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Hello,

I have recently noticed that all my email in Thunderbird between August 26, 2024 and early November has gone missing. I have not changed anything in my Account Settings.

Coinciding with this, Thunderbird has lost all my emails in the Sent and Drafts folders (except for recent ones from December). Oddly enough both folders show data is in them, even though no emails appear. The Sent folder has 119 mb and the Drafts folder has 62 mb shown.

In the account settings for "Copies & Folder," I have "Place a copy in Sent folder" checked. The same goes for the Drafts checkbox. I do not see anything out of the ordinary. I have also run a repair on the folders, but that did not help.

So: How can I recover my emails from August to early November? How can I prevent the emails in my Sent and Draft folders from disappearing?

when my messages or incoming mail comes in to Thunderbird it is in blue ink font. How do i get it ti shoe up as black ink or font. it does after it has been read but I would like it to be black as it come in. How do i do this without messing up my Thunderbird account?

I am just a non-computer-literate old woman. I have tried to follow advice from the community forum. All that SMTP stuff is Greek to me. Since the last update to Thunderbird, I can't reach my daughter or my neighbour. One uses Hotmail and the other Yahoo. sometimes after about 4 days my neighbour will tell me he finally got a message.

Please change this. The only way I can reach them is to leave Thunderbird for webmail. It's a nuisance. Can someone please advise.

carolynn@teksavvy.com

Just wondering if this is a bug or user error/misunderstanding. See attached images. I have entered the address for a contact and listed the gmail account as the default. But when I start typing the name you can see that the sbcglobal account comes up first.

What' up?

Suddenly I cannot open Hotmail in Thunderbird. What to do? Note that I have Owl installed in Thunderbird Here is what I am seeing when I open Thunderbird

500 Something went wrong. Outlook is not supported on this browser. Not all web browsers support Outlook on the web. Find a supported browser or logout here.

Click here to sign out.

clientIPAddress 146.70.45.164 X-ClientId: 2071154D0ABE4685B432F4E1398C9BB5 request-id c21c46c4-ce5e-2a8b-ae54-33cac8422bfe X-OWA-Error Microsoft.Exchange.Clients.Owa2.Server.Core.OwaBasicUnsupportedException X-OWA-Version 15.20.8251.15 X-FEServer DS0PR17CA0007 X-BEServer DM6PR06MB3979 Date:12/12/2024 4:20:01 PM

On 29 Nov 2024, TBird stopped downloading all emails from all my accounts. I have not changed anything on the computer and have run all the troubleshooting routines I can find for TBird. Still not working. Interestingly, when Better Bird import the settings from TBird, it exhibited the same issues. Any suggestions?

TIA

Hi team,

I am battling problems snoozing & dismissing notifications for my Calendars in Thunderbird.

In the console I am seeing lots of: `Calendar: Could not find definition for AUS Eastern Standard Time`

How does Thunderbird define timezones, and where can I correct this?

I am running 128.5.1esr and my calendar is Radicale 3.0.6.

Thanks!

When I compose a new message and add an attachment, I cannot see it (even when attachment view is enabled). The twisty next to "1 Attachment" toggles up and down, but no attachment pane (1st image). But...

If I save the message as a draft, then reopen it, the pane appears (2nd image)!

Why is the pane missing in the new message compose window?

Problem started with email contents of emails in inbox not displaying in the bottom pane. I tried some of the suggestions in troubleshooting. Then all emails disappeared from inbox. On restarting Thunderbird or when I ask to get new messages, I now get this message : Error with account wynandkok@mweb.co.za Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Note: the disk has 184 GB of free space.

Up to a few days ago, when someone sent me a meeting invitation by email, I could accept it on my Thunderbird email app (on my windows 11 laptop) and it would be added to my Thunderbird calendar. When I would open an email invitation, there was always a line/bar that would appear below the subject line that would say "this message contains an invitation to an event" on the left side and then buttons with "accept" "tentative" "decline" on the right side of that line. This line/bar no long appears in email event/meeting invitations. On my windows 11 Laptop with Thunderbird version 128.2.1esr (64) bit, that line/bar no longer appears and I can no longer accept event/meeting requests sent to me by email. I could do this before, and I have an example from my old windows 10 laptop using Thunderbird version 115.15.0 (32 bit). Did something change with a new Thunderbird update? Or do I need to change some setting in my Thunderbird version 128.2.1esr (64 bit) app? See attached example of meeting requests received by email on both versions of Thunderbird. The email from the 115 version shows that event line/bar the email from the 128 version doesn't. Any advice? Thanks in advance.

Dear Support Team,

I am experiencing an issue where the "Send to -> Mail recipient" option is missing from the context menu in Windows, despite having Mozilla Thunderbird set as my default email client. Steps to reproduce the issue:

   I have set Thunderbird as my default email client in Windows 11.
   MAILTO links work correctly when triggered from a browser or PowerShell (e.g., start-process "mailto:test@example.com" opens Thunderbird as expected).
   However, the "Mail recipient" option is completely missing from the "Send to" context menu.

Additional troubleshooting:

   I have verified that MAILTO is associated with Thunderbird in the Windows default apps settings.
   The registry keys under HKEY_CLASSES_ROOT\mailto\shell\open\command are set to:
   "C:\Path\To\Thunderbird\thunderbird.exe" -osint -compose "%1"
   I have recreated the Mail recipient.MAPIMail shortcut in %APPDATA%\Microsoft\Windows\SendTo pointing to Thunderbird.
   I have reinstalled Thunderbird and checked MAPI compatibility, but the issue persists.
   Running rundll32.exe url.dll,MailToProtocolHandler test@example.com successfully opens Thunderbird.

Observations:

   The issue seems isolated to the context menu functionality.
   The "Mail recipient" shortcut does not appear in the context menu at all, even after manually creating the Mail recipient.MAPIMail file in the SendTo folder.

Could you please help me resolve this issue? Are there any additional settings or configurations I need to adjust to restore the "Send to -> Mail recipient" option for Thunderbird?

Thank you for your assistance.

Best regards, Ondrej

How do I mark something as NOT spam . It seems over zealous now

I keep having to remove things back to inbox but I used to be able to say NOT SPAM on the previous site

samovar@igelbau.com

Przenosząc maile do pod folderów (robię to, by mieć porządek na poczcie), giną te maile w powietrzu. Przez długi czas ich nie ma, nie widać. Jeśli potrzebuję się odnieść do przeniesionego maila, to nie mogę, bo go nie ma. Proszę o pomoc, bo to trwa zbyt długo i bardzo utrudnia pracę. Również maile, które się wysyłają, nie zapisują się automatycznie w "wysłanych". Muszę zaznaczyć zapisz w lokalne foldery wysłane. Ta poczta to jakiś dramat, same problemy od samego początku!

I'm having trouble with Thunderbird on my new Windows11 laptop. I've used Thunderbird for years and years on the old Windows10 one, but can't get it to work right on the new one. The version info it gives is "128.4.4esr (64-bit)"

Specifically two problems. (1) Every time it starts it asks for my yahoo server's password. Even though I check the box asking it to remember it, it doesn't. Under Settings->Privacy&Security (under Passwords)->SavedPasswords, the list is empty. (2) Second problem (may be same as first, but in a different form) Whenever I try to send an email message, it fails. It waits a long long time and then gives a popup saying "Login to server smtp.mail.yahoo.com with username bill.marshall@verizon.net failed." It gives me an option to enter a new password, and if I click there it doesn't let me enter the password again, just re-tries, again waits a long long time, then gives the same error popup. When I cancel, it gives a new popup saying to check the password and verify the 'Authentication method' in Account Settings (which I have done, and all looks OK).

Thanks Bill Marshall, bill.marshall@verizon.net

You can give me some help in finding out why my Thunderbird account will not launch. It is VERY inconvenient to not have access to email. Thunderbird works on my macbook, and ipad but not my imac. WHY ????

My email C/o THUNDERBIRD, has just started to stop, sending , my emails. When I try to send, it comes up with a message box that says that I need Authorization to use email server ! never had this happen before and I don't know how to overcome it and get my EMAILS SENT. CAN YOU PLEASE HELP.