The key is a combination of support, accountability, and clear communication to help the team member regain confidence and productivity.

You first have to identify if the issue is environmental or performance based. If it's environment identify the source of the issue and use your capacity as a leader to address the issues affecting your sales to the best of your ability. If you are certain it's performance based inspect your reps activity levels. I always look at activity first. If a rep isn't trying nothing else really matters. After determining that's not the issue look at their pipeline closely to identify where they are struggling. Typically it will be in one stage of the sales cycle. When you figure that out you can work with the rep to address the issues causing their shortfall.

Remote direct sales person is given targets.If team member is falling short in targets,it is vital to address the issue with mix of support &Actable steps

Cuando una persona del equipo no alcanza sus objetivos, es clave combinar apoyo con pasos claros y específicos. Identifica obstáculos, prioriza la retroalimentación constructiva y diseña un plan enfocado. El enfoque debe estar en una métrica clave a la vez, aquella con mayor impacto potencial en resultados, desde la tasa de cierre hasta cantidad de llamadas diarias. Evita abrumar con múltiples áreas a mejorar; una estrategia clara y priorizada genera más confianza y efectividad. El acompañamiento marca la diferencia. Ya sea escuchando llamadas, haciendo role plays o revisando llamadas, cada método debe tener un propósito claro. Esto permite que el equipo entienda qué mejorar, cómo hacerlo y por qué es importante para su desarrollo.

When it comes to remote sales productivity, technology that is a good fit for your business is critical. Ensure that every member of your team is equipped with quality devices, software, and network connections that will allow them to work without issue.