Conflicting feedback can feel like being caught in a tug-of-war! Help your coachee find their footing by: 1) Encouraging self-reflection to identify their own values and goals, 2) Analyzing the feedback for common threads and areas of divergence, and 3) Creating a plan to prioritize actions that align with their authentic self.

When a coachee feels buried under conflicting feedback, I help them sort through the noise by starting with clarity. We break it down—what feedback aligns with their goals, and what feels off-base? Then, we evaluate the source. Who’s offering actionable insights, and who might be projecting their own issues? I also encourage them to focus on trends in the feedback rather than one-off comments. From there, we craft a plan to address the key points without feeling overwhelmed. It’s about turning confusion into confidence. “Feedback is a compass—find your true north and keep moving forward.”

Start by encouraging the coachee to pause and reflect, avoiding immediate reactions. Help them categorize the feedback into actionable, subjective, and irrelevant segments. Guide them to align relevant input with their goals and values, prioritizing what resonates most. Teach them to seek clarity where needed and build confidence in their judgment. Emphasize that not all feedback requires action, fostering a mindset of growth and discernment.

When my clients are overwhelmed by conflicting feedback, I guide them by encouraging perspective-taking and helping them discern which feedback is genuinely valuable. I start by acknowledging their feelings and encouraging them to view the feedback from different angles. This helps them understand the intentions behind the input and identify constructive criticism versus opinions that may not align with their goals. I also teach them to prioritize feedback that directly relates to their objectives, resonates with their core values, or comes from trusted, knowledgeable sources. It is important for me to help them see that not all feedback is actionable or relevant, and some may simply be noise that can be set aside.

Quando feedbacks entram em conflito, procuro guiar o cliente para que ele não se prenda. Ajudo o cliente a filtrar as informações para identificar padrões, entender as intenções por trás de cada opinião e, focar no que faz sentido para o seu crescimento. Feedbacks contraditórios também são oportunidades, basta identificar o que realmente agrega.