Brittney Dunham

Check out the PROS tip sheet to learn more about 6 of the best KPIs for tracking CPQ performance in any industry ➡️ http://ms.spr.ly/6047YR18D 1. Percent of Quotes Created via the New Quoting Tool 2. Elapsed Time to Respond to Customer 3. Revenue from Existing Customers 4. Price Realization Rate 5. Elapsed Time to Market for Price Changes 6. Percent of Quotes Issued with Errors #PROSAI #KPI #CPQ #PROSTip

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This article breaks down how new AI-powered legacy discovery capabilities for Pega GenAI Blueprint can reshape how enterprises approach digital transformation. New enhancements directly address the most pressing challenges facing enterprise IT today: technical debt and modernizing legacy systems. https://pe.ga/3CZwTcb

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Before, it could take up to 25 minutes for a new lead to make it to the right sales development rep. Click below to watch how Salesforce has gotten that down to a matter of seconds with Data Cloud.

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Before, it could take up to 25 minutes for a new lead to make it to the right sales development rep. Click below to watch how Salesforce has gotten that down to a matter of seconds with Data Cloud.

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Via Stephen Morris: As customers explore possible partners to maximize their investment in ServiceNow, they should know: A Partner's ranking indicates their experience and commitment to the platform. And CDW's ServiceNow Partner rankings continue to soar! We are ServiceNow's #1 Elite Reseller and #2 Consulting & Implementation America's partner. How did we get there? ✔ 11 Product Line Achievements with 7 Validated Practices ✔ 181 Certified Resources with 314 Accreditations ✔ 1 Certified Master Architect and 7 Certified Technical Architects ✔ 2024 America's Reseller & Technology Workflows Partner of the Year ✔ 4.56 Average CSAT Comment or message to get connected with one of our platform experts! #CDW #ServiceNowPartner #CDWsocial

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New Salesforce Revenue Cloud Advanced (#RLM #RCA): See how customers can now easily self-serve their add-on orders in this quick demo of amendments and pro-ration from the Shiftlogic.io team

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Though most service organizations are investing in AI, 76% of executives struggle to scale it effectively, largely because of disconnected systems and siloed data. Today, #Salesforce announces Unified Knowledge, a new solution that integrates organizational knowledge resources from disparate third-party systems into #Salesforce, helping service agents be more efficient and resolve customer cases faster. See how Unified Knowledge uses AI to decrease resolution time and lower service costs at the same time:

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Will Agenforce be a slow burner in 2025? 🧊 I think so... Every major Salesforce product has one thing in common, growth takes time. From Data Cloud, Lighting migrations, to Flow adoption and beyond. In 2025, don’t let FOMO push you into the wrong implementation decisions or expensive Agentforce courses. The real value lies in understanding Agentforce at your own pace, relative to your own Salesforce Org, as the product evolves. Explore this prediction and 4 more as I take a look at what could be in store for the Salesforce ecosystem in 2025...

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My favorite case studies to read are the ways in which ServiceNow made a difference within manufacturing organizations Most manufacturing organizations are grappling with the following: ❌ Fragmented Production Process with complex and disjointed operations that lead to inefficiencies and delays ❌ Quality Control Issues ❌ Workforce Management Complexities All of these challenges can significantly impact your bottom line 😤💰 The good news is 👀 - there are innovative solutions that can be provided to streamline your operations. If you’re curious about how to tackle these issues head-on, let’s connect and I’d be happy to discuss strategies that you can use to transform your manufacturing operations based on the work we’ve done here at GlideFast Consulting♟️ You can access more case studies here: https://lnkd.in/gz7NbuSi #ManufacturingExcellence #OperationalEfficiency #QualityControl #WorkforceOptimization #ServiceNow #GlideFast #LFG ————————————————— Hi! 👋🏼 I’m Grace and I'm a sales executive for GlideFast Consulting (ServiceNow Elite Partner of the Year '22 + '23) supporting VA, DC, and Delaware. Curious about our services? Email me Grace.Nenow@glidefast.com I post about how GlideFast can help in your ServiceNow implementation journey, my self-improvement journey, fun places to go in Philly, and personal branding tips. Join me as I work on becoming the BEST version of myself both professionally and personally 💚 Make sure to click that "Follow" button or click the " 🔔 "! Don’t be a stranger, DMs are open!

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#GenAI is helping us go from imagination to reality. 💭💻 Check out this USA TODAY article featuring UiPath Dir. Product Marketing Joe Edwards to discover how: http://spr.ly/6045QDuED

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With Salesforce's new innovative SF Eval Framework, we're testing our limits (and our outputs) with the power of AI. Discover how this tool is transforming AI testing and enhancing performance for Einstein:

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Amplify your success … with Thunder! Some select quotes from this summary (5 minute) interview by our CEO, Carter Wigell with Fiscal Note VP, Sales Operations & Excellence -- Jeff Wilsey: “I treat them (Thunder) and they act as a part of my team…it’s added value to our culture. We treat them like family and they treat us like family. Here’s how I measure success: what are we getting done to improve efficiency? We got more done in the first 6 months of the partnership than I did since I started here at FiscalNote” #amplify #thunder #salesforce #dreamforce

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What are the top benefits of integrating Salesforce with your other systems? Improving operational efficiency and setting the path for more innovation is just the start. Get practical advice on how to connect Salesforce effectively with your organization's apps and data in this Dummies Guide. #Salesforce #Integration

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Did you know that Salesforce has over 70,000 employees globally? Or that Salesforce Tower in San Francisco is 1,070 feet tall? These are just a few of the fascinating facts about Salesforce that you can explore on our website!

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New AI tools for #Salesforce Education Cloud will help #HigherEd and #K12 institutions personalize education, improve career readiness, grow enrollment, and reduce workloads for faculty and staff. Learn more about the new AI tools here: https://bit.ly/4bnquEk See how Salesforce is helping leading institutions like Texas Tech improve student experiences, boost enrollment and increase graduation rates with data + AI here: https://bit.ly/3wzI7RW

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