Windows 11 for IT Support: Intermediate Troubleshooting
With Brien Posey
Liked by 85 users
Duration: 1h 46m
Skill level: Intermediate
Released: 2/12/2024
Course details
This course provides a comprehensive guide to troubleshooting a range of Windows 11 issues for IT professionals–especially help desk professionals. Microsoft MVP Brien Posey covers intermediate level troubleshooting best practices and guidance specific to tools. Brien focuses mainly on the various troubleshooting tools that Microsoft has built right into the Windows operating system, like the Reliability Monitor, Steps Record, Event Viewer, and the Windows Security Console. Learn how to effectively engage in remote troubleshooting, how to troubleshoot system services and devices, check system integrity, and more.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Test your knowledge 7 quizzes
- Learn on the go Access on tablet and phone
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