Article ID : 00293010 / Last Modified : 08/29/2023

End of support for Windows 8.1 and earlier operating systems

    Dear valued Customers,

    Microsoft Corporation announced the end of their support for the Windows 8.1 and earlier operating systems. Microsoft no longer provides security updates, fixes, or technical support for these operating systems.

    Accordingly, Sony is no longer able to assist with any new technical, quality or security issues with our products if they relate to Windows 8.1 or earlier operating systems. We will not be able to provide security updates or implement modifications and validations on our products running them. These products may not work properly or securely if you continue using them with Windows 8.1 or earlier operating systems.

    Your products may be compatible with newer versions of the Windows operating system. Please check your   for information about Windows operating system compatibility and updates.

    Note: Sony cannot support new technical, quality or security issues with our products caused by use with earlier versions of Windows operating system, such as Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8.1, etc., for which Microsoft has ended support.

    Windows operating system end of support announcements

    Windows Operating System Announcement Date
    Windows 8.1 10/20/2022
    Windows 7 10/16/2019
    Windows Vista 04/05/2017
    Windows XP 03/18/2014