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Forum Posts
Nest x Yale Lock: The Nest app is unable to create a master passcode when paired
I have contacted Google, but they couldn’t fix it. They only provided a workaround, so I’m sharing my experience here. Please chime in if you manage to figure it out!I downloaded the Nest app for the first time to use Nest Connect and the lock. Howev...
Upgraded to GFiber 6E internet; Nest Connect will not connect; Yale/Nest locks won't connect
We upgraded our GFiber fiber jack and route to 6E over the weekend. All other devices connected fine, with the exception of my Nest Connect, which needs to be connected in order for my Yale x Nest locks to function. I have spent hours with Nest suppo...
Yale lock key offline after battery changes
After changing the batteries the lock is still off line. What should I do if I am away
Is it possible to add a guest (Home Entry Only) code for Yale x Nest lock?
Default behavior: I start Nest app; click gear wheel, go to [Family & Guests]. Click the [(+) Add a guest] button and enter a name for the guest, then click [Continue].I see "Something went wrong. Please try that again."And, sadly, trying again gives...
Avoid the Nest Yale Lock
This product is terrible. The doorlock disconnected from the Internet out of nowhere. The Internet is fine. Support team just recommended that we did a hard reset. That is unnecessarily long for an issue with the product. Save yourself a headache and...
link other brand door lock，unlock whithout PIN code
I have a smart lock from another brand, and it is linked to the Google Home app. Can I unlock my door without using the PIN code?When I authenticate other accounts, the following prompt appears:Set Pin CodeWhen you ask Google Home to unlock yourdevic...
Yale says door is blocked
When locking from the outside the Yale will physically locked but it will says that the lock is blocked and cannot lock. When locking from the inside the Yale app shows that the door is not locked and if use the app you’ll hear the locking mechanism ...
Resolved! My Nest app won't accept my 6 digit code
Hi! I bought a second hand Yale Nest X lock and it doesn't have the QR code, but it does have the code, but when I enter it in the Nest app it doesn't accept it. Can anyone help me?
Door lock won't fully retract 100%
My Nest Yale lock bolt suddenly won't retract 100% all the time. It happens with the door physically open too so it's not catching on the door frame. I'll enter my code with the door locked and then the deadbolt will retract but about 1/8th inch is s...
yale lock randomly locks and unlocks continuously
my yale lock started locking and unlocking continuously at 1 am and did it for 352 times. i am observing this activity remotely.how is this action stopped
