Washington, District of Columbia, United States
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I hear people talk all the time about using body language to have better negotiations, but I'm not convinced it's as effective as people say..…
I hear people talk all the time about using body language to have better negotiations, but I'm not convinced it's as effective as people say..…
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Sandy Hein and Don Fieselman are revealing the exact steps you need to take for a quantum leap in your 2025 negotiation game! Register for the free…
Sandy Hein and Don Fieselman are revealing the exact steps you need to take for a quantum leap in your 2025 negotiation game! Register for the free…
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Are you against becoming a smarter negotiator? Have you given up on your goals and dreams? Is it a ridiculous idea to subscribe to the Negotiation…
Are you against becoming a smarter negotiator? Have you given up on your goals and dreams? Is it a ridiculous idea to subscribe to the Negotiation…
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Experience & Education
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The Black Swan Group, Ltd
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Publications
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Hostage Negotiation: The Top FBI Hostage Negotiator Teaches You the 5 Secrets to Getting What You Want:
Barking Up the Wrong Tree
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Never Split the Difference
Harper Business
See publicationA former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations―whether in the boardroom or at home.
** A Wall Street Journal Bestseller **
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead…A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations―whether in the boardroom or at home.
** A Wall Street Journal Bestseller **
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles―counterintuitive tactics and strategies―you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion. -
The Edge Newsletter
The Black Swan Group
Powerful Negotiation Ideas: The #1 negotiation resource on the web. Subscribe to The Edge newsletter for weekly insight on how to become a better negotiator.
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"In using Tactical Empathy™ as a core negotiation tactic, you can create an environment in which your team does things not because you ask them to…
"In using Tactical Empathy™ as a core negotiation tactic, you can create an environment in which your team does things not because you ask them to…
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When you sit down at the negotiation table, and your counterpart is nonconfrontational, your approach needs to be tailored. Discover The Black Swan…
When you sit down at the negotiation table, and your counterpart is nonconfrontational, your approach needs to be tailored. Discover The Black Swan…
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Join Sandy Hein and Don Fieselman as they walk you through exactly what you can do ahead of time to achieve your negotiation quantum leap at the…
Join Sandy Hein and Don Fieselman as they walk you through exactly what you can do ahead of time to achieve your negotiation quantum leap at the…
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Think you're a good listener? Think again. Most negotiators are missing 60% of what's really being said. Learn the 5 levels of listening that'll…
Think you're a good listener? Think again. Most negotiators are missing 60% of what's really being said. Learn the 5 levels of listening that'll…
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Struggling to master our negotiation skill of Labeling™? Dive deep into how Labeling helps gain understanding, build rapport, and transform negative…
Struggling to master our negotiation skill of Labeling™? Dive deep into how Labeling helps gain understanding, build rapport, and transform negative…
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Holiday gatherings are the ultimate negotiations: navigating opinions, plans, and expectations without losing your cool. Don’t let minor…
Holiday gatherings are the ultimate negotiations: navigating opinions, plans, and expectations without losing your cool. Don’t let minor…
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Working on MasterClass On Call was one of the most fascinating projects I’ve been a part of. 🚀 Collaborating with the brilliant MasterClass team…
Working on MasterClass On Call was one of the most fascinating projects I’ve been a part of. 🚀 Collaborating with the brilliant MasterClass team…
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Coming to grips with what "yes" and "no" really mean in a negotiation....
Coming to grips with what "yes" and "no" really mean in a negotiation....
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The ability to lead others is one that requires continuous revision. Is your goal to fall behind with your leadership style? The next time you're…
The ability to lead others is one that requires continuous revision. Is your goal to fall behind with your leadership style? The next time you're…
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I've met many people that make the mistake of settling for less than what's available in the negotiation. Make it a focus to maximize your…
I've met many people that make the mistake of settling for less than what's available in the negotiation. Make it a focus to maximize your…
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People won't be willing to open up in a conversation if you attack them for underperforming. If you want them to be vulnerable and share what's going…
People won't be willing to open up in a conversation if you attack them for underperforming. If you want them to be vulnerable and share what's going…
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You're probably wondering WHY this is HOW you should ask questions...
You're probably wondering WHY this is HOW you should ask questions...
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Andrew Huberman will join me for an exclusive, interactive live stream, only on Fireside! Register now: https://f.chat/yXkF On Dec. 19 at 9am PT |…
Andrew Huberman will join me for an exclusive, interactive live stream, only on Fireside! Register now: https://f.chat/yXkF On Dec. 19 at 9am PT |…
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Being involved in a negotiation that you don't know exists is a dangerous place to be. These 10 phrases give an indication you may be in a hidden…
Being involved in a negotiation that you don't know exists is a dangerous place to be. These 10 phrases give an indication you may be in a hidden…
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