GOVERNMENT AGENCIES: MANAGING THE BIG PICTURE #9 There is a real risk that, as a leader or manager in a government agency, the abundance of “white noise” is keeping you away from successfully managing the big picture. Consequently, in this series I’ll share several of the key “slips, trips and falls” that I see leaders and managers in the public sector make when it comes to delivering their big picture plans as well as how they develop those plans to begin with. #9 MEETINGS Initially, I had no inclination to write a post on holding meetings. I feel like I am steeping into someone else's expertise. Yet, the output of many a meeting within agencies can play a key part in the success of government programs. The problem, from what many clients tell me, is the proliferation of meetings. There are so many! And yet, too often, there are no meetings to be held when meetings are required on the big issues. Again, I’ll put my hand up right now and concede that as I am not an expert on meetings, as such, there could be danger in me writing about it. Though I chair or facilitate countless meetings, there is a danger of this becoming a ramble. So, before I invite you down there 👇 to share what you are seeing or what works for you in meetings, here are some semi-random observations: · While there are plenty of meetings, there do not appear to be high-quality meetings held about the issues of highest importance such as monitoring and evaluating progress of an agency’s strategic plan. “Are we on track?” “Is our plan actually still relevant?” “Are there visible patterns in why we are not delivering what we intended to?” “Just what is holding us back?” · The greater the inclination to sit for a meeting, the longer they seem to go. Standing meetings – literally standing throughout - seem to help maintain focus and reduce the urge to go on and on. · The urge to call a meeting about something appears to be easy. What appears to be difficult is the consideration of why a meeting is required, who should really be in it, and just what do “we” wish to get out of it? And how will the convenor get the most out of those present? · Never undervalue the importance of setting aside time to create the right space. · Similarly, good convenors / facilitators need to be proactive throughout a meeting, rather than taking a back seat. Yes, there are times when the conversation must be allowed to flow but it is also important to determine when things need to be moved along. · Good convenors / facilitators shouldn't lose sight of keeping people involved and focusing on extracting expectations of “what’s next” – i.e. actions, deadlines, responsibilities. · Virtual meetings are their own unique beast. They require more energy from the convenor / facilitator. More use of breakout rooms. More proactive focus on maintaining momentum. So, what are you seeing? #management #strategy
Coo your post changed me from inquisitive to charged David. Oh my goodness yes, the signals are lost in the white noise, yes, yes and yes. Check out the deflecting, projecting denigrating, stonewalling etc. What is going unsaid, what is buried and obscured? not only are the right people not in the right place at the right time, there is often no agenda and unbelievably no synopsis or summary. What a waste. 🤔 So a couple of things if there is no clear strategy then that is a massive problem and if there is isn't what is being planned, monitored and controlled? a vacuous vision, goal, missions purpose and value? yes. ✅ When this is systemic across government, civil service UKGI, partly profit making arms length institution and their contracted suppliers then there is a high likelihood of a miscarriage of justice, harm to people and cover up of wrong doing as in the Post Office Horizon scandal. #ChangeAndTransformation #PsychologicalSafety #SpeakUp
Well, right now I am re-reading Noam Chomskys ”understanding power” which feels relevant these days. So I am extra critical …. NHS in the UK is a very interesting / sad case of gvt. agencies not staying relevant. The process will always be more important than the outcome. It’s an unsafe culture. People are in charge but lack mamdate. The meetings are the safety net. Who dares to challenge status quo? What do I do if I fail as a leader? I have tried to inform leaders / influencers across the public sector in Sweden in two specific functional/areas areas on what is ”proven/doable/viable/good” so the public tendering people can ask for what they need, instead of what they already havex Evidence based. Confirmed by global experts. What is ”good”, emerging practuse There is no meeting where these types of questions are discussed. I met gvt representatives, all the few people who should be interested, our largest pension fund institutions (staleholder) etc. THAT meeting simply does not exist! If there was a uptodate modern innovation portfolio mindset in public system this could have been captured bottom up. Instead we have 21 regions snd 250 muncipalities across the country that do not dare to share what is ”good”
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4dOf interest? Ilise Bourke, Dr Kylee Wilton, Trevor Leahy (Lee Hee)🪬🧿, Fiona Dewar, Petrina Apfel, Liz Livingstone, Dr Christobel Ferguson, Felicity Ross, Gael Duplouich, Katie Pahlow, Steve Moore, Tim Anderson, Mia Garrido, Helen Sloan, Meagan Kanaley, Samantha Sharkey, Kylie Smith, Sneha Sabu, Julie Currey, Steven Gal, Sarah Wilton, Bob Leonard, Bryce Wilde, Matthew Riley, santina camroux, Mitchell Isaacs, Sean O'Sullivan, Ben Lusher, Andrew Kingsmill, Imran Ahmad, Daniel Fletcher GAICD, Rob Lowth, Adam Gilligan GAICD, Jane Tietzel, Ben Ross, Dominic Johnson, Aaron Johansson, Joanne Leila Gill, Suliman Almazroua, Adam Blakester, Sven Hultin