Connect with Samsung
Thanks for your interest in Samsung. We want to serve you better and improve your experience with our company.
Please note this contact option is only for customers based in the US. If you wish to contact us, but are located outside of the US, please visit the Samsung International Hub page and select your country from the list.
If you are looking for help and support or further information about our products and services, please visit the Samsung Support page.
If you've already used our standard support channels and would still like to get in touch, please contact the CEO’s office directly using the link below.
While it may be difficult to respond to every email, your comments are always taken seriously and will be shared with the relevant teams.
Kind regards
President & CEO’s office,
Samsung Electronics America
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Contact Samsung Support
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Mobile 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
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IT/Computing 8 AM - 12 AM EST 7 days a week
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Text Support 24 hours a day 7 days a week