If your Sales Navigator online subscription was granted by an admin on your team, you must contact your admin to make any changes to your account. If you purchased Sales Navigator online on LinkedIn.com, you can cancel your Sales Navigator Core subscription online, by completing the steps mentioned in this article. However, before you proceed, make sure you are aware of the implications of cancelling your account.
As a Sales Navigator Core user, you have access to LinkedIn Admin Center. It is a self-serve tool that allows you to manage your subscriptions in one central location, without having to reach out to a sales or support representative. Using LinkedIn Admin Center, you can view and cancel your subscriptions, and complete other billing related tasks.
Important to know
We're gradually making the LinkedIn Admin Center experience available, and you may not have access to it right now. If you have access to Admin Center, use the procedure outlined in the New experience tab to cancel your account. If you do not have access to LinkedIn Admin Center, then follow the procedure outlined in the Existing experience tab.
To cancel your Sales Navigator Core subscription using LinkedIn Admin Center:
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Sign in to your LinkedIn account.
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Click the
icon on the upper-right corner of the screen and click Settings & Privacy. -
On the Account Preferences screen, scroll to the Subscriptions & payments section.
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Click Manage Premium account and then click Manage Subscription.
This action opens LinkedIn Admin Center.
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In LinkedIn Admin Center, from the left pane, click Purchases.
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Select the subscription that you would like to cancel.
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From the Actions section at the top of the page, select Cancel free trial or Cancel subscription and follow the steps on the screen to complete cancelling your subscription.
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After canceling your account, if you think you are eligible for a refund, submit a refund request.
To cancel your Sales Navigator Core subscription:
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Sign in to Sales Navigator.
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Move your cursor over your photo at the top right of your homepage and select Settings from the dropdown.
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Under Account Type, click Cancel Subscription.
A popup will appear and will take you through the short cancellation process.
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After canceling your account, if you think you are eligible for a refund, submit a refund request.
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