Articles by Paul
-
Driving the Value of Customer Experience
Driving the Value of Customer Experience
Original Article: From the C-Suite and Beyond: Driving the Value of Customer Experience by Paul Herdman JUNE 15, 2017…
4 Comments -
Six Sigma and Customer Experience – Better Than Ice Cream and Guacamole
Six Sigma and Customer Experience – Better Than Ice Cream and Guacamole
To understand the relative popularity of Six Sigma and customer experience together, let’s use my favorite researcher –…
-
Bucking Generational Stereotypes
Bucking Generational Stereotypes
You might have seen this image circulating around LinkedIn recently. While I know it says it is based on 1,200 survey…
7 Comments
Activity
-
I think shows like Dragons’ Den have skewed an entire generation's understanding of entrepreneurship a little bit. They’ve made it seem like you…
I think shows like Dragons’ Den have skewed an entire generation's understanding of entrepreneurship a little bit. They’ve made it seem like you…
Liked by Paul Herdman
Experience & Education
-
NICE CXone
View Paul’s full experience
See their title, tenure and more.
or
Licenses & Certifications
Volunteer Experience
-
Co-Chair
The Herdman Family Foundation
- Present 2 years
Education
The Herdman Family Foundation (THFF) is a private, non-profit organization focused on education, oral health, science & technology, and animal welfare.
-
Board Member, Master of Marketing Research Program
Southern Illinois University Edwardsville
- Present 10 years
Education
-
Guest Lecturer
Southern Illinois University Edwardsville
- Present 10 years
Education
Lecturer for the SIUE School of Business
-
Faculty Advisor
Michigan State University
- Present 5 years
Education
Faculty advisor for the Master of Science in Marketing Research (MSMR) program within the Eli Broad School of Business.
-
Organizations
-
American Society for Quality (ASQ)
Member
-
Customer Experience Professionals Association (CXPA)
Member
-
Phi Kappa Phi
Member
Recommendations received
2 people have recommended Paul
Join now to viewOther similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Paul Herdman in United States
-
paul herdman
President and CEO at Rodel
-
Paul Herdman
-
Paul Herdman
President/CEO at Rodel Foundation
-
Paul Herdman
Security Representative at Franklin International
8 others named Paul Herdman in United States are on LinkedIn
See others named Paul Herdman