-Mobile changes its monthly prices, it will only apply to new customers. Set up is free too, as the company ships the equipment to you at no cost. You just need to plug it in. There is no need to hire a technician.
T-Mobile Home Internet Bundles and Deals
If customers bundle their phone plans with home internet, they will pay a lower monthly rate. For those with any phone line plan, the home internet monthly rate is $35 to $50 per month as of writing.
How Does T-Mobile Home Internet Rank on Customer Service?
T-Mobile prides itself on prioritizing customer service. While customer service experiences with T-Mobile Home Internet depend highly on the agent who answers your call, T-Mobile has excellent customer support options. T-Mobile has customer service phone lines you can call, online resources and blog posts, as well as a community forum to ask questions.
Getting Internet: We Put T-Mobile Home Internet to the Test
T-Mobile’s Home Internet website is straightforward to sign up for. However, before making any commitments, you’ll first need to check to see if the 5G network is available in your area. When you go on the website, look at the “Plans” tab to see your three options:
Click on “Check Availability” for whichever price plan you’re eligible for or want to purchase. We selected the Home Internet Unlimited plan to check for availability. Once you select a plan, it will take you to a page to input your address.
When you input your address, you’ll either get a result saying whether you have coverage or not. If you don’t have coverage, you’ll get a page where you can see updated pricing and confirm which plan you’d like:
You can input your information to join the waitlist in case T-Mobile expands 5G to your region. You can also see if T-Mobile Internet Lite is available.
If you already have one of T-Mobile’s phone plans or have an existing account, you can follow the “Current T-Mobile Customer” button to proceed to checkout. If not, you can “Continue as guest” and it will ask you for more contact and payment information.
Overall, it’s relatively simple to sign up for T-Mobile Home Internet, as long as it’s available near you. Throughout the sign-up process, there are chat boxes for customer support and also phone lines available to call in case you need assistance. Signing up online is not the only way to purchase T-Mobile’s home internet plan. You can also find an in-store location to purchase a plan and pick up the gateway equipment, however, the company often provides online discounts.
What You Can Expect From T-Mobile Home Internet
T-Mobile Home Internet’s plan is simple–in a good way. When customers sign up, depending on which price they are eligible for, all they pay is a $35 device connection charge and a fixed monthly rate. There are no installation fees. T-Mobile will send you the equipment to plug in yourself for free. There are no usage plan limits and no hidden fees, so customers can feel confident about how much they’re paying each month for internet with T-Mobile.
What We Like About T-Mobile Home Internet
T-Mobile Home Internet offers a lot of value. It’s an affordable, straightforward and effective internet plan with no contract required, no data caps and price locks. The free equipment is easy to set up and you’ll have a high-speed connection when it’s up and running. With great bundling deals and entertainment perks, we appreciate all that T-Mobile Home Internet has to offer.
What We Didn’t Like About T-Mobile Home Internet
There are some common critiques for T-Mobile, though. The connection quality and speed for T-Mobile’s 5G home internet plan will depend greatly on location.
Also, though T-Mobile offers unlimited data with no caps, new customers who exceed 1.2 TB in a month might notice their internet slowing down, as per T-Mobile’s recent terms and conditions update in January 2024. However, this throttling won’t affect long-time customers who exceed 1.2 TB, and most customers won’t exceed this high data allotment each month.
How T-Mobile Home Internet Stacks Up
T-Mobile Home Internet vs. Verizon 5G
T-Mobile Home Internet and Verizon 5G are both household names for phone and data service. While both Verizon and T-Mobile rely on their 5G cellular networks to service customers, internet speed will depend greatly on where you live. These companies are relatively comparable. Neither require annual contracts nor have data caps leading to additional fees. Overall, T-Mobile has more affordable prices and is available in three more states than Verizon 5G: Alaska, New Hampshire and Vermont. However, availability tends to be limited to major cities.
Learn more: Verizon 5G review
T-Mobile Home Internet vs. HughesNet
HughesNet is great for customers who live in rural areas. However, HughesNet tends to have slower download speeds than T-Mobile Home Internet. HughesNet is widely available across all 50 states and D.C.—including Puerto Rico and the Virgin Islands— and plan pricing depends greatly on where you’re located, as opposed to T-Mobile’s more standardized pricing. HughesNet also has data caps and requires a two-year contract, making T-Mobile Home Internet the more flexible option.
Learn more: HughesNet review
T-Mobile Home Internet Reviews and Experience
Overall, customer reviews and experiences with T-Mobile tend to be positive. The main points of contention for customers are speed and connectivity issues. Positive reviews show that some customers are extremely satisfied with the price and the 5G network internet speed. Negative reviews show that others are frustrated that the internet is slow more often than it is fast, even when they were told they would have a good connection in their area.
Ultimately, most reviews show that if you live in the right area to connect to T-Mobile Home Internet’s 5G network, it works great. Otherwise, it can be slow.
Is T-Mobile Home Internet The Right Internet Provider for You?
T-Mobile Home Internet offers high-speed 5G internet at extremely competitive rates across the country. With no data caps or contracts required, T-Mobile is great for those looking for flexibility and affordability with their home internet.
However, customer reviews highlight how the quality of the connection can vary greatly depending on where you live. Which internet service provider is right for you will depend on what you need from your home internet. Ultimately, T-Mobile’s 5G internet plan is great for those seeking flexible, affordable and high-speed internet—if you can access the company’s cellular network in your area.
Frequently Asked Questions (FAQs)
How do I get T-Mobile Home Internet service?
To get T-Mobile Home Internet you first need to check if it’s available in your area by inputting your address on its website. If not, the site will offer you an alternative, including joining the waitlist in case they expand 5G to your region. If T-Mobile internet service is available in your neighborhood, you can call a customer service agent from its website or visit an in-store location.
How do I cancel T-Mobile Home Internet service?
You can cancel your T-Mobile Home Internet service over the phone with a customer service agent or visit an in-store location. It can’t be done over the internet or on the app. There are no cancellation fees. Simply pay the remaining month’s bill and return the gateway equipment.
Can I install T-Mobile Home Internet by myself?
T-Mobile Home Internet is designed to be an easy, DIY setup. There is no professional technician who needs to come in, though there is a wealth of resources on the T-Mobile website in case you run into difficulties.
How do you tell if T-Mobile Home Internet is throttling?
Internet throttling is when a provider intentionally slows down internet connection. If you notice inconsistent speeds, consistently slow speeds or slow speeds only for specific activities like video streaming, these are signs that your internet provider may be throttling your connection. T-Mobile says it will not prioritize your connection if the local 5G network is congested or you’re a new customer as of January 18, 2024, and you exceed 1.2 TB of data usage for the month.
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