TERMINIX Review 2024

Our Verdict

Realizing you have a pest control problem is the first step, but after that, you’ve got to actually figure out who to call. When you’re reviewing pest control companies in your area, one you’ll almost certainly stumble across is TERMINIX.

Pros

• Free pest inspections
• Provides the Nix Pest Guarantee for coverage between treatments
• Additional proactive pest control services available

Cons

• Mixed customer reviews
• Online scheduling can be tricky
• Wildlife control is limited

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4.1

Our star ratings are based on a range of criteria and are determined solely by our editorial team.

BBB Rating

A

States Serviced

45

Effectiveness Guarantee

Yes

TERMINIX at a Glance

TERMINIX was founded in 1927 by E.L. Bruce, owner of a hardwood flooring company in Memphis. At the time, Bruce was looking for a solution to protect his wood floors from damage by termites.

Along with his senior chemist Frank Lyons, they developed the first termiticide. 

By 1955, TERMINIX offered termite protection contracts with annual inspections and guarantees. Over the following decades, TERMINIX continued its expansion and growth, bringing in franchisees and extending its services to residential and commercial pest control services.

Today, TERMINIX services over 2.9 million customers and has expanded to over 380 locations worldwide. 

TERMINIX offers multiple service plans, which vary based on region. The most popular service, the general Pest Control Plan, treats 13 common household pets and includes quarterly services. TERMINIX prices range from $550 to $700 per year for a 2,000-square-foot home. Other services start at around $80 per month. Because of its comprehensive services, effectiveness guarantee and time in the industry, TERMINIX made Forbes Advisor’s list of best pest control companies.

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1

Terminix

BBB Rating

A

States Serviced

45

Effectiveness Guarantee

Yes

1

Terminix

888-384-1591

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Features and Benefits

TERMINIX is a pest control service that is available in 45 states in the United States. It offers 24/7 customer service, as well as free pest inspections, and a guarantee on pest control services.

Free Inspections

While some pest control companies charge for inspections, with TERMINIX, the initial inspection is always free. Follow-up inspection prices depend on the size of the house and whether or not you have a subscription to a quarterly plan, in which case an inspection is included.

Service Guarantees

Most TERMINIX plans include a 100% Satisfaction Guarantee. Under the Nix Pest Guarantee, TERMINIX will do whatever it takes to guarantee your pest problem has been resolved. If any pests come back between treatments, they’ll come back at no additional cost.

24/7 Callout for Emergencies

Overall, TERMINIX does its best to respond to customers’ calls within two hours of the initial contact 24/7. They also provide on-our-way text messages and work around your schedule to guarantee flexibility. 

Location-Based Pest Control

Thanks to its region-based locations, TERMINIX employs experts trained in local pest populations to identify infestations and recognize potential issues based on seasonality.

What Pests Are Treated by TERMINIX

TERMINIX treats a wide range of insect pests, rodents and wildlife problems.

Other Pests

TERMINIX also treats common household pests and occasional intruders, including:

• Ants 
• Bed Bugs
• Cockroaches
• Centipedes
• Crickets
• Earwigs 
• Mice
• Millipedes
• Mosquitoes
• Moths
• Rats
• Scorpions
• Silverfish 
• Spiders
• Termites
• Ticks
• Wildlife
• Wasps

TERMINIX Plans and Services

TERMINIX offers several different plans, from single treatments to reoccuring treatments for specific pests, as well as bundle services. All pricing is based on geographic location, as well as how difficult the problem is to treat.

Pest Control Plan

TERMINIX offers a comprehensive pest control plan that covers pests like cockroaches, mice, rats, silverfish, house ants, clothes moths, spiders, scorpions, centipedes, millipedes, earwigs, house crickets and paper wasps. 

It’s available as a one-time treatment with a 30-day guarantee, or as a recurring quarterly service that guarantees protection for as long as you have the plan in effect.

Bed Bug Control Service 

TERMINIX uses a wide range of techniques and tools to treat bed bugs, depending on the severity of the infestation and the circumstances of their locations. Pricing is based on findings at the time of a client’s free inspection, and carries a six-month guarantee.

Mosquito Control Service

Mosquito Control is offered as an on-going service throughout your local mosquito season, or as a one-time treatment. Pre-season services are available before the start of mosquito season to help reduce mosquito populations before they emerge in the spring.

Rodent Control Service

Rodent Control is a service specialized to your specific needs, since homes can have a lot of different reasons that rodents are drawn to them. Not only are rodents removed by TERMINIX, but your home can be rodent-proofed to reduce the likelihood of that type of rodent returning.

Tick Control Service

Tick Control service is offered as both an ongoing monthly service and a one-time treatment. The ongoing service is provided monthly throughout the local tick season, and targets all tick species in the United States.

Termite Control Service

Termite Control is treatment for an active termite infestation, but includes an annual termite inspection and the OnGuard Termite Protection System. There are three tiers, Basic, Advanced, and Premium, but prices are not available online. TERMINIX in California, Florida and Hawaii also offers drywood termite treatment.

Wildlife Control Service

TERMINIX can control a wide range of wildlife problems, but will have to see your issue before being able to give you an estimate for treatment and exclusion. Like with rodent control, TERMINIX not only removes the pest, but works to ensure that the same type of animal won’t return by sealing entry points and correcting other issues.

Attic Insulation Service

Often, pests enter homes through openings in the attic space, or damage attic insulation once inside. Attic Insulation Service by TERMINIX helps seal attic spaces against pests, can restore damaged insulation and add more insulation to make your home more comfortable year-round.

Crawl Space Services

Another popular entry point for pests is the crawlspace of your home. It can be a pretty moist place, where pests and fungus can thrive. TERMINIX offers a range of crawl space services, including vapor barriers, encapsulation and floor supports to help correct damage caused by pest insects or mold problems.

Gutter Protection

Your gutters can be a nesting ground for pests like mosquitoes, but custom gutter services from TERMINIX can eliminate these breeding grounds and make it harder for mosquitoes to complete their life cycles. 

TERMINIX Pricing

TERMINIX pricing is based on your location, but you can price many services using the company’s website. Other pest control services are highly customized, and will require a visit by a TERMINIX professional before they can offer an accurate quote. You can also bundle services, like termite treatment and general pest control, to save money.

Where Does TERMINIX Service

TERMINIX services 45 states in the United States, excluding Alaska, North Dakota, South Dakota, Montana and Vermont.

What You Can Expect From TERMINIX

TERMINIX offers a wide range of pest control services, from a one-time treatment to ongoing maintenance. They also provide services that can proactively prevent future infestations.

How TERMINIX Stacks Up

Company	companylogo	BBB Rating	States Serviced	Free Inspection	Learn More CTA text	Learn more CTA below text	Learn More
TERMINIX		A	45	Yes	Get Free Estimates	From Participating Partners
ORKIN		A+	47	No	Get Free Estimates	From Participating Partners
Mosquito Shield		A+	27	No	Get Free Estimates	From Participating Partners

Is TERMINIX Right for You?

TERMINIX is a full-service pest control company that offers both one-time pest control services and ongoing service contracts. They also provide free inspections, to help you better understand what kinds of pests you have and what’s causing the pest problem. 

If you want a pest control company that will provide ongoing service, as well as helping to prevent future problems, they could be the right match for you. 

They are likely going to be more expensive than smaller companies that simply treat pest problems, however, because their goal is to not have to come back, so some proactive services will be recommended.

TERMINIX SUMMARY
Company Name	TERMINIX
Year Founded	1927
CEO	Brad Paulsen
Headquarters Address	860 Ridge Lake Boulevard Suite 101 Memphis, TN 38120
Availability	Telephone, live chat, website
Pests Covered	Termites, bed bugs, ants, rodents, mosquitoes, moths, mice, spiders, scorpions, silverfish, centipedes, earwigs, millipedes, crickets, paper wasps
BBB Rating	A

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Methodology

To determine the best residential pest control companies ranking, the Forbes Home Improvement editorial team analyzed 16 different companies, with each company’s star rating determined by evaluating a variety of metrics, including:

BBB Grade (20%)

The grade given to a company by the Better Business Bureau reflects how well the company responds to customer complaints. We think it’s important that any company we recommend will treat our readers well.

Range of Insects Treated (20%) 

Although it’s not a requirement that a pest control company treat a wide range of pests, it’s far more helpful for the random home or business owner if they do. This way they can use one pest control company for all their pest issues.

States Serviced (15%) 

Because we’re a national publication, we prefer to recommend companies that are active in many, if not most, states in the United States. This is most helpful for our readers.

Effectiveness Guarantee (15%) 

Pest control is a difficult business, and often requires multiple treatments for full effect, but a company should still back the work that they do. We want our readers to be happy with their pest control services.

BBB Accreditation (10%)

A BBB accredited company has been determined by the BBB to meet customer care standards. However, this is a paid review process, and not all companies will be willing to apply for the accreditation, even if they’re very good companies.

Bacterial/Viral Disinfection (10%)

Having the tools and training to disinfect a property after treating for certain pests that can leave pathogens behind is important for a pest company, but it’s not an absolute deal breaker. Many pests don’t necessarily require this service, and it is sometimes offered simply for peace of mind.

Free Inspection (5%)

Although free inspections are great bonuses for customers, not every pest control company will have the manpower or financial ability to perform free inspections. It’s understandable that they may require some amount of compensation for a thorough and time-consuming inspection.

Online Quote Available (5%)  

Just like with free inspections, online quotes are in the “great to have” category. Online quotes speed up the decision process for pest control customers, but many pest situations are very specific and need custom treatment that can’t be quoted with an online form.