Mo Katibeh’s Post

NEW Verizon, AT&T and T-Mobile collectively reported more new postpaid phone customer additions in the third quarter than most financial analysts expected. That's noteworthy considering those analysts have been expecting a slowdown in that kind of growth for years now – but that decrease has so far never really materialized. Some executives in the space expressed mild consternation at the situation. "As it relates to growth in the industry, there are weird dynamics that are hard to predict there," T-Mobile CEO Mike Sievert said last week during his company's earnings conference call, in response to a question on the topic. "We've done a pretty good job predicting our business," he added. "But predicting what happens in the 'market growth' has been more difficult." Sievert blamed at least part of the market's overall increase on "lower calorie" net customer additions, including customers subscribing to free lines of service that they might not actually be using. That's a criticism he has previously levied at cable operators like Charter Communications, though executives at those cable companies have disagreed. But Sievert also pointed to an ongoing movement among prepaid customers to postpaid plans as something to watch. "Now this one, this one could possibly be a canary in the coal mine you're looking for, because we have seen over the past five years during these vibrant economic times, lots of transference from prepaid to postpaid," he said. T-Mobile itself recorded 175,000 prepaid customers shifting to its postpaid plans during the third quarter. "Maybe that one would be an indicator if you see that slowdown because this is a demonstration that customers are qualifying for postpaid plans over these last five years. So that's one to watch," Sievert said. Postpaid phone customers are those that pay for their services after using them, and are considered the most valuable kind of customer. Prepaid services – those that customers pay for before using – are often used by customers with lower credit scores and are therefore viewed as less valuable. Thus, a slowdown in the movement of prepaid customers to postpaid plans could indicate wider economic troubles, which would then affect growth rates in the wireless industry. MORE: https://lnkd.in/ghYMc7Hu

Sharing this critical post on SMS changes that will impact customer communications. I know many in the home services use SMS to send customer confirmations, dispatch alerts, post job surveys, etc. Thanks Katie Scott for sharing!

🚀 Total service revenues at T-Mobile hit $16.4 billion, showing a solid 4% year-over-year growth. Notably, postpaid service revenues surged to $12.9 billion, marking a remarkable 7% increase. The company also saw net income soar to $2.9 billion, a substantial 32% YoY growth, with diluted earnings per share (EPS) reaching $2.49, up by an impressive 34%. Moreover, Core Adjusted EBITDA reached $8.0 billion, showing a robust 9% year-over-year growth. 🌐 T-Mobile continues to lead in network capabilities with the largest, fastest, and most advanced 5G network. Reports from Ookla and Opensignal further confirm T-Mobile’s consistent network performance, with an impressive 87% of 5G traffic carried on sites with three spectrum layers. 🎉 Celebrating significant milestones, T-Mobile crossed the 100 million postpaid customers mark and achieved the highest Q2 postpaid phone net customer additions in company history. For further insights, visit the T-Mobile Q2 2024 earnings report at the provided link. #TMobile #EarningsReport #IndustryLeadership 🔗 For more details, check out https://lnkd.in/eH_BQUFS

‼️Starting December 1, 2024 any business SMS traffic to U.S. carriers including Verizon, AT&T, and T-Mobile will be blocked if it isn’t registered through The Campaign Registry (TCR). This means businesses that rely on SMS for things like customer service, appointment reminders, billing notices, and important updates will lose the ability to send these messages if they don’t register their SMS traffic in time. This is specific to A2P 10DLC numbers which refers to a system in the United States that allows businesses to send Application-to-Person (A2P) type messaging via standard 10-digit long code (10DLC) phone numbers. Pretty tough time of year to have outbound texting blocked for retail and seasonal businesses... If you're not sure what this means and are concerned it might impact your business, reach out to Pontem Technology Partners we can help you figure out a strategy and path forward. J.Y. Halpin Liz Law Jenn Quinn #eCommerce #DigitalExperience #DigitalMarketing

😳 Ookla has released its H1 2024 US Connectivity Report and T-Mobile has kept its crown for the fastest download and upload speeds, best consistency, earned the highest customer ratings, and more. Here’s how T-Mobile performed compared to Verizon and AT&T in the latest study.

The nation’s “big three” telcos – Telstra, Optus and TPG – have all lifted their prices recently (in many cases higher than the rate of inflation) so for many customers, the time is right to shop around for a new phone plan. Amid a cost of living crunch, however, customers would be wise to look at their options. So what are some things to look for, and what pitfalls should you avoid when choosing your next phone plan? #telco #phoneplan

T-Mobile wraps similar quarter as it’s peers. 1) Total revenue down 4% 2) Customer growth: postpaid net adds 532k, FWA subs surpass 5m 3) FWA + Fiber strategy in play where networks are congested. No immediate plans for pocket deals unless capital light. 4) High Pricing will creep in which may push ARPUs to 3%, FWA pricing no longer in honeymoon phase. 5) FCC to approves Mint deal boosting prepaid

By golly this makes sense. As a business t-Mobile strives to offer the best experience on our network. To do that, consumers, users, partners need technology and at affordable costs. By driving a forced unlock policy sooner than a payoff there would be an adjustment to compensate financially the decision. That’s just business I believe but weigh in please after reading the details. What are your thoughts?

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