Meta’s Post

For the past month, I've been trying hard to get back control of my verified Facebook page, which got hacked by people in Vietnam. Sadly, despite many tries, Meta's team hasn't fixed it yet. This has left me feeling desperate because I can't get my page back. I'm really disappointed with how Meta's team has handled this. And it's not just me having issues. There are lots of reports about scammers pretending to be Meta, mostly from Vietnam. They're stealing verified pages and using them for shady deals. The real support team at Meta doesn't seem to be listening to our requests or paying attention to the information we're giving them. It feels like they're just not very good at dealing with this problem, which is worrying for everyone involved. You cannot treat your customers like this and hire such incompetent and ineffective cybersecurity firms. Please, do something about it!

Speaking of challenging problems; Meta …. It’s a shame that your company doesn’t take user data security more seriously when it comes to hackers taking over users’ profiles and exposing their personal data to hackers. My FB account got hacked into on 8/14/24. Been a happy member since 2009. And loved everything about FB and Meta. Sucks to learn, that when our options and resources are so limited; there’s no personnel to help. Your “helpful guide tools” only help so much. But, when hackers change our emails and passwords and lock us out; ths guides you post are useless. There are pages online of FB users who are as outraged and exhausted as I am. You make it so easy for not only for hackers to lock us out, but you make it easy for them to stay logged into our accounts. For every user you have on Facebook; you should have IT people to help. And, not AI. I’m tired of going around and rounds in circles. Meanwhile these hackers are making posts that look like they are coming from me. I do not want to close this account. Because all of my business and contact building since 2009 is on there. I beg of you, can someone please help me? Facebook account: @DjKohliRocks email since 2009: venturalivewire@gmail.com

@facebook @meta my FB account was #hijacked then #disabled probably by AI leaving me no recourse for recovery! It was under mrsoler@hotmail.com (it was through hacking that account that my FB password was changed). Please, I have many years of #memories, all my #friends and #family, my #business page, and groups that I #moderate that I am locked out of! Please consider connecting me with a #human being to help me get my account back!

Meta I want to buy FB ads for my small business, but recently my personal account, along with my business account, was taken down, and I haven't heard back from appeals@fb.com. I wanted to buy ads to advertise my small business as a Notary Public. I have e-mails saying that I need to complete the appeal process, but when I log in FB, it says that I had completed the appeals process?

Hello, I really need help getting back into my Facebook. I don't understand why you punish the good people for doing nothing wrong and let the bad people that have obviously hacked my account get away with it. The customer service is horrible. I've been a user for 15 years and you just disable me and won't let me even try to appeal it since it wasn't me? I got Meta Verified with Instagram just to get a hold of anyone and that was worthless. This is crazy.

Hi

Meta Meta My Facebook Business account was blocked. We requested a review, and a message saying “Advertising Access Reinstated” appears, but that’s not the case; we’re unable to use any functions, and it still shows as blocked. It’s important to regain access since we’ve been working extensively on the integration between Google Ad Manager and Meta Bidding. We also haven’t received the latest payout due to this restriction. Thank you very much, and we hope you can assist us, please!

My account that I've had for over 7 years got disabled for zero reason, i don't post nothing bad, i take pc pictures and buy and sell pcs. My account is gone and i've lost my business page and streaming page. I WANT TO SPEAK TO META!

Dear Meta Support Team, My name is Sam Patterson and I am writing from Australia to request your urgent assistance in reinstating my Facebook and Instagram accounts, which I have been unfairly locked out of. These platforms have been an integral part of my life for over 15 years, holding my entire history of photographs, memories, and irreplaceable moments. Losing access to them has left me devastated, and I believe the decision to lock my accounts was made in error. This issue is particularly distressing as my father passed away two years ago, and within my accounts are priceless messages and photographs of him and our time together. These memories are irreplaceable and hold immense sentimental value. Additionally, I had a separate Instagram account for my dog, Sun Peaks Finn, which I lost as well. Although the account had over 4,000 followers, what matters most to me are the photographs and memories of my dog, which I can no longer access. Losing these accounts has caused significant emotional pain. Should this matter remain unresolved, I intend to contact the Australian Attorney-General, Mark Dreyfus, to seek guidance and assistance in addressing this issue, as it impacts my personal and emotional well-being significantly.