Travel
Use data to deliver personalized experiences at the pace of your travelers.
Serve world-class experiences that go beyond the reservation. Unify customer data from across sources to gain a better understanding of customer needs. Use those insights to deliver frictionless and enjoyable travel experiences.
mParticle serves as one of the keystone elements to Giant Eagle's marketing technology stack as we grow our personalization and loyalty capabilities.
We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs.
mParticle helps our teams provide better, more relevant experiences across our channels while providing support for critical data privacy initiatives.
mParticle makes it easier for us to create a 360-degree view of the customer and use that data to improve targeting and personalization in our email communications.
mParticle serves as one of the keystone elements to Giant Eagle's marketing technology stack as we grow our personalization and loyalty capabilities.
We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs.
Improve mobile travel experiences and alleviate technical risk
According to a Hubspot study, 90% of travel brands say that having a mobile strategy is critical to the future success of their organization. mParticle helps you collect mobile data from iOS and Android, unify and transform it, and share it back out across your martech stack through our 250+ integrations. The mParticle SDK keeps your mobile applications free of unnecessary third-party code, saving implementation hours and reducing technical risks.
Watch how JetBlue did it
Deliver real-time messaging for customers in-transit
Leverage granular customer data to give your travelers a memorable trip. Align mobile, web, and point-of-sale data to enrich traveler profiles with IDSync and forward those events downstream to execute contextual messaging such as gate changes, delays, and customer support in real time
Explore more use cases for Travel
Simplify regulatory compliance, secure travelers’ trust
Ensure you're safeguarding data with mParticle’s built-in compliance and governance capabilities. Secure how traveler data moves through your pipeline with custom rules, conditional forwarding, and consent management.
