Charlotte, North Carolina, United States
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Articles by Enovia
Contributions
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You have dissatisfied customers on social media. How can you transform them into brand advocates?
I've seen firsthand how ignoring dissatisfied customers can backfire. At a previous company, an unanswered complaint escalated into a lawsuit and a PR nightmare that lingered for years. When I took over, I responded to hundreds of negative reviews, even from people who hadn't been to the establishment. By inviting them in for a positive experience, we turned around about 70% of those reviews. The lesson is clear: address complaints promptly and shift the conversation to a private channel where you can resolve the issue and exceed expectations.
Activity
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Sharing a quick win. What a way to wrap up 2024! Beyond honored to receive the #Bestinthenest “Best Techie” award from QC Nerve. I’m a…
Sharing a quick win. What a way to wrap up 2024! Beyond honored to receive the #Bestinthenest “Best Techie” award from QC Nerve. I’m a…
Shared by Enovia B.
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Alignment activated… It is an honor to share that I will be joining Heads Up For Our Youth Board of Directors in 2025!! 🎉🎉🎉 This partnership…
Alignment activated… It is an honor to share that I will be joining Heads Up For Our Youth Board of Directors in 2025!! 🎉🎉🎉 This partnership…
Liked by Enovia B.
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Looking to back bold founders with $25K to $100k checks—targeting 10+ startups over the next few months. Pre-seed and seed stage only. No degree?…
Looking to back bold founders with $25K to $100k checks—targeting 10+ startups over the next few months. Pre-seed and seed stage only. No degree?…
Liked by Enovia B.
Experience & Education
Licenses & Certifications
Volunteer Experience
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2018 and 2019 Entrepreneur Summit Steering Committee Member
Black Enterprise Magazine
- 1 year 6 months
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Steering Committee Member
Charlotte Business Resources
- Present 7 years 3 months
Providing direction and suggestion to move small businesses in Charlotte forward. We collected data of the impact our organizations make that can be found here https://charlottebusinessresources.com/about-us/partner-community-impact/
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Advisory Board Member
COSIGN Inc
- Present 10 years 4 months
Consult on marketing and branding strategies to a Fashion Tech Company, and provide sponsorship advice on the Annual Women In Tech Conference.
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Board Member
Charlotte Community Capital Fund
- Present 7 years 4 months
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Last month, I joined over 1,300 founders and investors at the Southeast's largest venture conference, the Venture Atlanta Conference. Dawn Staley's…
Last month, I joined over 1,300 founders and investors at the Southeast's largest venture conference, the Venture Atlanta Conference. Dawn Staley's…
Liked by Enovia B.
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Grateful for almost 10 years! 🎉 Sustaining this business has been the biggest privilege AND challenge of my life. Leading a growing team and…
Grateful for almost 10 years! 🎉 Sustaining this business has been the biggest privilege AND challenge of my life. Leading a growing team and…
Liked by Enovia B.
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THE SECRET IS OUT! Black Travel Summit IS COMING TO BRAZIL! (Tradução de Porteguse nos comentários) For everyone who supported our event this…
THE SECRET IS OUT! Black Travel Summit IS COMING TO BRAZIL! (Tradução de Porteguse nos comentários) For everyone who supported our event this…
Liked by Enovia B.
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Thank you everyone who came out to celebrate our amazing founders and another successful demo day in Tulsa. Thank you to all the founders that came…
Thank you everyone who came out to celebrate our amazing founders and another successful demo day in Tulsa. Thank you to all the founders that came…
Liked by Enovia B.
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And Still I RISE. Thank you Essence Magazine for recognizing me in this year’s Power 40, Entrepreneur category alongside fellow…
And Still I RISE. Thank you Essence Magazine for recognizing me in this year’s Power 40, Entrepreneur category alongside fellow…
Liked by Enovia B.
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Founders: I have $10M to deploy within the next 40 days. Took on an exciting role as XIR at Stenn with one mission: Get working capital to growing…
Founders: I have $10M to deploy within the next 40 days. Took on an exciting role as XIR at Stenn with one mission: Get working capital to growing…
Liked by Enovia B.
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Last month, I had the pleasure of attending the HACR Symposium and Inclusion Gala in New York. It’s an honor to have the chance to sit among so many…
Last month, I had the pleasure of attending the HACR Symposium and Inclusion Gala in New York. It’s an honor to have the chance to sit among so many…
Liked by Enovia B.
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