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Other useful links

Other useful links and resources

Hotline.ie specifically combats illegal content online, however we know that people often experience a number of other issues and difficulties online that we unfortunately cannot help with.

If you are not looking to report: (i) online child sexual abuse material; (ii) online child sexual exploitation; (iii) intimate images shared online without the person’s consent; (iv) racism and xenophobia; or (v) financial scams purporting to be Irish financial services or have Irish contact details or appear to have originated from Ireland,

below you can find a non-exhaustive list of other useful resources to help you in your search for more information.

The list includes both national and international resources and organisations across a wide range of aspects.

Please note Hotline.ie does not necessarily endorse the organisations listed below.

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Children's charities in Ireland

  • Accompaniment Support Services for Children (A.S.S.C.) provide specialised accompaniment, advocacy and support services for all young people and their families at different stages through the justice system.
  • Barnardos Ireland provides support for children, young people and families in need. Barnardos’ support services include a bereavement counselling service, an adoption advice service, and the Beacon Guardian ad Litem service.
  • Children at Risk in Ireland (CARI) provides specialist clinical services to children affected by child sexual abuse.
  • Children’s Rights Alliance provides legal information helpline and advice clinics to children, young people and their families or people who work with them to access legal information.
  • ChildVision is Ireland’s only dedicated centre for children with sight loss, providing clinical services, reading services, education services. It also provides support for families and professionals needing expert help in the area of visual impairment or visual impairment and/or additional disabilities.
  • CyberSafeKids Irish charity which works to empower children, parents and teachers to navigate the online world in a safe and responsible manner.
  • Irish Society for the Prevention of Cruelty to Children (ISPCC) provides a range of services to support and empower children and young people in Ireland. ISPCC provides a 24/7 active listening service across phone, text and online for any child or young person Childline and Teenline.

Cyberbullying

Drug and alcohol abuse

  • Drug and alcohol information and support from Drugs.ie managed by the HSE National Social Inclusion Office.
  • HSE drug and alcohol Helpline
  • National directory of drugs and alcohol support services.
  • Al-Anon Ireland support group for people affected by someone else’s drinking.
  • Alcoholics Anonymous Ireland (AA) is a Twelve Step Fellowship dedicated to helping anyone suffering because of drinking, through mutual support. The AA aim is to help its members achieve and maintain sobriety (there are no membership fees).
  • Tusla, Child and Family Agency, Coping with a parent’s problem drug or alcohol use Booklet for parents of children between 6 and 12.
  • Tusla, Child and Family Agency, Coping with a parent’s problem drug or alcohol use Booklet for children aged 6 to 12.

Eating disorders

Intellectual property and copyright

  • Intellectual Property Office of Ireland is the official Irish government body responsible for intellectual property (IP) rights including patents, designs, trademarks and copyright.
  • Help and guidance, here you can find a series of links to helpful resources provided by the Irish Intellectual Property Office of Ireland;
  • Intellectual property infringement and enforcement agencies in Ireland here.
  • Information on Copyright provided by the Department of Enterprise, Trade and Employment;
  • World Intellectual Property Organisation (WIPO)

Legal advice

  • Citizens Information is a statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. It provides easily accessible advice which may affect individuals across Ireland.
  • Children’s Rights Alliance provides legal information helpline and advice clinics to children, young people and their families or people who work with them to access legal information.
  • Free Legal Advice Clinic (FLAC) is an independent human rights organisation which aims to provide equal access to justice for all individuals. They provide contact details to volunteer lawyers who can provide free, confidential, basic legal advice to people across Ireland.
  • Legal Aid Board provides professional civic legal aid, advice, and family mediation services for people across Ireland.
  • Men’s Aid Ireland provides legal help to men experiencing domestic violence.
  • Victim’s Charter: the purpose of the Victims Charter is to help a person find the support they need when they become a victim of crime. The Charter also describes the Criminal Justice System.
  • Women’s Aid provides advocacy and support to the particular needs of women seeking legal redress.

LGBTI+

  • BeLonG To Youth Services is a national organisation supporting lesbian, gay, bisexual, transgender, and intersex (LGBTI+) young people in Ireland. It offers specialised LGBTI+ youth services with focus on mental and sexual health, alongside drug and alcohol support. They also provide support groups for parents.
  • LGBT Ireland provides helpline support, educational resources, training and advocacy which aims to improve the lives of LGBT+ people across Ireland. Additionally, they provide links to services which can be accessed by locality.
  • Outhouse is a community and resource centre for LGBT people, their families, and friends.
  • Transgender Equality Network Ireland works to advance the rights and equality, and improve the lives of trans people and their families.

Mental health and well-being

  • General Irish resources:

    Other international resources:

    Please find below a range of services and organisations who operate in Ireland and who are there to offer support:

    • Aware provides free mental health support seven days a week. Freephone: 1800 80 48 48 or email: supportmail@aware.ie.
    • Grow helps people who are suffering or have suffered from mental health problems through the provision of helpline and support groups around the country. Freephone: 1890 474474 and online support group: https://grow.ie/how-do-i-join/
    • Irish Advocacy network are an independent mental health organisation that provides peer advocacy, support, and information to people with mental health difficulties, especially to those who struggle to speak about their difficulties.
    • Irish Council for Psychotherapy provides a link between those seeking psychotherapy services and expert services. The Council represents over eleven organisations and 1,500 psychotherapists across the country.
    • Jigsaw is a non-profit organisation that supports mental health in young people across Ireland through research, advocacy work, and service development.
    • My mind provides services for people seeking positive mental health wellbeing.
    • Pieta House provides free professional one-to-one therapeutic service to people who are in suicidal distress, those who engage in self-harm, and those bereaved by suicide. Freephone: 1800 247 247 or email: mary@pieta.ie.
    • Samaritans Ireland provides a non-judgemental listening service – or email. Free call Samaritans 116123 or text YMH to 50808 or email: jo@samaritans.ie.
    • Shine Ireland support service provisioned for people affected by mental ill health.
    • SpunOut an Irish youth information hub created specifically for young people. It provides articles, advice, and information focussing on the importance of holistic wellbeing and how good health can be maintained both physically and mentally.

Missing children / persons

  • Garda National Protective Services Bureau – Missing Persons Unit information
  • Citizen Information website contains information on how to report a missing person; what to expect from An Garda Síochána; Child Rescue Ireland Alert (CRI Alert); here.
  • National Missing Children’s Hotline run by ISPCC provides emotional support and advice to young people and adults alike in relation to missing children. Freephone 116 000 available 24 hours a day, every day. The service takes calls from the general public, family members of a missing child and children who are missing.

    For more information on missing children’s hotline frequently asked questions; information and advice; information regarding children who have recently been reported as missing click here.
  • National Missing Persons Helpline provides information on what to do when someone goes missing, resources, support and advice. Helpline Freephone number: 1800 442 552

    The National Missing Persons Helpline also provides a confidential 24/7 service called Message Home. If you are in crisis, unsure of what to do next and would like the Helpline to pass a message to a family member or friend, to get in touch call the freephone number 1800 911 999. The Helpline will then act as an intermediary and pass the message along to the intended recipient.
  • International Centre for Missing and Exploited Children – Global Missing Children Network – click here to visit the website for Ireland.
  • Missing Children Europe is the European Federation for Missing and Sexually Exploited Children connecting 31 support organisations in 26 countries across Europe. These organisations share publicity appeals, link up parents with law enforcement in investigations, enable support across borders, raise awareness and organise prevention programmes. Missing Children Europe supports these organisations with cross-border cases but does not handle local cases of child disappearance.

Spam, scams, online fraud

International resource:

  • Spamhaus – the Spamhaus Project is an international non-profit organization that tracks spam and related cyber threats such as phishing, malware and botnets. It provides real-time threat intelligence to internet networks, corporations and security vendors, and works with law enforcement to identify and pursue spam and malware sources worldwide.

Victim support

  • Victim’s Charter: the purpose of the Victims Charter is to help a person find the support they need when they become a victim of crime. The Charter also describes the Criminal Justice System.
  • An Garda Síochána Ireland’s national police and security service. Click here to learn how to report sexual crime or here to access reporting a crime FAQs.
  • Accompaniment Support Services for Children (A.S.S.C) provide specialised accompaniment, advocacy and support services for all young people and their families at different stages through the justice system.
  • Activelink is an organisation working with non-profit organisations. It provides an overview of a number of services across Ireland that victims of sexual violence can access should they wish to obtain support or treatment.
  • CARI – Children at Risk in Ireland, an Irish charity providing clinical services to child victims of sexual abuse.
  • Children’s Rights Alliance provides legal information helpline and advice clinics to children, young people and their families or people who work with them to access legal information.
  • Commission for the Support of Victims of Crime is an independent body which operates under the aegis of the Department of Justice. It provides an overview of services available throughout Ireland in addition to emergency contact information for various agencies.
  • Crime Victims Helpline, national support service for victims of crime in Ireland – freephone 116 006.
  • Dublin Rape Crisis Centre offers a wide range of services for those who have been affected by sexual assault, harassment, and abuse; they also offer a national 24-hour helpline – freephone: 1800778888.
  • Men’s Aid Ireland, national service supporting men and their families experiencing domestic abuse. It also provides a national confidential Helpline which can be contacted by phone – freephone: 01 554 3811 – or email hello@mensaid.ie.
  • One in Four is an Irish charity supporting adult survivors of childhood sexual abuse. They provide programmes to help adults who have experienced childhood sexual abuse, and work with all aspects of sexual violence in an effort to break the cycle of abuse. One in Four also runs prevention initiatives such as the Phoenix Programme.
  • Rape Crisis Network Ireland is a specialist resource centre offering a wide range of supports, information and counselling, and the representative body for Rape Crisis Centres.
    Crisis Help: http://www.rapecrisishelp.ie/ offers information about the professional support and the choices available to survivors of sexual violence. You may also want to call, email or drop in to a Local Service for information and support, or call the 24 Hour Helpline on 1800778888.
  • Safe Ireland is the national social change agency working to end domestic abuse and coercive control in Ireland. It collaborates with over 38 specialist frontline domestic violence services throughout Ireland. Safe Ireland provides safety information together with information on where to find help and type of supports available, and information for male victims.
  • Tusla is the Child and Family Agency comprising HSE Children and Family Services, the Family Support Agency and the National Educational Welfare Board as well as incorporating some psychological services and a range of services responding to domestic, sexual and gender-based violence. It also provides information and services for children who have been victims of sexual abuse, in addition neglectful, emotional, and physical abuse. Furthermore, Tusla provide directions for how to make a report, should you believe a child you know has been subjected to abuse.
  • Victim Support at Court (VSAC) is the only voluntary service in Ireland dedicated solely to court accompaniment for victims of crime, their families and witnesses. VSAC’s services are free and available to anyone who has been a victim of crime. The organisation works closely with other organisations in the criminal justice sector, in particular An Garda Síochána and the Courts Service of Ireland to provide the best service possible and/or a witness in criminal proceedings.
  • Women’s Aid works to make women and children safe from domestic violence, offers support to women affected by abuse, and advocates for justice and social change. The organisation operates a national freephone confidential helpline service 1800 341 900 24 hours a day, seven days a week. The Women’s Aid Helpline has specialised trained staff, fully accredited by The Helplines Association and with a Telephone Interpretation Service facility covering 170 languages for callers needing interpreting services.

    Women’s Aid also offers a Court Accompaniment Service, and operates the Dolphin House Support and Referral Service, in partnership with the Dublin 12 Domestic Violence Service and Inchicore Outreach Centre in the Dublin District Family Law Court in Dolphin House.

    Women’s Aid also refers women to local domestic violence refuges and support services around Ireland.