Flip

📢 We’re hiring a Product Manager – E-Comm! Are you passionate about building exceptional products that delight customers? Ready to lead the charge in shaping the future of Flip’s e-commerce vertical? This role is about strategy, innovation, and execution—creating seamless, impactful user experiences. 💡 What you’ll do: - Own and evolve our e-comm experience - Collaborate with people around the company to drive results - Solve complex challenges with creativity and precision If you’re a pro at blending data-driven insights with user empathy and love seeing your ideas come to life, we’d love to hear from you! 🔗 Check out the role and apply here: https://lnkd.in/gV3g_pJF Just so you know, this role is onsite 5 days a week in our NYC office (FiDi). Know someone who’d be a great fit? Tag them below!

Amazing it was just this March that Michael (HBD!!) introduced me to Tanner for the first time Then came Russ & Daughters @ The Lead in the dead of nyc summer (I miss that heat) Office basketball & The OP Show (shoutout Jessica-Rose) in SLC And now officially, finally, the launch of our integration As Shawn as always, "with the best partnerships you don't need to force it...it just happens" Well, this one came real easy Excited for Flip x OP Y2! 🚀

Another successful agent dinner + adventure! Spending quality time with our employees who are in the weeds with our customers and our tools has been rewarding in so many ways 🥰 Thank you, Gorgias + Flip for sponsoring this fulfilling adventure in Cebu, PH! Next up, Brittney Furze and I are off to a dinner in Manila! 🇵🇭

It's official! 🤝 Flip x OrderProtection.com

I’ve been under the weather this week, so no product release video with me in it - but that doesn’t mean we have nothing new to announce. Our integration with OrderProtection.com is now LIVE!!!!!!!!! This has been nearly a year in the making. Michael Ludwig introduced Tanner Chatterley and Nicole (Nico) ✨ S. to team Flip at eTail Palm Springs back in February, and we’ve been besties ever since. And with this integration, Flip can now help callers get started with a delivery issue claim that much faster. Considering the season, the timing couldn’t be better. Cheers to the customers who push us to improve, and the partners we get to work with along the way! Brian Schiff, Sam Krut, Shawn Li, Emma Sossamon, Jake Mandelkorn, Alfredo Zamora, Christopher Paik, 💥Ron Dutta, Jeff Robie, Stephen Kelly, Matthew Denitz, Miles Randle, Meghan Dwyer, James Parry⚡️ #FlipYeah #BetterTogether

Wellness check 👀 How are our CX leaders and support agents surviving with the BFCM aftermath? Tbh, I’m feeling the craziness 🙈 and I know a lot of teams are. Shoutout to Brittney Furze, Sierra DiMaggio, Melody Yip, Molly Miller and their teams across all the Inevitable Agency brands ❤️ you’re taking amazing care of thousands of customers and they’re so lucky to have you 🫶🏼 Tag some CX peeps that deserve some praise 👇🏼

🚀 Our flippin' team is hiring! Calling all #LA folks that are looking to join a #startup and support some of your favorite #CPG and #ecommerce brands! 🛒 🛍️ We are hiring not just 1... but 2 CSM's in our LA office! Customer experience and systems integrations is your middle name. Reading data and API end points is your love language and high performance cultures are where you thrive. 📈 Work alongside our CoFounder Sam Krut as we flip IVR 🤮 to voice automation 🥳 Apply below and follow our Flip LinkedIn page for updates & product features. #playavista #hiring #AI #voiceai #CX #CRM #automation #software #implementation

🚀 Our flippin' team is hiring! Calling all #LA folks that are looking to join a #startup and support some of your favorite #CPG and #ecommerce brands! 🛒 🛍️ We are hiring not just 1... but 2 CSM's in our LA office! Customer experience and systems integrations is your middle name. Reading data and API end points is your love language and high performance cultures are where you thrive. 📈 Work alongside our CoFounder Sam Krut as we flip IVR 🤮 to voice automation 🥳 Apply below and follow our Flip LinkedIn page for updates & product features. #playavista #hiring #AI #voiceai #CX #CRM #automation #software #implementation

WE DID IT! It’s incredible to think we actually pulled this off! This experience has been truly unforgettable and a testament to the power of teamwork. The sleepless nights spent buying groceries, packing, and distributing were all worth it when we saw the heartwarming smiles on everyone’s faces. A heartfelt thank-you to all the incredible volunteers who made this event possible! You went above and beyond, even traveling from different places to bring this vision to life. You’re truly remarkable! Special recognition goes to our outstanding leaders, Zoe Kahn and Brittney Furze—your unwavering support was the key to our success. Not to mention, who flew from the United States all the way here in the Philippines! And of course, a huge shoutout to our incredible sponsors: Gorgias, Flip, Inevitable Agency, Audien Hearing, and everyone else who contributed. Thank you for helping make this dream a reality! 🎉👏

"GOOD TECH" (THAT'S ME!) + PLEASANT & RESPONSIVE HUMAN SUPPORT = WIN THANKS Tommy John, Kara Randle, Max Wallace - FLIP YEAHS ALL AROUND