The unitQ crew is stoked to welcome Christine Alftin as our newest Senior Account Executive! Welcome aboard Christine! 👏 👏 👏 #careers #voiceofthecustomer #customerfeedback #userfeedback #AE
unitQ
Software Development
San Francisco, California 4,713 followers
Transform user feedback into exceptional customer experiences.
About us
Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey. Leading companies including Bumble, Pinterest, Spotify, Udemy, Upwork and Zendesk harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions and operating systems in real time. Backed by Google and Accel.
- Website
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https://www.unitq.com/
External link for unitQ
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2018
- Specialties
- product quality, user feedback, quality monitoring, customer feedback, bug detection, review management, customer experience, quality assurance, quality engineering, product operations, product management, user experience, mobile application, cx, saas, ai, and customer retention
Products
unitQ
Customer Experience Management Software
unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.
Locations
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Primary
San Francisco, California 94107, US
Employees at unitQ
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Nicolai Wadstrom
Partner, Co-Head of Venture Capital and AI & Innovation Groups at Ares Management. AI Pioneer since 2015, Entrepreneur, Investor & Speaker.
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Benjamin Levy
Partner, Co-Head of Venture Capital and AI & Innovation Groups at Ares Management
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Christian Wiklund
Founder & CEO at unitQ
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Niklas Lindstrom
Founder and CTO at unitQ
Updates
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Change is constant, and just as seasons shift, businesses must adapt to the ever-evolving needs of their customers. Understanding these needs begins with recognizing how customers interact with products and services in varied, complex and often unexpected ways. Real-time customer feedback surfaced by the unitQ Voice-of-the-Customer platform helps organizations illuminate those experiences, pinpoint issues, prioritize improvements and deliver the quality customers deserve. Let the voice of the customer guide your organization through its challenges and opportunities. Learn more about unitQ today! https://lnkd.in/gmheyVvB #CustomerFeedback #UserFeedback #VoiceoftheCustomer #Product #AI #Quality
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The New Year brings new opportunities to connect with what truly matters – your organization's customers! 🎉 As 2025 begins, it’s the perfect moment to prioritize real-time customer feedback from every channel. Why? Because understanding your customers in the moment sets the stage for success. Here’s how capturing feedback in real time makes a difference: 🎯 Solve issues proactively, keeping customers happy 🎯 Gain deeper insights into shifting customer needs 🎯 Deliver personalized experiences that resonate 🎯 Unlock global growth with localized data 🎯 Drive innovation by amplifying the voice of your customers At unitQ, we know that listening to your customers isn’t just good business. It's a game-changer. Make 2025 the year you turn customer feedback into your secret weapon. 🍾 Start strong by checking out our latest blog post and see how real-time customer insights can propel your organization into the New Year. 🚀 https://lnkd.in/gT8qTBgk #Resolutions #CustomerFeedback #UserFeedback #VoiceoftheCustomer
New Year's resolution: Embrace customer feedback across all channels for success
unitq.com
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🎉 New Year, New Job Opportunities! 🎉 Looking to kick off 2025 by joining a dynamic, fast-growing AI data company? This could be your moment! At unitQ, we’re on a mission to empower businesses to harness the power of customer feedback to deliver world-class experiences. 🌍✨ From building cutting-edge Voice-of-the-Customer technology to working alongside some of the brightest minds in the industry, we’re all about innovation, collaboration and making an impact. If you're ready to take your career to the next level, we’d love to hear from you! 🔑 Explore open roles on our Careers page now! https://lnkd.in/gT-2tZMG #careers #hiring #VoiceoftheCustomer #userfeedback #customerfeedback
Careers
unitq.com
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As we welcome the New Year, it’s time for organizations to reflect and realign with what matters most — your customers! So let's explore why real-time customer feedback acquisition from all feedback channels should be at the top of every organization’s 2025 resolutions. Capturing customer feedback in real time empowers: ✅ Proactive problem-solving to keep customers happy ✅ A complete understanding of evolving customers needs ✅ Enhanced personalization to start the year strong ✅ Global growth with localized insights ✅ Innovation fueled by the voice of the customer At unitQ, we believe that listening to and taking action on your customers in real time isn’t just smart. It's transformative. 💣 Start 2025 off right by turning customer feedback into your competitive edge. 🍻 Read our latest blog post now and discover how real-time customer feedback can help your organization thrive into the New Year and beyond!🚀 https://lnkd.in/gT8qTBgk #CustomerFeedback #UserExperience #RealTimeInsights #CustomerExperience #VoiceOfTheCustomer #ArtificialIntelligence
New Year's resolution: Embrace customer feedback across all channels for success
unitq.com
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Innovation isn’t just a buzzword — it’s the foundation of everything we do at unitQ. Our commitment to pushing the boundaries of artificial intelligence feedback analytics ensures that businesses can harness the power of real-time customer insights to deliver exceptional customer experiences. Our innovations empower organizations to address issues faster, expand into global markets and truly listen to their customers. Want to see how we’re transforming user feedback into business success? Check out our blog post on unitQ’s cutting-edge innovations now! https://lnkd.in/gDRDePBJ #Innovation #CustomerExperience #UserFeedback #unitQ #CustomerFeedback #UserFeedback
unitQ's AI innovations shape the future of customer feedback analytics
unitq.com
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❄️ Winter is here, and just as the season reminds us to adapt to changing conditions, businesses must also adjust to the ever-shifting needs of their customers. Customers interact with products in varied, complex and sometimes unexpected ways. Real-time feedback surfaced by the unitQ Voice-of-the Customer platform is essential to illuminate those experiences, helping teams pinpoint issues, prioritize improvements and deliver the quality customers deserve. This winter, embrace the voice of the customer as your organization's compass to guide you through the frostiest challenges. Learn more about unitQ now! https://lnkd.in/gmheyVvB #CustomerFeedback #UserFeedback #VoiceoftheCustomer #Product #Quality
Fix issues 50% faster with unitQ: A smarter way to resolve customer feedback
unitq.com