Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include companies with a
T-Mobile name and financial companies such asT-Mobile Financial LLC.
T-Mobile Financial
PRIVACY NOTICE
Effective: March 31, 2024
Facts: What does T-Mobile do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social security number
- Payment history and credit history
- Credit scores and income
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons
Reasons we can share your personal information
| Reason | Does |
Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes: Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes: To offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies | No | We don't share |
| For our affiliates' everyday business purposes: Information about your transactions and experiences |
Yes | No |
| For our affiliates' everyday business purposes: Information about your creditworthiness |
No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
Questions?
Call 611 from your
Who we are
Who is providing this notice?
What we do
How does
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does
We collect your personal information, for example, when you:
- Open an account or apply for financing
- Pay your bills or provide account information
- Pay us by check
We also collect your personal information from other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes—information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
T-Mobile USA, Inc.,T-Mobile Financial LLC,T-Mobile Leasing LLC,T-Mobile Puerto Rico LLC do not jointly market financial products with nonaffiliated financial companies.
Other important information
Vermont
Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent, to service your accounts or under agreements with other financial institutions.
California
Under California law, we must get your permission before we can share your personal financial information with outside companies. This does not apply to sharing with outside companies that offer financial products or services. You have a right to "opt out" of information sharing with outside companies for those purposes. For more visit the State of California Department of Justice.