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Nest learning e says no power to Y yet it’s connected

WendyM
Community Member

Message says no power to Y yet it’s connected.  Battery is over 3.9 so it doesn’t seem to be battery.  
do I even need the Y wire in the winter if I’m not using AC?

not sure what else to do to get the heat on.  
Help….please. It’s 17 degrees outside.  Brrrrr.

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