Your company has a culture whether it's explicit or not -- and you can do something about it.
That was the upshot from today's panel on "Building a Successful Team & Creating Positive Company Culture" led by Kelly Huggins, PhD of Amgen and featuring Prachee Avasthi, CSO and co-founder of Arcadia Science, Mathijs de Vaan of Berkeley Haas, and Lori W. Perlstadt, CEO of Vivente Search.
As a startup leader:
🔬 You should incorporate 360 feedback for everyone on your team, ideally collected by someone from outside who doesn't have an agenda. Nothing that shows up in in written feedback should be a surprise, because you should have discussed it before.
📈 You need to empower "upward feedback" -- get employees to speak up. You need to invite this, and have your door always open. There's no one way to set up a feedback loop, but it's best if people see it affecting outcomes.
⚾ Diversity makes you strong, but then you get a diverse group of people with different skill sets-- "spiky" people who are uniquely good at certain things. You don't want a team in which everyone's striving to be the same, but you do want a Moneyball model in which people's skills are complementary.
🪴 It's maybe not possible to avoid growth pains, but it's a good thing to think intentionally even as a small founding team, so you have expectations about behavior, which can be adopted by new people who join.
Thanks to the panelists and everyone who attended!