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Account Management

Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.

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Reauthenticate your AOL Mail account in third-party email applications

If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications.Account Management · Dec 9, 2024

Cancel or reactivate your AOL account

Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username.Account Management · Oct 28, 2024

Get help with your AOL billing questions

Use this guide to get the info you need about AOL billing, including how to update your method of payment, how to view your bill and how to contact AOL if you have questions about your account.Account Management · Sep 4, 2024

Accepted payment methods for AOL services

Learn about the different payment methods available for all of AOL's paid services.Account Management · Jul 12, 2024

Contact AOL customer support

Learn about the support options AOL offers and how to access help for your question or issue.Account Management · May 23, 2024

Add, replace or remove AOL account recovery info

Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.Account Management · May 1, 2024

Recover a forgotten username

Can't remember your username? Use your account recovery phone number or email address to get it back.Account Management · Apr 30, 2024

2-Step Verification with a Security Key

A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Discover how to enable, sign in with, and manage your security key.Account Management · Apr 29, 2024

Options available if an AOL account owner passes away

AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account.Account Management · Apr 26, 2024

Create and manage 3rd-party app passwords

If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.Account Management · Apr 17, 2024

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