Conscious Service
Stay Longer with Samsung Customer Service
Conscious Repair
You can choose to reduce electronic waste by replacing only the parts needed.
● Samsung has launched the Conscious Repair where you can have your Galaxy phone screen repaired by targeting only the broken LCD panel, saving the bracket and frame it is attached to for reuse.
● By minimizing the amount of service parts used in the repair process, we can reduce the production of parts, which helps reduce electronic waste.
● This service is only available for specific smartphones and repair types. You may visit Conscious Repair for more details.
Electronic Waste Disposal Program
Drop-off your old electronic devices at our collection point — we will take care of responsibly disposing them.
● To provide convenient and responsible disposal options for its customers, Samsung Customer Service launched the Electronic Waste Disposal (EWD) program.
● Drop boxes for EWD are deployed at different Samsung Authorized Service Center locations nationwide for your convenience. All you have to do is bring your electronic waste, drop them in the EWD box, and we'll take care of disposing them for you.
● We will work together with our waste management partners to take care of the last step in the product lifecycle to help this world a better place.
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