To determine the best car shipping company, the Forbes Home Improvement editorial team analyzed 16 major companies, with each product’s star rating determined by evaluating a variety of metrics, including:
Customer Experience (19%)
BBB grade, accreditation and ratio of reviews to complaints, in addition to Consumer Affairs rating, Facebook rating, Google Maps rating and Trustpilot rating were examined for each classic car shipping company we reviewed.
Support (15%)
Available customer support options, such as live chat (pre-sale), phone service, FAQ page, knowledge base and help, community forum and blogs were listed and independently evaluated for each company in our review.
Pricing and Insurance (25%)
Price quotes for classic cars were evaluated in addition to offerings like online quotes, binding quotes, deposit requirements, option to prepay, option to pay in cash, price matching, military discounts, free cancelation, service guarantee and insurance options make up almost half of each company’s overall score.
Services Offered (23%)
Classic car transportation options (including open, enclosed, door-to-door and terminal-to-terminal), option for international shipping and other offerings like muli-car transport, oversized hauling, GPS tracking and rental car inclusion were considered for 20% of the overall ranking.
Availability (15%)
The number of states covered by each company, including D.C. and PR made up 15% of its overall ranking.
Expert Score (3%)
Our editorial team was tasked with providing an additional expert score to each classic car shipping company based on additional or unusual services that set the company apart from others. Website navigation, service extras, upfront pricing, moving information or assistance available and others were included in the expert score.