Two case managers are at odds over a complex client case. How can you help them find common ground?
When two case managers disagree over a client's complex needs, it's crucial to foster collaboration and understanding. Here's how to help them find common ground:
- Facilitate open communication: Encourage a meeting where each manager can share their perspective without interruption.
- Identify common goals: Focus on shared objectives for the client's well-being to align their efforts.
- Mediate and compromise: Act as a neutral party to propose compromises that satisfy both sides.
How do you handle conflicts between colleagues? Share your strategies.
Two case managers are at odds over a complex client case. How can you help them find common ground?
When two case managers disagree over a client's complex needs, it's crucial to foster collaboration and understanding. Here's how to help them find common ground:
- Facilitate open communication: Encourage a meeting where each manager can share their perspective without interruption.
- Identify common goals: Focus on shared objectives for the client's well-being to align their efforts.
- Mediate and compromise: Act as a neutral party to propose compromises that satisfy both sides.
How do you handle conflicts between colleagues? Share your strategies.