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Overview of internet satisfaction and availability in Indiana

Indiana has very good internet coverage. Major cities like Fort Wayne and Evansville have multiple fiber options, such as AT&T, EarthLink, and EIN, which all offer multigigabit connections for those who need the fastest internet around. Smaller rural areas often lack fiber-to-the-home, but many of these areas have access to gigabit speeds through cable providers like Xfinity.

Indiana residents also have access to wireless home internet providers like T-Mobile, which offers services statewide.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Indiana.

That ranks Indiana 16th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Indiana

 3.8/5 average customer satisfaction rating
 16th national ranking for customer satisfaction

$70.39 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
6,785,528 people

2.56 average people per household

$59,459 average income per household

41 average age per household

58% of population employed

88

2% higher than national average

Ranked 26th nationally

90

31% higher than national average

Ranked 15th nationally

99%

13% higher than national average

Ranked 35th nationally

81%

3% higher than national average

Ranked 25th nationally

Average download speed
131.7 Mbps

4.14% lower than national average
Ranks 25th nationally

Average upload speed
61.4 Mbps

5.14% higher than national average
Ranks 18th nationally
Compare your speed to the Indiana average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Indiana

Provider Avg download speed Avg upload speed Availability Order online
Pulaski Electric System 322.83 Mbps 138.09 Mbps 67.76% View Plans for Pulaski Electric System
Surf Internet 266.2 Mbps 203.13 Mbps 88.26% View Plans for Surf Internet
Xtream Powered by Mediacom 249.22 Mbps 35.01 Mbps 91.72% View Plans for Mediacom
Wintek 244.33 Mbps 197.43 Mbps 84.1% View Plans for Wintek
XFINITY 241.81 Mbps 28.55 Mbps 95.78% View Plans for Xfinity
99% of people in Indiana have access to 100Mbps or faster broadband, ranking 32nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 182.97 Mbps 97.47% 97.22% See all providers for Satellite
LTE Home 150 Mbps 0.17% 98% See all providers for LTE Home
Fixed Wireless 84.12 Mbps 82.97% 81.13% See all providers for Fixed Wireless
Fiber 2346.44 Mbps 89.71% 59.38% See all providers for Fiber
DSL 94.74 Mbps 61.12% 73.2% See all providers for DSL
Cable 1656.01 Mbps 92.54% 80.84% See all providers for Cable
5G Home 242.11 Mbps 94.6% 53.33% See all providers for 5G Home

Best cities for internet in Indiana

Cities in Indiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Crown Point 279.52 Mbps 63.96 Mbps 41% XFINITY
Brownsburg 271 Mbps 101.96 Mbps 57% XFINITY
La Porte 265.03 Mbps 109.27 Mbps 54% Surf Internet
Munster 264.33 Mbps 71.57 Mbps 53% XFINITY
Mishawaka 262.09 Mbps 87.01 Mbps 61% XFINITY
Portage 260.3 Mbps 86.21 Mbps 65% Surf Internet
Merrillville 256.73 Mbps 46.32 Mbps 45% XFINITY
Hammond 255.91 Mbps 58.15 Mbps 60% XFINITY

Crown Point is the best city in Indiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Brownsburg and La Porte also earn top rankings, according to our data.

The most connected cities in Indiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Indianapolis 882,006 100% 100% 100%
Zionsville 30,832 100% 100% 100%
Carmel 99,453 100% 100% 100%
Westfield 48,262 100% 100% 100%
Brownsburg 29,379 100% 100% 100%
Fishers 99,041 100% 100% 100%
Anderson 55,011 100% 100% 100%
Avon 21,783 100% 100% 100%

Indianapolis is the most internet-connected city in Indiana. Indianapolis makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Indianapolis's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Zionsville and Carmel also make it to the top of our list.

Top cities in Indiana

Indianapolis

Population: 882,006

Median income: $56,563

204.02 Mbps
avg. download speed

76.3 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Fort Wayne

Population: 264,514

Median income: $54,823

218.63 Mbps
avg. download speed

100.05 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Frontier

Evansville

Population: 116,906

Median income: $53,750

216.07 Mbps
avg. download speed

82.95 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Indiana FAQs

Which is the best internet provider in Indiana?

What options are available in rural Indiana?

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