BT Business and Public Sector

BT Business and Public Sector
Company type	Division
Industry	Telecommunications
Predecessor	BT Retail; BT Business;
Successor	BT Enterprise
Headquarters	One Braham,; London, United Kingdom
Area served	United Kingdom; Republic of Ireland
Products	Fixedline telephony; Mobile telephony; Broadband internet; IT services
Parent	BT Group
Website	www.bt.com/business

BT Business and Public Sector was a division of United Kingdom telecommunications company BT Group that provided fixed-line, mobile, broadband and IT services to businesses (predominantly small and medium-sized enterprises) and the public sector in the UK and Ireland.^[1] It bought many of its services from BT's other divisions: EE, BT Global Services, BT Wholesale and Openreach. It also sold other vendors' products and services such as the Avaya IP Office business telephone system.

In April 2018, Gavin Patterson, then BT Group's CEO, announced Wholesale and Ventures was to be combined with the group's Business and Public Sector division into a newly-formed division, BT Enterprise. It came after BT's decision to undertake a streamlining of its operations, in a bid to strengthen its offerings as a business.^[2]

Prior to its merger with Wholesale and Ventures, Business and Public Sector was formerly known as BT Business that was established alongside BT Consumer following a two-way split from former division, BT Retail in 2013 to allow BT to "better serve its customers and focus even more on delivering its strategic priorities". It took on the business operations of BT Retail that involved the merging of BT Business, BT Enterprises and BT Ireland while BT Wi-fi (part of BT Enterprises) and the consumer part of BT Ireland transferred to BT Consumer.^[3]^[4] It took on its current name following BT's new organisational structure that took effect in April 2016 after its acquisition of EE, and comprises the existing BT Business division along with EE's business division and those parts of BT Global Services that are UK focused.^[5]^[6]^[7]

Products

BT Business provides the following products as of 28 January 2016:^[8]

Voice

Phone lines and featurelines
Voice over IP (VoIP) services
On-premises phone systems
ISDN - provides high-performance voice and data services
Conferencing - audio, web and video conferencing
Business numbers
Payphone services
BT One Phone

Mobile

Mobile phone contracts
SIM-only contracts
Tablet contracts
BT One Phone

Broadband

BT Broadband - provides standard broadband
BT Infinity - provides fibre-optic broadband
Mobile broadband - provides data allowance, hardware and tablet options
BTnet Leased Lines - provides leased lines to access the internet

IT services

Networking

Ethernet VPN
Ethernet Point-to-Point (P2P) - extends LAN across local sites without compromising on performance or security
IP Connect - connects multiple sites and/or simplifies communications to a single private IP VPN
Managed WAN - connects your sites to each other on a virtual private network

Computing & Apps

Microsoft Office 365 - a cloud-based version of Microsoft Office
Enhanced IT Support - a 24/7 remote IT support service
Web hosting - create and manage websites to be accessible via the World Wide Web
Domain registration - provides the facility to purchase and manage domain names
BT Buynet/SafePay - a payment reconciliation with real-time authorisation, daily settlement, and easy-to-understand reporting
BT eShop - provides various tools for the creation and management of your own online shop

Bring Your Own Device

Bring Your Own Device (BYOD) allows employees to use their own devices.

BT PC Security

BT PC Security is a complete internet security and antivirus protection suite, in association with McAfee.

Cloud & Data Centre Solutions

Cloud & Data Centre Solutions provides a range of server technology, software and platforms.

References

^ "Business and Public Sector". BT Group. Retrieved 24 November 2017.
^ "BT forms new business unit BT Enterprise". BT Group. 18 April 2018. Retrieved 1 April 2022.
^ "BT Retail splits into two businesses". BT Today. BT Group PLC. Archived from the original on 23 February 2016. Retrieved 28 January 2016.
^ Williams, Christopher (30 July 2013). "BT splits BT Retail division to focus on BSkyB battle". The Telegraph. Retrieved 28 January 2016.
^ "BT announces new structure". BT News. BT Group PLC. 1 February 2016. Retrieved 24 November 2017.
^ "BT reports a 24% jump in quarterly profits amid revamp". BBC News. 1 February 2016. Retrieved 24 November 2017.
^ Palmer, Kate (1 February 2016). "BT unveils management overhaul as it reports 'seven-year high' in revenue growth". The Daily Telegraph. Retrieved 24 November 2017.
^ "Products". BT Business. Retrieved 28 January 2016.

[1] "Business and Public Sector". BT Group. Retrieved 24 November 2017.

[2] "BT forms new business unit BT Enterprise". BT Group. 18 April 2018. Retrieved 1 April 2022.

[3] "BT Retail splits into two businesses". BT Today. BT Group PLC. Archived from the original on 23 February 2016. Retrieved 28 January 2016.

[4] Williams, Christopher (30 July 2013). "BT splits BT Retail division to focus on BSkyB battle". The Telegraph. Retrieved 28 January 2016.

[5] "BT announces new structure". BT News. BT Group PLC. 1 February 2016. Retrieved 24 November 2017.

[6] "BT reports a 24% jump in quarterly profits amid revamp". BBC News. 1 February 2016. Retrieved 24 November 2017.

[7] Palmer, Kate (1 February 2016). "BT unveils management overhaul as it reports 'seven-year high' in revenue growth". The Daily Telegraph. Retrieved 24 November 2017.

[8] "Products". BT Business. Retrieved 28 January 2016.

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