Committed to those who serve.

Go5G First Responder Business General Terms: Present first responder verification in store (or if activating by phone/online within 45 days at https://my.t-mobile.com/profile). Limited time offer; subject to change. At participating locations. Qualifying business account, credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $35 device connection charge due at sale. May not be combined with other promotions/discounts and features; existing customers who switch may lose certain benefits. Unlimited U.S. roaming. Unlimited high-speed data US only. In Canada/Mexico, up to 10GB high-speed data then unlimited at up to 128kbps. Not available for hotspots and some other data-first devices. Activation required to deliver video streams at speeds that provide up to HD video capability (max 720p); some content providers may not stream their services in HD. May affect speed of video downloads; does not apply to video uploads. One Netflix or Microsoft 365 subscription benefit per eligible account; subscription switching may be limited. If you choose Netflix, receive Netflix Basic (1-Screen within a household, up to $9.99/mo. value). Netflix account & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. If you choose Microsoft 365, contact us to activate one M365 Business Basic license ($9.04/mo. value) while you maintain 1 qualifying Business Unlimited - Advanced line in good standing or two M365 Business Basic licenses ($18.08/mo. value) while you maintain 2+ lines. Activation requires access to Marketplace, a T-Mobile service providing access to Ingram Micro Inc.'s online business-to-business platform for purchasing third-party products and services. Platform and subscription use subject to applicable third-party licenses, terms, and conditions, including the Microsoft Customer Agreement and Marketplace terms and conditions at https://us.cloud.im/legal/. May not be combined with Netflix On Us, Family Allowances, or content-blocking features; adding these features will result in immediate cancelation of Marketplace subscriptions without further notice. Between $9.04 and $18.08/mo. value, depending on line count. Value not redeemable or refundable for cash or credit and may not be creditable towards other products. Must remain active and in good standing or licenses terminate and data becomes inaccessible. May take 1-2 bill cycles. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details. Tethering: 50GB high-speed data then unlimited on our network at max 3G speeds. For customers using >100GB/mo., primary data usage must be on smartphone or tablet. Smartphone usage is prioritized over Mobile Hotspot (tethering) usage, which may result in higher speeds for data used on smartphone. With AutoPay discount using eligible payment methodfor lines 1-5, max discount $25. Discount requires bank account or debit card, otherwise $5 more/line/mo. may not be reflected on first bill. Without Autopay, $5 more/line/mo; debit or bank acct req’d. May not be reflected on 1st bill. Int’l Roaming in 215+ Countries and Destinations: Calls, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). In Canada/Mexico, up to 10GB high-speed data then unlimited at up to 128kbps. Up to 5GB high-speed data in select Central European countries; otherwise, standard speeds approx. 256 Kbps. Video typically streams at up to 2.5 Mbps (SD), where available. Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. Coverage not available in some areas; we are not responsible for our partners’ networks. Scam Shield: Capable device req’d. Turning on Scam Block might block calls you want; disable any time. In-Flight Connection: On select flights on select U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req'd for messaging. Streaming where available. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. During congestion, heavy data users (>50GB/mo. for most plans) and customers choosing lower-prioritized plans may notice lower speeds than other customers. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information.

After activating or switching to a Go5G First Responder Business plan, you’ll need to verify your first responder status. Ensure that the active first responder, pensioned retiree, or family member of a first responder killed in the line of duty, is designated as the primary account holder.

To verify first responder status, either visit a T-Mobile retail store and one of our retail experts will walk you through the process, or follow the steps below*:

1. Go to the first responder verification page at http://promotions.t-mobile.com/FirstResponder.
2. Log in by entering your T-Mobile ID and password.
3. Enter details into the required fields for the first responder. If the name field does not show the first responder’s name and you cannot change it, you'll need to contact us to update the billing-responsible party's name on your account to get this offer.
4. Select your your first responder status: Law Enforcement, Firefighter, Emergency Medical Response personnel.
5. Verify and Continue.

You will have 45 days from plan activation to verify your eligible first responder status or your plan will become Go5G Business or Go5G Plus Business with no first responder discount, which will result in a price increase of up to $20/line per month.

Business customers will be asked to provide additional details to verify your eligibility. If further information is required, we will notify you, and you may need to upload documents confirming your first responder status to complete your verification. The information provided is used solely for validation of status and is destroyed after validation. 

*If you are the child, parent, or spouse, of a first responder killed in the line of duty, please dial 611 to speak directly with a TEX expert, who will be able to assist with the verification process.

T-Mobile will accept the following documents for verification:

Active first responder

• Employee or volunteer ID card
• Paystub less than 60 days old
• EMS/EMT certification
• Signed affidavit issued from first responder agency

Pensioned Retiree

• Pension statement

Note: If you are required to upload a document, please ensure first and last name, dates, and first responder status are legible, but please omit, cover up, or black out any sensitive information such as Social Security Number, etc. Acceptable file formats are .bmp, .gif, .jpg, .png, or .pdf.