You can quickly find contact information for a colleague just by searching for their name or other profile information in Google Cloud Search. A card with their profile information appears at the top of your search results. If your search matches more than one person, you get a list of profile summaries.
To open a person’s full profile, click their name. The profile information page shows the person's contact information and reporting chain.
You can search for any profile information that your organization has set up for users, including custom attributes. If you can't search by job title, phone number, or other profile information, ask your administrator to update user profiles.
Limitations when searching on custom attributes- Only custom attributes with info type text, decimal number, or phone, and visibility Visible to organization, are available for people search.
- CloudSearch has a limit on the number of custom attributes (of text, decimal number, and phone type) it uses for search. Currently, a maximum of 20 custom attributes defined in your Google Workspace account are used for search. Contact the support team if you do not see the expected custom attributes being searched.
- A search query combining standard and custom attributes can't contain more than 25 total terms. If it does, the custom attributes are ignored and the search is performed using just the standard attributes.
Find contact information for people at work
From a card, you can send an email, start a video call, or make a call using your mobile device.
- Open the Cloud Search app
.
- Search for a person by name.
- Tap the person's name in the result card.
- To contact the person, tap how you want to contact them:
- To send an email, tap Email
or the person's email address.
- To chat, tap Hangout
.
- To call, tap Call
or the person's phone number.
- To set up a meeting, tap Schedule
.
- To send an email, tap Email
- To get information about the person's manager and direct reports, tap the Reporting tab.
- To open the profile card of a person's manager, tap the manager's name.
- To learn who reports to a manager, tap the manager's name then tap the Reporting tab.
- To open the profile card of a direct report and contact them, tap the direct report's name.
Profile cards appear only on the first page of results, and you won’t get them if you filter your search results.
Note: You get contact and manager information only if your organization adds these profile details to user accounts.