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Your team is struggling to manage customer service tickets. What software can help you get organized?
Think about the user experience, features, and integrations that your company needs. Check if your CRM has native ticketing. What systems integrate with your CRM natively? What channels (email, chat, social) do you need to support? Are you licensed by seat or by customer interaction? Can you create and publish a knowledgebase? Zendesk, Helpscout, and Intercom are very popular platforms. Hubspot has native ticketing in the CRM. Platforms like Front give you collaborative inbox. Focus on what you actually need and not what the logo is.
Activity
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Is there a worse email to send/receive than "I wanted to"? "Checking in on...", "Following up on...", "Per my last email..." are all pretty bad But…
Is there a worse email to send/receive than "I wanted to"? "Checking in on...", "Following up on...", "Per my last email..." are all pretty bad But…
Posted by Max Clark
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Last month I attended a dinner hosted by the Dallas Committee on Foreign Relations and the former Prime Minister of Australia - Scott Morrison. It…
Last month I attended a dinner hosted by the Dallas Committee on Foreign Relations and the former Prime Minister of Australia - Scott Morrison. It…
Liked by Max Clark
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If you've ever been involved with M&A you'll love this feature!
If you've ever been involved with M&A you'll love this feature!
Shared by Max Clark
Experience & Education
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ITBroker.com
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Volunteer Experience
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Board of Directors
Boy Scouts of America
- 4 years 4 months
Children
Western Los Angeles County Council
- Executive Board Member
- Council VP, Executive Committee
Honors & Awards
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Eagle Scout
Boy Scouts of America (BSA)
Eagle Scout is the highest achievement or rank attainable in the Scouts BSA program of the Boy Scouts of America (BSA). Since its inception in 1911, only four percent of Scouts have earned this rank after a lengthy review process.
The rank of Eagle Scout may be earned by a Scout who has been a Life Scout for at least six months, has earned a minimum of 21 merit badges, has demonstrated Scout Spirit, an ideal attitude based upon the Scout Oath and Law, service, and has demonstrated…Eagle Scout is the highest achievement or rank attainable in the Scouts BSA program of the Boy Scouts of America (BSA). Since its inception in 1911, only four percent of Scouts have earned this rank after a lengthy review process.
The rank of Eagle Scout may be earned by a Scout who has been a Life Scout for at least six months, has earned a minimum of 21 merit badges, has demonstrated Scout Spirit, an ideal attitude based upon the Scout Oath and Law, service, and has demonstrated leadership within their troop, crew or ship. Additionally, they must plan, develop, and lead a service project (the Eagle Project) that demonstrates both leadership and a commitment to duty. After all requirements are met, they must complete an Eagle Scout board of review.
Eagle Scouts are expected to set an example for other Scouts and to become the leaders in life that they have demonstrated themselves to be in Scouting. They are disproportionately represented in the military, service academy graduates, in higher education and academia, major professions, the clergy, business, and politics. Eagles are more likely to exercise for 30 minutes or more every day, volunteer for religious and non-religious organizations, have closer relationships with family and friends, be in a leadership position at their place of employment or local community, donate money to charitable groups, and to work with others to improve their neighborhoods.
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Who needs IT help in Antartica? We've done projects everywhere else, I've got a personal goal to check off the last continent. 🌎 North America 🌎…
Who needs IT help in Antartica? We've done projects everywhere else, I've got a personal goal to check off the last continent. 🌎 North America 🌎…
Posted by Max Clark
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NO BULLSHIT COMMUNICATIONS Found Communications There are no exuses in life. Take responsibiliy. It’s all about quality of life. We set the right…
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