I’d start by understanding their resistance and addressing any fears or concerns they have about new technologies. I’d then emphasize the benefits of staying updated, showing them how new tools can make their work more efficient and open up new opportunities. We’d take it step by step, starting with small, manageable tasks that build confidence. I’d also encourage a growth mindset, helping them see learning as an opportunity rather than a challenge, and remind them that embracing change is key to staying relevant in their career.

For professionals resistant to new methodologies, focusing on their goals rather than the tools helps. I worked with a client who hesitated to adopt data-driven approaches in her career planning. Instead of pushing the methods, we explored her aspirations and challenges. Once she saw how new techniques could streamline tasks and open doors, her resistance eased. Gradually, we integrated small, approachable changes that aligned with her comfort level, leading to measurable career progress.

Here are 5 tips ready to implement, supported by a good diagnosis of the root cause: 1. Personal Benefit: Emphasize how adopting new technologies enhances skills and boosts competitiveness in the job market. 2. Practical Benefits: Highlight how technology solves specific pain points and improves task efficiency. 3. Hands-On Training: Provide interactive workshops or one-on-one sessions to reduce the intimidation factor and build confidence. 4. Encouraging a Growth Mindset: Frame technology adoption as a learning and professional development opportunity, rather than a challenge. 5. Peer Advocates and Role Models: Encourage tech-savvy individuals to share their experiences and success stories to inspire others.

Work on the basis of the required business case/service outcome, the staff availability and the deadline. Pre-transformation it would have been a challenging time with you over'comitting your valuable to help support under resorced projects. Post tranformation you now have the efficiency and productivity gains to deliver on the service outcomes in a timely manner. Remember Newton's 2nd law - for actions the forward momentum in line with resistance. Its time to become part of the solution

Focus on the professional's problems. Once they release that it makes their job easier, it's much easier to bypass the resistance.