Contact Us

If you are experiencing any difficulty using this website or have any questions about the changes we have made please email handbook.feedback@fca.org.uk.

Firms (including consumer credit firms and people representing a firm)

Call us on 0300 500 0597 from the UK, or +44 207 066 1000 from abroad.

We are open Monday to Friday, 9am-5pm, and Thursday 9.45am-5pm.

For any queries about systems, please call us as we may need to authenticate you.

Consumers (and people representing consumers)

If you have a query about a service or product:

Call us on 0800 111 6768 (freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad. Calls using next generation text relay, please call us on (18001) 0207 066 1000.

We are open Monday to Friday, 8am-6pm, and Saturday 9am-1pm.

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Telephone 0333 202 1323

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