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Copilot agents. What are they and how do they work? Jack Rowbotham, Product Marketing Lead for Microsoft Copilot Studio, shares his top 3 announcements from #MSIgnite.

Arun Nair

CMO | Marketing Alchemist | Crafting Futures | AI & Digital Visionary | Employer Branding Maven | CSR Advocate | Strategist with Heart | Empowering Brands & People | Inspiring Teams | Event Maestro

1d

Great insights, Jack! Copilot agents are indeed a game-changer in the world of AI-powered customer service. One of the most exciting things about Copilot agents is their ability to learn from human agents and improve their responses over time. This means that they can provide more personalized and accurate support to customers, which can lead to higher satisfaction rates and improved customer loyalty. Additionally, Copilot agents can help businesses save time and money by handling routine inquiries and freeing up human agents to focus on more complex issues. Overall, I believe that Copilot agents have the potential to revolutionize the customer service industry and I look forward to seeing how they continue to evolve in the future.

William Reed MS, PMP, PMI-ACP , LSSBB

Project Management Leader & Founder at Quantive, PLLC | Certified PMP, PMI-ACP, Lean Six Sigma Black Belt

1d

This is incredibly exciting! I’m particularly intrigued by the announcement of a project manager as one of the 'out-of-the-box' 365 Copilot agents. I’d love to learn more about how it can assist with project-management tasks; especially in areas like scheduling, tracking deliverables, or facilitating team communication. This has huge potential for streamlining workflows and enhancing efficiency. Great insights, Jack!

Abdul Rahim Roni

Turn AI Into Your Advantage.

11h

It's fascinating to see how Microsoft continues to evolve with innovations like Copilot agents. Jack's insights provide a glimpse into the future of AI integration in our daily workflows, and I look forward to exploring the implications of these advancements.

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Moulisha Rana

Senior Specialist - Design & Marketing - Global (Graphics / Branding / Strategic Planning / UI / AI / Marketing / Advertising) at Wood Mackenzie

1d

Exciting developments with Copilot agents! 🚀 These AI-powered assistants are a game-changer for boosting productivity and streamlining workflows. Can’t wait to see the impact they’ll have on how we work! 💡 Microsoft 🌟

I need to know where I can monitor and disable CoPilot agents

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