“I've collaborated with various partnership professionals over the years, yet few have left an impression quite like Shawn. His capacity to drive revenue and deliver tangible results, coupled with his thoughtful approach to cultivating relationships, yields an immediate and formidable impact on partnerships, and indeed, the entire organization. As a colleague, I've observed him establish pivotal alliances with major enterprises, forming game-changing partnerships that boosts Conversica's profile. Shawn's partners not only consistently meet aggressive quotas but also relish collaborating with him, often expressing their satisfaction to fellow partners. This comes as no surprise given Shawn's approach. As a people manager, he extends the same level of respect and care to his direct reports and mentees. He is the most patient teacher and has an unmatched ability to inspire and motivate. He inspired our diverse team of professionals with varying backgrounds and experience levels to surpass expectations. Even after our time at Conversica, I still seek out his guidance and mentorship. He is an effective leader and I can’t wait to witness his continued success.”
About
Contributions
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How do you gather diverse perspectives to shape your vision and strategy?
Partners are like customers. If you work in a partnerships or business development role that interacts with both small and large-scaled partners, getting their inputs to help shape your strategy will ensure what you build can quickly create economic value around you. Your ecosystem benefits. Business compounds. You also get to stress test your action plan and make it more rigorous. After collating inputs from partners, share them with your internal cross-functional partners across both customer and non-customer facing teams. This fluid exchange of insights internally and externally enables you to be more agile, responsive, and sharper in how you operate.
Activity
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Tech partners that care >> I’m always blown away by the surprises that Milagros Gonzales y Gonzales and the team at Gorgias come up with. These…
Tech partners that care >> I’m always blown away by the surprises that Milagros Gonzales y Gonzales and the team at Gorgias come up with. These…
Liked by Shawn Li
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I recognize it’s not everyone’s favorite time of year, but I love New Years! 🎇 While we can reflect on our learnings and set new goals any time of…
I recognize it’s not everyone’s favorite time of year, but I love New Years! 🎇 While we can reflect on our learnings and set new goals any time of…
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The power of personalized incentives 🌟 Zoe Kahn reveals how she rewards customer support agents with random bonuses for tackling tough challenges.
The power of personalized incentives 🌟 Zoe Kahn reveals how she rewards customer support agents with random bonuses for tackling tough challenges.
Liked by Shawn Li
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Some dope jobs we've found on our internet perusing this first week of the New Year Sun Bum — Director of Ecommerce…
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🎉 Here’s to an amazing 2025! 🎉 As we dive into the new year, my kids remind me of one simple CX truth: Want to stay ahead in customer experience?…
🎉 Here’s to an amazing 2025! 🎉 As we dive into the new year, my kids remind me of one simple CX truth: Want to stay ahead in customer experience?…
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Thank you Milla Nova and Ira Rizvanova for my beautiful gift 🫶🏼 One of my favorite parts of my job is working with brands and helping their teams…
Thank you Milla Nova and Ira Rizvanova for my beautiful gift 🫶🏼 One of my favorite parts of my job is working with brands and helping their teams…
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